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SureStay InnSuites Phoenix Hotel & Suites by Best Western

2.5 star property
Phoenix hotel with outdoor pool

Choose dates to view prices

In the heart of Camelback East, Best Western InnSuites Phoenix Hotel & Suites offers a warm retreat with a full breakfast, outdoor pool, and relaxing spa tub. Stay connected with in-room WiFi and take advantage of the business center or laundry facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Computer station
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY402
CNY454 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Double Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Queen Bed, Non Smoking (Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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Baymont by Wyndham Phoenix North
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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.6 out of 10, Good, 1,007 reviews
The price is CNY587
CNY663 total
includes taxes & fees
Jun 14 - Jun 15
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About the neighborhood

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • Irene's Tap Room - 10 min walk - 0.9 km
  • Arizona Canal - 17 min walk - 1.5 km
  • Biltmore Fashion Park - 8 min drive - 6.4 km
  • Phoenix Zoo - 22 min drive - 25.9 km
  • Desert Botanical Garden - 23 min drive - 26.7 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive
  • Phoenix Deer Valley Airport (DVT) - 17 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 33 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 37 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 44 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪R.T. O'Sullivans Sports Bar & Grill - ‬10 min walk
  • ‪Panda Express - ‬2 min drive

About this property

SureStay InnSuites Phoenix Hotel & Suites by Best Western

  • At SureStay InnSuites Phoenix Hotel & Suites by Best Western, you'll be within a 15-minute drive of Phoenix Convention Center and Chase Field. Guests can take a dip in the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Biltmore Fashion Park and Grand Canyon University are within a short drive. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Early check-in is allowed based on room availability.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 33.77 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Hotel Phoenix
Best Western InnSuites Phoenix
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Best Western InnSuites Hotel
Best Western Phoenix Hotel
Hotel Best Western Phoenix
Hotel Phoenix Best Western
InnSuites Phoenix
Phoenix Best Western
Phoenix Best Western Hotel
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western InnSuites
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Innsuites Phoenix & Suites
Best Western InnSuites Phoenix Hotel & Suites Hotel
Best Western InnSuites Phoenix Hotel & Suites Phoenix
Best Western InnSuites Phoenix Hotel & Suites Hotel Phoenix

Frequently asked questions

Is there a pool at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 33.77 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

No, this hotel doesn't have a casino, but Talking Stick Resort Casino (20-min drive) and Desert Diamond Casino - West Valley (21-min drive) are both nearby.

What is there to do at SureStay InnSuites Phoenix Hotel & Suites by Best Western and nearby?

Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. SureStay InnSuites Phoenix Hotel & Suites by Best Western also has a fitness center.

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Reviews

SureStay InnSuites Phoenix Hotel & Suites by Best Western Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Bed
Location
Lobby
Bathroom
Hot Tub
Car
Shower

Reviews

Verified

10/10 Exceptional

Wonderful overnight stay…very pleasant and knowledgeable staff…good location I would stay here again
Catherine, 1-night trip
Verified

8/10 Very good

We've stayed several times. It is a good location for us. The rooms are clean, neat and fulfill what we need. Employees are friendly and helpful. We like staying there.
ROXANNE, 2-night trip
Verified

8/10 Very good

Room was nice and clean, staff very friendly and helpful.
Michael, 1-night trip
Verified

6/10 Good

The property was clean and the staff was friendly and helpful.
Rebecca, 1-night trip
Verified

8/10 Very good

Good location for our needs. Breakfast - limited bland offerings
Gary, 2-night trip
Verified

10/10 Exceptional

Beautiful, cozy room, friendly staff
Charles, 3-night trip
Verified

10/10 Exceptional

Very comfortable
Tim J, 1-night trip
Verified

10/10 Exceptional

Room was clean. Staff friendly. Would stay here again. Thank you.
HECTOR, 1-night trip
Verified

10/10 Exceptional

Staff were super friendly, room was clean and comfortable. Nice view of Lake Mead from the balcony. The hotel was not a resort and glitzy like those in the strip, it was affordable, clean, and convenient. Hoover dam was just 4 minutes away and Las Vegas was only 20 minutes down the interstate. Would recommend to anyone and will be staying here next time I’m in the area.
Chadwick, 2-night trip
Verified

8/10 Very good

The room was clean. The continental breakfast was minimal. The housekeeping staff did not come to clean my room/ make my bed for the duration of my 3 night stay. The property is nice and quiet.
Lori, 3-night trip
Verified

8/10 Very good

This hotel is clean and decent, it may not look like that from the outside but it was clean. I think the bathroom matainance could have been a little better but it was ok.
Yvonne, 1-night trip
Verified

10/10 Exceptional

I had some apprehensions as I approached the property late the first evening at check in. By the next day I couldn't have been more wrong. Everything (room, bed, sheets, bathroom/shower, lobby, pool) was very clean and in great condition. The staff was also very friendly and helpful. As mentioned prior, I was very impressed with the cleanliness of the bed & sheets as well as the pool. I would definitely recommend and would absolutely stay here again.
Scott, 5-night trip
Verified

6/10 Good

Bedroom area was clean and the bed was comfortable. The bathroom was clean, but the facilities were not in great condition. The gym was very limited, and some of the machines didn't work. Breakfast was basic, but fine.
Katherine, 1-night trip
Verified

8/10 Very good

I wasn't there for work, but if I had been the desk, its chair and the Wi-Fi would have been fine. The TV mounted on the side wall a foot from the bed was a bit uncomfortable but there was always the sitting room to watch TV from. Staff was helpful in changing my room from poolside to 2nd floor with a mountain view.
Margaret, 5-night trip
Verified

8/10 Very good

Nice place to sleep and location was great for our plans
Brian, 1-night trip
Verified

4/10 Fair

Parking was fine. As for room conditions unfortunately drain flys where heavy in the room good thing ice machine was near to keep ice on shower and sink drains. The oder of mildew was heavy from sink. Bud was comfortable but possible bed bug bites.. continental breakfast was sub par only real meal was the waffle machine...
Ernie, 3-night trip
Verified

4/10 Fair

This place was pretty run down and not particularly clean. The exterior was especially dirty - the same cigarette butts and broken glass lying around the whole time (3 days) that we were there. Ice maker didn't work. Pool and hot tub did not look clean so we did not end up using them. The person attending the front desk, breakfast bar, etc. was very nice, knowledgeable and accommodating despite being responsible for what seemed like multiple jobs. She was the only employee we saw all weekend.
Michelle, 2-night trip
Verified

10/10 Exceptional

Very clean hotel at a very convenient location to access most entertainment and site-seeing places
Ali, 2-night trip
Verified

10/10 Exceptional

The room was very clean-lot of room. The shower worked perfectly. The staff was very friendly.
Edward, 2-night trip
Verified

4/10 Fair

The air conditioning was effective, but so loud you couldn't hear the TV. The TV wasn't a SMART TV so I couldn't sign into my Netflix account. The parking was safe and easy. My room was mostly clean, but I did find a cracker on the floor. My check in time was supposed to be 4PM, I didn't show up until after
Lori, 4-night trip
Verified

2/10 Poor

This hotel is essentially a repainted motel 6 that has seen better days. Grossly overpriced. Blood stains on the walls, coffee machine broke (no coffee for breakfast), had to eat cereal out of a cup, and the only “napkins” they could offer at breakfast were tissues. This place is struggling. The front desk guy overnight was a good guy though—helped breakup a domestic dispute in the room next to mine.
Jacob, 3-night trip
Verified

4/10 Fair

The hotel needs updating. The bottom on the bathtub is peeling off. The room was clean. We had a horrible room location, it was next store to the storage area. The staff made noise and was talking really loud at 4am, 5am etc. we lost sleep for two nights. They should not vacate the room next to the storage room. The breakfast they offer is more of a continental breakfast.
Melissa, 4-night trip
Verified

6/10 Good

Internet was good, breakfast was good, coffee was excellent. Friendly staff. Was here for 3 days and had no hot water. I reported it 3 times and i still had no hot water. I am older and have arthritis and taking a cold shower each morning was not good! The room was nice, very comfortable bed in separate room with fold out couch in living room, and handicap parking right there, but the water situation was really upsetting.
Joyce, 3-night trip
Verified

6/10 Good

Positive: The room was clean and in decent condition and the beds were fine. Negatives:,the breakfast was nothing but empty carbs. Not even hard boiled eggs or yogurt. We ate someplace else each day. The water in the shower never got past tepid for temperature. Bring ear plugs, as the hotel is next to a very busy street and there is a lot of road noise.
Margaret, 3-night trip
Verified

8/10 Very good

This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.
Mary, 2-night trip