The check in process is chaos. You do not get your room at 4. They said the process starts at 4. It took over a hour. The rooms are a glorified old motel room. Musty and ripped carpet. Most amenities were closed. You’re paying to use their beach which was very pretty. Everything else was mediocre
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Ok not great tables and dangerous.
Beds and sheets where clean rooms are dated and the building could use some more upkeep kind of expensive for what you get . Also the glass table top was not secured and almost crashed my little one and when I brought it to there attention they said they’d fix it straight away but after talking with other guests sounds like all tables are not secured so I doubt anything was actually done. But seems very dangerous.
Zachary
Zachary,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
It was Ok
Hotel was ok. They make it look much better online than what it actually is. They also make you wear wristbands your entire stay which were annoying and we were constantly being scratched by them. If you want to use the umbrellas by the beach, you have to pay $15 per day. The rooms themselves were good. Beds and pillows were comfortable but I wish we could have set the AC lower than 68°.
Anna
Anna,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Maureen
Maureen,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Tara
Tara,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Robert
Robert,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Always Great Stay
Perfect location and great staff. Been going for years the cabana bar was closed from Hurricane. That was only minus of trip (to be expected i suppose). There was a walk up bar open and servers to bring to your chairs. I just like sitting at a bar (not much for laying in a chair). Great trip!
Todd
Todd,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Excellent location and Beach
This is a great hotel for families to stay in. You have access to 40 acres of resorts with various pools to use. There are hot tubs as well. The beach is by far the best part of this hotel. It's attached to a great common area in front of the hotel and there are reserved lounge chairs for you to use.
At the front desk Shpresa was so helpful to make our stay the best, she was very accommodating and got us the best room. 2822 is right at the corner overlooking the ocean and pool.
adam
adam,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Lisa
Lisa,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 9 日
James Johnathon
James Johnathon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Everything was amazing, totally recommend !
Marisol
Marisol,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
We
deborah
deborah,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Staff was very friendly. Resort was nice..room had a mildew smell
Eric
Eric,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Cindy
Cindy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Muy buenas vacaciones de Spring break
Yoama
Yoama,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Deanna
Deanna,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Only one negative experience in 5 days
Restaurant service the first night was not great. It was about an hour before closing so they didn't seem to want us there.
The beach was great. The pools were fine. The bar near the pool was fun. The cleaning staff worked hard. It appears they are still recovering from the hurricane. We would stay there again.
Tommy
Tommy,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Not happy guest
Didn't get the room with a view I booked, then submitted for a upgrade and received the wrong room. The room didn't have enough beds. The then room we were given faced the parking lot and the bed was under a window making us feel very unsafe
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Nice stay
Weather a little bit cooler that
I wanted. Service personnel very attemptive. Buildings in repair but functional
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 19 日
Wouldn’t go again
The beach was beautiful. The staff was dismissive and we went 24 hours without hot water. We asked to be refunded for that day and they took $160 off our $600 because we “still had access to water”. The hot tub was dirty and charged $50 for 5 melted ice cream cones.