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Alba Suites Acapulco

3.0 star property
Family-friendly hotel with 5 outdoor pools, near Papagayo Beach

Choose dates to view prices

Escape to Alba Suites Acapulco, a family-friendly hotel in Caleta, where sun-kissed days meet tranquil nights. Treat yourself to a rejuvenating massage or spa services at the on-site facilities and savor breakfast, lunch, or dinner with pool views at Acapulqueno restaurant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 5 outdoor pools
  • Breakfast available
  • Children's pool
  • Hot tub
  • Waterslide
  • Room service
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Television
The current price is CNY594
CNY713 total
includes taxes & fees
May 18 - May 19

Room options

View all photos for Super Saver

Super Saver | Bed sheets

Super Saver

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior with Sea View

Bed sheets

Quadruple Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Suite, Pool View

Standard Suite, Pool View | Bed sheets

Standard Suite, Pool View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | Bed sheets

Superior Suite, Ocean View

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390

What's nearby

  • Club de Yates de Acapulco - 8 min walk - 0.8 km
  • Playa Caleta - 12 min walk - 1.0 km
  • Playa Caletilla - 19 min walk - 1.6 km
  • Playa Manzanillo - 5 min drive - 2.3 km
  • Sinfonía del Mar - 7 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Buffet Las Playas - ‬9 min walk
  • ‪Restaurante Rompe Olas - ‬10 min walk
  • ‪La Cabaña - ‬9 min walk
  • ‪El Capullo - ‬11 min walk
  • ‪Restaurante Maria Bonita y La Roqueta - ‬11 min walk

About this property

Alba Suites Acapulco

  • Alba Suites Acapulco puts you within a 15-minute drive of Papagayo Beach. Guests can indulge in massages, and Acapulqueno serves breakfast, lunch, and dinner. Other highlights include 5 outdoor pools, a bar/lounge, and a hot tub.

At a glance

DONE

Hotel size

    • 250 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 5 outdoor pools
  • Hot tub
  • Waterslide
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

Acapulqueno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: MXN 500.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 95 to 150 for adults, and MXN 85 to 110 for children
  • Airport shuttle service is offered for an extra charge of MXN 450 per room (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 250.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Alba Suites

Alba Suites Acapulco

Alba Suites Hotel

Alba Suites Hotel Acapulco

Suites Alba

Alba Hotel Acapulco

Alba Resort Acapulco

Alba Suites Acapulco Hotel

Alba Suites Acapulco Resort

Alba Suites Resort

Alba Suites Acapulco Hotel

Alba Suites Acapulco Acapulco

Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Does Alba Suites Acapulco offer free cancellation for a full refund?

Yes, Alba Suites Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alba Suites Acapulco?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Alba Suites Acapulco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alba Suites Acapulco?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Alba Suites Acapulco?

Yes, an airport shuttle is available. The charge is MXN 450 per room one way.

What are the check-in and check-out times at Alba Suites Acapulco?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Alba Suites Acapulco and nearby?

Have fun with activities like fishing, hiking, and jet skiing, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include 5 outdoor pools and a garden.

Are there restaurants at or near Alba Suites Acapulco?

Yes, Acapulqueno offers pool views.

Does Alba Suites Acapulco have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator.

What's the area around Alba Suites Acapulco like?

Alba Suites Acapulco is in Acapulco Tradicional, a short 10-minute walk from Playa Caleta and 15 minutes' walk from Playa Caletilla.

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Reviews

Alba Suites Acapulco Reviews

7.4

Good

7.6

Cleanliness

6.6

Location

7.4

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Restaurant
Service staff

Reviews

Verified

8/10 Very good

Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Miguel, 7-night trip
Verified

10/10 Exceptional

I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !
Martín, 2-night trip
Verified

2/10 Poor

Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
PEDRO, 1-night trip
Verified

10/10 Exceptional

Ok
Oswaldo Jair, 3-night trip
Verified

2/10 Poor

Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Arianna, 1-night trip
Verified

8/10 Very good

Falta mantenimiento a las habitaciones ,las albercas muy bien
Miguel, 1-night trip
Verified

10/10 Exceptional

En general muy buena toda la experiencia
MARLEN, 2-night trip
Verified

6/10 Good

Una estancia aceptable, pero con inconvenientes notables Esta es la cuarta vez que me hospedo en el Hotel Alba Suites, y aunque el hotel cumple con lo básico, hay varios aspectos que dejan mucho que desear. En mi reserva, solicité específicamente una habitación cerca de la recepción o de la entrada principal, pero no pudieron asignármela. En su lugar, me ubicaron en el último edificio, ya que los primeros están ocupados por un gran número de policías –parece un verdadero cuartel–. Hay más de 100 agentes todos los días, y a veces resulta molesto cruzarse con ellos en los pasillos, especialmente porque van fuertemente armados. En cuanto a la habitación, encontré problemas de mantenimiento: la cerradura de la puerta se estaba cayendo, y la caja de seguridad no funcionaba. Llamé a recepción inmediatamente al llegar, pero nunca enviaron a nadie para arreglarlo. El personal es escaso y poco amable; ni siquiera recibí una bienvenida adecuada al check-in. En general, el hotel está limpio y ofrece buenos precios, lo que lo hace una opción viable si no te importa estar rodeado de policías y tolerar algo de falta de mantenimiento. Recomendaría verificar las condiciones de la habitación al llegar y no esperar un servicio excepcional.
Tobias nestor, 4-night trip
Verified

8/10 Very good

Un buen servicio y trato amable!. los niños felices!. lo
carlos, 3-night trip
Verified

10/10 Exceptional

Me encanta
pedro Antonio, 2-night trip
Verified

4/10 Fair

Tuve que pedir cambio de habitación ante las sábanas manchadas, mesas niveladas con papel higiénico y mesas oxidadas. Huecos en las paredes. Después, otras con pulgas en la cama, más manchas y habitaciones muy descuidadas. Restaurante con poca calidad. Es lamentable el descuido de unas impresionantes instalaciones. De paso, pedí una noche más cuando le dieron una habitación aceptable, y me querían cobrar 600 pesos más.
Juan C, 2-night trip
Verified

10/10 Exceptional

Todo ok
pedro Antonio, 1-night trip
Verified

10/10 Exceptional

La habitación y buen trato del personal
Jorge Manuel, 1-night trip
Verified

8/10 Very good

Tranquilo , privacidad , amplio
Miguel, 1-night trip
Verified

10/10 Exceptional

EXCELENTE LUGAR
Guadalupe, 1-night trip
Verified

8/10 Very good

gran alternativa para relajarse

excelente opcion con relacion al precio,
DAVID, 4-night trip
Verified

10/10 Exceptional

Muy buena atención , buena limpieza , muy padres sus albercas,
Alberto, 3-night trip
Verified

8/10 Very good

Lo que no me gustó es que en ningún lado comentan que las instalaciones están repletas de escaleras, en caso de llevar a alguien con la mínima discapacidad se vuelve un tormento Al igual que se publicitan, que cuentan con estacionamiento, lo que nunca dicen es que es muy pequeño y queda sujeto a disponibilidad, lo que repercute en que tú auto se quede estacionado en la calle.
María de Lourdes, 3-night trip
Verified

6/10 Good

La cama muy bien opciones de comida algo deficiente y el trato
Angelica, 3-night trip
Verified

6/10 Good

Le falta mantenimiento a las habitaciones y al hotel en general
Evelyn, 3-night trip
Verified

8/10 Very good

Espacioso y tiene un tobogán
SHARON, 1-night trip
Verified

10/10 Exceptional

Gracias por la atención
Ricardo, 1-night trip
Verified

10/10 Exceptional

Todo ok
Juan Carlos, 4-night trip
Verified

2/10 Poor

el servicio de las personas muy bueno el servicio de la habitación los aires acondicionados los refrigeradores en muy mal e estado es estados
othon, 7-night trip
Verified

10/10 Exceptional

Solo la pantalla es muy chica y el pague un poco mas para tener internet pero nunca llego el internet a la habitación de hay en fuera todo perfecto
Moisés, 3-night trip