We stay at Shadow Ridge every year. This trip is the first time we had to pay for parking and they charged if you called for more towels. Front desk said the room would be cleaned on Xth. No one came. The in room safe didn’t work. On the last night of our stay there was a mouse in the room. When we packing our car on the last day the cleaning cart and trash cart was parked right in front of our room. It’s was so disheartening.
Monina
Monina,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Hermelinda
Hermelinda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Virginia
Virginia,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 16 日
RAEANNA
RAEANNA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Maid service
I would have like my room cleaned on Saturday needed more towels
STEVEN
STEVEN,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Amazing!
Loved our stay. Had great time at the pools.
We somehow ended up with a handicap suite which was fine but the showers because it is a handicap suite or capable for wheelchair entry which just makes the water go everywhere. One of us fell in slipped.
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
FELICITAS
FELICITAS,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Neighbors of room were very noisy . Room areas not very clean .