The food in the main buffet area was 10/10. The lunch in the hut by the pool was mediocre. The beds were hard, and the bath towels were hard.
We had excellent service each morning from a server named Jacob. He was quick and efficient when it came to refills on drinks, picking up dirty plates, and always greeted us with a welcome smile. My kids loved waking up early to see Jacob in the mornings.
The cleaning ladies who cleaned our room were 5/5. They ensured that we had clean towels each day, took out the trash daily, remade the beds, and always refreshed our bathroom. They made our stay enjoyable.
When we ordered room service, they brought hot and fresh food, but the food was alright. French fries could be better as they were hard. My children enjoyed eating their hamburgers, and their nachos were great.
The property was clean, but the property can use some updates to its pools and maintenance of the building. Some part of the resort looked old and rundown.
Their evening shows were 5/5, and it was nice to have a variety each night.