The housekeeping skip my room cleaning and the front desk staff wasn’t professional.
Kevin
4 晚行程
6/10
Pool and hot tub were nice, amenities and restaurants close by, friendly and helpful staff. The air conditioner or window must have been leaking because there was a 2 foot strip of carpet along the back wall that was soaking wet.
Paul
1 晚行程
2/10
It was horrible, noisy dirty horrible sleep.
Lynn
1 晚家庭旅行
6/10
Kaitlin
4 晚家庭旅行
8/10
Enjoy staying there everytime
Preston
1 晚家庭旅行
4/10
We were in town for a lacrosse tournament.
Jennifer
2 晚家庭旅行
10/10
Francis
1 晚行程
10/10
Mardie
1 晚商务旅行
4/10
Would not rebook here. The price was decent and that's about it.
Kevin
3 晚商务旅行
8/10
Bed/pillows were full of hair, tub was full of hair.
Staff friendly
Emily
2 晚家庭旅行
8/10
King suite in the tower 9th floor large comfortable room, was a great weekend. Little worn but still good would book again.
Brian
2 晚行程
10/10
David
1 晚行程
10/10
Andrew
1 晚行程
6/10
On a four night stay in Edmonton we had booked this property the first two nights so we could be close to the West Ed mall. Well, I feel like if you had kids and stayed here specifically for the pool you would enjoy this place. The pool is great. I cant say much for the rest of it. Extremely confusing property. The tower rooms and main atrium rooms are sort of connected but not. They are two seperate building. When we checked in we were given a key to an occupied room. Thankfully the dnd was on the door and we couldnt get in. Then they moved us to a room right next to the elevator, which, ok I get it. Put the third party reservation rooms in the less desirable area. The toilet was broken and ran all night, and the bathroom door wouldn't shut or lock. When we told the desk he was quick to offer us a GC for $50 for the attached Chop steakhouse or Denny's. It felt like something they have to do often. He said he would send maintenance up to fix the toilet while we were at dinner, but he never came. The room wasn't the cleanest and had a very odd smell. Ultimately we decided to check out the next morning and go to our next hotel reservation a day early. They didn't charge us a cancel fee so I guess that's something.
Jennifer
2 晚行程
8/10
Judi
1 晚行程
6/10
June
2 晚行程
10/10
Duane
1 晚行程
6/10
Wendy
3 晚行程
10/10
Sokunthea
1 晚行程
10/10
I didn’t have a view as I was in the section by the swimming pool. It was fine as I did my visit n left.
Juni
1 晚结伴旅行
10/10
Duane
1 晚行程
8/10
Service was excellent. Love the hospitality . Love staying at sandman hotels