Hyatt Place Ottawa West offers an eco-friendly retreat with a free breakfast buffet and American cuisine at The Placery. Unwind by the indoor pool, connect with in-room WiFi, or indulge in coffee from the on-site cafe.
Nepean Creative Arts Centre - 18 min walk - 1.6 km
Canadian Tire Centre - 6 min drive - 11.3 km
Algonquin College - 8 min drive - 9.9 km
Nepean Sportsplex - 10 min drive - 13.9 km
Byward Market Square - 17 min drive - 20.8 km
Getting around
Ottawa International Airport (YOW) - 26 min drive
Ottawa Fallowfield Station - 15 min drive
Ottawa Station - 22 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 22 min drive
Restaurants
McDonald's - 9 min walk
Tim Hortons - 8 min walk
Starbucks - 3 min drive
Royal Canadian Legion Bells Corners - 2 min drive
Circle K - 10 min walk
About this property
Hyatt Place Ottawa West
When you stay at Hyatt Place Ottawa West, you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Placery, which serves American cuisine and is open for lunch. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
140 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (1183 square feet)
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2021
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Queen sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Highchair
More
Housekeeping on request
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
A damage deposit of CAD 50 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa
Frequently asked questions
Does Hyatt Place Ottawa West offer free cancellation for a full refund?
Yes, Hyatt Place Ottawa West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Ottawa West?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Ottawa West?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place Ottawa West?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ottawa West?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hyatt Place Ottawa West?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Hyatt Place Ottawa West and nearby?
Hyatt Place Ottawa West has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Ottawa West?
Yes, The Placery offers American cuisine.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its good variety, quality, and friendly staff. (182 reviews)
The gym was great, tidy, big, and well-equipped with lots of machines and weights. (17 reviews)
The pool was a highlight for many guests, with kids enjoying it daily and it being described as clean and perfect for families. (35 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Restaurant
Family friendly
Location
Children
Bathroom
Amenities
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Second time going there. Amazing location and great hotel
Dionisio
Dionisio, 2-night trip
Verified
10/10 Exceptional
Mar 5, 2026
The room was clean, the breakfast amazing and the pool perfect!
Karine
Karine, 1-night trip
Verified
8/10 Very good
Apr 6, 2026
Pet friendly
Breakfast OK
Amit
Amit, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Ray
Ray, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Friendly and helpful staff
Extremely clean hotel
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Friendly staff; large clean room & bathroom.
Amy
Amy, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Great friendly staff , nice place , nice clean room, great area woth nice places nearby.
Ramsey
Ramsey, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
perfect thanks...good breakfast as well
DION
DION, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
The room met our needs and the staff was courteous.
Lise
Lise, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The staff and the room are clean.
Amielyn
Amielyn, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Erik
Erik, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2026
Friendly staff , especially Sara and Sarah. All staff is vet professional.
Erica
Erica, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great hotel and great amenities
Katherine
Katherine, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
The staff was very friendly. Breakfast need more gluten free options
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Great room, nice property , convenient location
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Friendly staff
SALIM
SALIM, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff was lovely. The hotel was quiet even though there was a hockey tournament in town. The room was clean and comfortable and we plan to stay again when we return in June. Thanks for a great stay!
Ronald
Ronald, 1-night trip
Verified
8/10 Very good
Mar 29, 2026
Clean room
Patricia
Patricia, 2-night trip
Verified
8/10 Very good
Jan 1, 2026
The room was perfect for an overnight stay. It was spacious and clean.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Location was great
Lori
Lori, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Staff was friendly, rooms were very clean and well equipped. Pool was great, wish there was a jacuzzi though! Overall, would definitely recommend and we’ll likely stay again.
Allison
Allison, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
The room was clean and spacious, and the staff was friendly and professional.
Judith
Judith, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Clean and quiet
André
André, 2-night trip
Verified
8/10 Very good
Jan 25, 2026
Check in went well after some minor delays, but the staff were extremely helpful and informative.