See all properties

SureStay Plus Hotel by Best Western Sevierville

2.5 star property
City-center hotel within easy reach of Wilderness at the Smokies

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Lobby
Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
The current price is CNY327
CNY369 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 1,006 reviews
The price is CNY485
CNY547 total
includes taxes & fees
Jun 29 - Jun 30
Clarion Pointe Sevierville-Pigeon Forge
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

At SureStay Plus Hotel by Best Western Sevierville, you'll be just a 5-minute drive from Wilderness at the Smokies and Soaky Mountain Waterpark. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Also, Titanic Museum and Island at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville is in the heart of Sevierville, a short 20-minute walk from Wilderness at the Smokies. Travelers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Water
Shower
Lobby
Coffee

What guests liked

  • The property is conveniently located within walking distance to several restaurants. (3 reviews)
  • The pool was clean and fun for kids, with a slide, and offered plenty of lounging options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Clean hotel ideally located for easy access to Pigeon Forge. Friendly staff.
1-night trip

6/10

Well worth the money. Relatively clean, although linens were stained. Staff was super friendly and helpful. Property could use repairs. I wouldn't hesitate to stay again.
3-night trip

10/10

Very clean and nice hotel. Comfortable beds, a/c worked great. They didn't have extra pillows or blankets but we made due. They have a pool but we didn't use it. Breakfast was nice, waffles, biscuits and gravy, eggs and more.
1-night trip

8/10

The room was fantastic and bed very comfy. Only negative is we found loooots of ants in the morning on the window ledge.
1-night trip

10/10

For the price definitely worth the stay
1-night trip

10/10

Room was clean. Breakfast was good. Staff was nice.
2-night trip

4/10

You can def tell the hotel has been refurbished however the floors on the second floor was uneven and made us a bit uneasy.
1-night trip

10/10

We will definitely be back! I was really skeptical when I saw how cheap the rooms were, but based on previous reviews, I rolled the dice and stayed any way. We were not disappointed. A lot of breakfast options, rooms were clean, and everyone was friendly. We will book here again!
1-night trip

10/10

Great location and an easy drive to the convention center. Great value
2-night trip

10/10

The room was clean and comfortable. The bathroom was spacious, and the continental breakfast was on point
2-night trip

8/10

Nice hotel
1-night trip

4/10

The room was damp, we first got put into a room that hadn’t been cleaned and had to moved. The bed was hard and the breakfast was soggy and disgusting, didn’t even try to eat it. I’m not sure how this place has good reviews. The ice maker was broken and no laundry. Save your money and go somewhere else. Very musty.
1-night trip

10/10

Went to a volleyball tournment in Pigeon Forge Booked a nights stsy and was very pleased with the hotel. Will definitely stay here again.
1-night trip

10/10

Great place and clean rooms!
2-night trip

10/10

Room was very clean and spacious.
3-night trip

10/10

Perfect place to stay while enjoying the area
4-night trip

8/10

A very good trip. The people that work there are ready too help with what ever you need. I have to give a big shout out too the front desk clerk, Raymond. Personality, smile, dedication too his job, I could go on and on. As the show goes "Everybody Loves Raymond" ❤️. The house keepers were friendly. Everything looked nice but the floors could have been a little cleaner. Breakfast was a winner 🏆. Loved the all day coffee machine until 9pm. The espresso machine was great. Convenience can't be beat. Everything is right outside your door. I would definitely come back again. And definitely recommend 👌. The price can't be beat for what you get. Very fast checkin and out.
4-night trip

8/10

The property was a great option for the price range. I would stay again.
2-night trip

10/10

Great place will stay again in the future.
1-night trip

10/10

Several grocery stores fuel and eateries in walking distance
1-night trip

10/10

Cleaniness, friendly staff.and great breakfast!
1-night trip

10/10

Always a great stay
1-night trip

6/10

Not sure we will stay here again. This was the second time we have used this hotel. Last year we didn’t have any issues other than the front desk personnel wasn’t the friendliest. This year we had the same issue. The room wasn’t bad until we woke up the next morning with ants. There is a shelf above the AC unit by the window where you can set your bags or whatever. It was covered in ants when we woke up. They got all over and in the bags we had sat there. When I informed the front desk upon checking out they didn’t bother to try and make things right at all. Just said sorry about that. The bathroom is rough looking. Paint is peeling, the tub is old but it seemed clean. The breakfast is pretty good though!
1-night trip

10/10

I stay at this hotel everytime I travel through TN.
1-night trip

10/10

The stay was great and the price comparable. Enjoyed the stay and it was peaceful.
1-night trip