4/10 尚可
2025 年 8 月 3 日
Don’t book through hotels.com
Hotels.com reservation confirmed multiple times, but when I finally got there, they had no record of my reservation. Staff member was agitated unfriendly and kept stressing that she was on her lunch break and she shouldn’t be helping me at 8:30 at night. She did nothing with her manager or me to accommodate us a party of five stating there’s no reservation and she just can’t help me because there’s no room hotels.com was even worse as it’s been over a week and they still haven’t responded to my emails about the confusion and lost reservation at the hotel
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评