Poor customer service. Uncaring..first room assigned had un made beds and dirty towels & floors
2nd room had dust, dirt, mold on common areas and in ac/heat vents
Heat ac could not he usedbbc of the unbelievable amount of dirt & mold that it was a health hazard
Hotel.com should regind my money!
Philip
1 晚行程
6/10
The 3rd shift front desk person Shelly was phenomenal.. a great employee. The room was very comfortable and clean. But the shower went cold after a few minutes. I waited and tried again with no success. Then finally I was able to get warm water for 4 minutes. Enough to finish my shower. It went cold as I was ready to get out. I don’t take long showers btw. Other than that it was a good stay. I do feel I should be refunded something for the inconvenience
Bill
1 晚商务旅行
4/10
Hotel has much deferred maintenance. Bathroom paint peeling & hole in drywall. Exterior wall has paint peeling from water seeping in. No ADA access or ground level rooms. Staff was very nice.
Robert
1 晚行程
6/10
Needed a place to stay for the night was exhausted from riding my motorcycle all day. I requested a room on the first floor towards the back where I parked my bike. They were accommodating to my request and welcome to me and my service dog.
The room was clean but had a stale almost musty smell to not only that room but the whole first floor which is halfway underground. The hot water didn't get that hot but was able to take a bath the tub is quite small and difficult to get in and out of. It was quite noisy until about midnight the traffic is insane there and the sound of opening and closing doors is quite loud.
They offer a continental breakfast but it consists of stale cereal and cheap bagels and bread to toast. The coffee was okay.
It's one of the cheaper hotels in the area and you get what you pay for.
James
1 晚行程
4/10
Russell
1 晚行程
8/10
Christine
1 晚行程
6/10
It was fine for the most part but the condition of the hotel was somewhat run down. For an overnight stay and a place to lay your head, it's fine.
Charles
1 晚结伴旅行
4/10
The staff was friendly and professional, but this property is in need of a major renovation. Our room had multiple dents in the walls (looked like from punching), sheets had stains on them, walls were thin, as well as the towels. Continental breakfast was minimal. For the price we paid, we expected more.
April
1 晚家庭旅行
10/10
Good location to area restaurants and shopping. Room was spacious and clean.
Jonathan
2 晚行程
4/10
真实旅客
3 晚商务旅行
8/10
It was conveniently located safe place to stay.
Mouli
2 晚商务旅行
4/10
Don’t stay in a first floor room.
Greg
2 晚行程
10/10
Good stay
Jesse
3 晚行程
8/10
The Gentleman at the front desk was nice, friendly and efficient.
My room was freshly painted, and it was clean.
I’m very happy that our beds did not have the bedspreads shown in the pictures. No bedspread is better than ugly bedspread. :)
It is a budget hotel, and that is what I needed. I was not expecting much and I was positively suprised. I will return.
tricia
1 晚家庭旅行
6/10
Black mold on bathroom ceiling.
Pillows way too small. No kleenex.