In the heart of Melbourne's Southbank, Quest Southbank offers a warm welcome with an airport shuttle, free grocery shopping service and on-site restaurant. Stay active at the gym or unwind in the sauna. With free WiFi, helpful staff and concierge services have left a lasting impression on previous guests.
National Gallery of Victoria - 3 min walk - 0.3 km
Melbourne Arts Centre - 5 min walk - 0.5 km
Melbourne Skydeck - 7 min walk - 0.6 km
Crown Casino - 14 min walk - 1.2 km
Rod Laver Arena - 19 min walk - 1.6 km
Getting around
Melbourne, VIC (MEB-Essendon) - 19 min drive
Melbourne Airport (MEL) - 24 min drive
Avalon Airport (AVV) - 40 min drive
Flinders Street Station - 9 min walk
North Williamstown Station - 16 min drive
Southern Cross Station - 22 min walk
Melbourne Central Station - 22 min walk
Flagstaff Station - 22 min walk
Parliament Station - 23 min walk
Airport pick-up service
Restaurants
BearBrass - 6 min walk
Hophaus - 5 min walk
Belgian Beer Cafe - 5 min walk
Yassas the Greek Way - 5 min walk
Betwixt - 4 min walk
About this property
Quest Southbank
You'll be in a fantastic location at Quest Southbank, just a 5-minute walk from Southgate and Melbourne Arts Centre. Guests can visit the fitness center for a workout or grab a bite to eat at Saporito Cafe Bar & Grill, which serves breakfast and lunch. A sauna and a snack bar/deli are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Property size
96 apartments
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured uncovered onsite self parking (AUD 35 per night; includes in/out privileges)
DONE
Transfers
Airport pickup (available 24 hours)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Sauna
Internet
Free WiFi
Parking and transportation
Secured uncovered self parking on site (surcharge; includes in/out privileges)
24-hour pick-up airport shuttle (surcharge)
Limo/town car service
Car recommended
Family friendly
Children stay free (see details)
Highchair
Baby bath
Restaurants on site
Saporito Cafe Bar & Grill
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Cookware/dishes/utensils
Electric kettle
Rice cooker
Dining
Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: AUD 27-27 for adults and AUD 27-27 for children
1 restaurant and 1 coffee shop/cafe
Dining table
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Alarm clock
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Separate bathtub and shower
Shampoo
Towels provided
Toilet paper
Soap
Hair dryer
Free toiletries
Living spaces
Living room
Dining room
Entertainment
55-inch LED TV
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
24-hour business center
Computer station
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Local maps
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Location highlights
Near a metro station
Near a train station
In the city center
In the entertainment district
Near a health or beauty spa
Near outlet shopping
Things to do
Fitness center
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
96 rooms
22 floors
1 building
At least 80% lighting from LEDs
Recycling
Special features
Dining
Saporito Cafe Bar & Grill - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
Airport shuttle service is offered for an extra charge of AUD 115 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per day
Rollaway beds are available for AUD 50.0 per day
High chairs are available for an extra charge of AUD 10 per night
Parking
Uncovered self parking costs AUD 35 per night with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank
Frequently asked questions
Does Quest Southbank offer free cancellation for a full refund?
Yes, Quest Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Southbank?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Southbank?
Yes. Self parking costs AUD 35 per night.
Is airport shuttle service offered by Quest Southbank?
Yes, a shuttle from the airport to the hotel is available. The charge is AUD 115 per vehicle.
What are the check-in and check-out times at Quest Southbank?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Quest Southbank and nearby?
Quest Southbank has a sauna and a fitness center.
Are there restaurants at or near Quest Southbank?
Yes, there's an onsite restaurant, Saporito Cafe Bar & Grill.
Does Quest Southbank have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a blender, and a toaster.
What's the area around Quest Southbank like?
Quest Southbank is in Southbank, a short 9-minute walk from Flinders Street Station and 12 minutes' walk from Collins Street. Travelers love the aparthotel's prime location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Quest Southbank Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
A great cafe next door offers excellent breakfast options. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Apartment
River
Accomodation Type
Cities
Bedrooms
Family friendly
Reviews
Verified
10/10 Exceptional
Apr 10, 2026
I've stayed before and love to come back, excellent room and facilities and friendly staff. Great wine bar and breakfast nearby. Location is close to Southbank and easy access for country driver.
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Easy check in. Very clean
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Good location, nice room, nice breakfast
Krystal
Krystal, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Safe and great location. Lots of room for family of four
Sharna
Sharna, 2-night trip
Verified
10/10 Exceptional
Dec 25, 2025
The room and location very good
Dorothy
Dorothy, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Very helpful staff.
Great cafe next door: Saporito's.
Pleasant apartment.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Room was clean, check in and out was easy
Sandy
Sandy, 4-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Great location, good sized family rooms. Good communication and friendly staff
Maheshwar
Maheshwar, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Great location, felt safe, great size suite
Astrid
Astrid, 4-night trip
Verified
8/10 Very good
Nov 17, 2025
Big rooms easy check in
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
May 18, 2025
Great stay, lovely people, close to everything
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Parking slope is tiny but easy access from parking lot to room. Totally no stress and comfortable.
Ryuta
Ryuta, 9-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Friendly, efficient staff. Great location. Clean and comfortable room
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2025
The staff offers everyday housekeeping and the room is very nice.
Ming Wai
Ming Wai, 5-night trip
Verified
10/10 Exceptional
Jul 11, 2025
excellent apartment and location
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Sep 1, 2025
This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.
Stacey
Stacey, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Great place to stay near Southbank
It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Great location and great staff
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2025
I was super impressed with the friendly and welcoming staff
Robyn
Robyn, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2023
Wonderful accommodation in a great location. Would stay again.
Narelle
Narelle, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
Clean, neat and convenient and local accommodation. Staff very helpful.
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
May 2, 2025
Nice apartments in a great location. Friendly & helpful staff.
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Clean and great accomodation. Friendly and helpful staff.
Colleen
Colleen, 1-night trip
Verified
8/10 Very good
Nov 3, 2025
Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.
Kalavani
Kalavani, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Hassle free check in and great stay plus friendly staff