We had a castle view room. Not particularly pretty from the outside and a big hotel. The rooms were lovely with a fridge, kettle coffee tea biscuits etc. Clean modern bathroom. Over bath shower, personally I prefer a walk in shower but it was fine. Very comfortable bed. The staff were excellent, welcoming and helpful. The £12 breakfast was excellent value with lots of choice, buffet and a la carte. We ate once at the restaurant and the food was great. I inadvertently left something there, and when I rang, the were very helpful, sent me a link to book a pick up by Royal Mail or courier and packed it safely. Very impressed. We enjoyed our stay. The only gripe was the TVs were a bit old fashioned and we couldn’t airplay and there were no Apps on it (netflix etc)