Experience the charm of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. Set in the business district, this hotel offers a cozy fireplace in the lobby and a delightful American cuisine restaurant serving breakfast and dinner. Guests rave about the helpful staff while enjoying amenities like an indoor pool, garden, coffee shop/cafe.
Indian Museum of Lake County - 16 min walk - 1.4 km
Case Western Reserve University - 32 min drive - 34.6 km
Huntington Bank Field - 32 min drive - 37.4 km
Rock and Roll Hall of Fame - 33 min drive - 37.4 km
Progressive Field - 35 min drive - 38.8 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 18 min drive
Cleveland, OH (BKL-Burke Lakefront) - 26 min drive
Cleveland Hopkins International Airport (CLE) - 38 min drive
Restaurants
GetGo Gas Station - 2 min walk
McDonald's - 1 min walk
Mission Bbq - 4 min walk
Taco Bell - 4 min drive
Olive Garden - 4 min drive
About this property
Holiday Inn Cleveland Northeast - Mentor by IHG
At Holiday Inn Cleveland Northeast - Mentor by IHG, you'll be within a 10-minute drive of Lake Erie. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Savoria Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
132 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Personal watercraft (motorized)
Beach nearby
Discount at nearby fitness center
Golfing nearby
Sailing nearby
Water skiing nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (10000 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Savoria Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7.49 per person
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 31 to January 3:
One of the dining venues
Bar/Lounge
The following facilities are closed on Christmas Eve and Christmas Day:
Bar/lounge
Dining venue(s)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor an IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor
Frequently asked questions
Does Holiday Inn Cleveland Northeast - Mentor by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Cleveland Northeast - Mentor by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Cleveland Northeast - Mentor by IHG?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Cleveland Northeast - Mentor by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Cleveland Northeast - Mentor by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Cleveland Northeast - Mentor by IHG?
You can check in starting at 3 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Cleveland Northeast - Mentor by IHG and nearby?
Have fun with activities like sailing, water skiing, and windsurfing, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Holiday Inn Cleveland Northeast - Mentor by IHG?
Yes, Savoria Restaurant offers American cuisine.
What's the area around Holiday Inn Cleveland Northeast - Mentor by IHG like?
Holiday Inn Cleveland Northeast - Mentor by IHG is located a short 15-minute walk from Indian Museum of Lake County.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, hot, and fresh with a variety of options. (21 reviews)
The pool area was very nice, clean, and set at a great temperature, providing a refreshing experience for pets and their owners. (8 reviews)
The fitness room was functional and of high quality. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Breakfast
Restaurant
Elevator
Parking
Trip
Location
Children
Reviews
Verified
8/10 Very good
Apr 2, 2026
Good hotel option in an area with very few. Solid amenities with the restaurant. Overall, a solid choice if you're in the area.
Ted
Ted, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Clean rooms, friendly staff, nice breakfast.
Suzannah
Suzannah, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Excellent breakfast, comfy beds, fun pool for the kids, i wouldnt change a thing.
Jessie
Jessie, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Great location, comfy room, great staff. Good breakfast included.
Starr
Starr, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Cynthia
Cynthia, 2-night trip
Verified
8/10 Very good
Dec 9, 2025
The room was clean and staff were nice. The shower had very little water pressure.
William
William, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Rooms were clean, bathrooms stalked
Christine
Christine, 1-night trip
Verified
8/10 Very good
Oct 14, 2025
Clean, quiet. Met our needs.
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need.
Danielle
Danielle, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Besides being clean and comfortable, the service at the hotel was excellent. We were there for a celebration of life, and everyone went out of their way to make sure everything was satisfactory for everyone in our party. The bar/restaurant people were especially accommodating to our large group.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Onsite restaurant and bar
Corrine
Corrine, 1-night trip
Verified
8/10 Very good
Jul 15, 2024
Had a great stay pool was nice conveniently located
Rachael
Rachael, 1-night trip
Verified
6/10 Good
Dec 30, 2025
The hotel was nice. The shower was terrible. Would not drain, minimal hot water. For what you’re paying just not up to par. Nothing worse then taking a shower while your feet are soaking in backed up shower water. We enjoyed the breakfast!
Tyler
Tyler, 2-night trip
Verified
8/10 Very good
Oct 1, 2025
Parking was easy. Shower water barely came out. Breakfast was good.
Roger
Roger, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2024
Clean, family friendly and nice breakfast
Morgan
Morgan, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Roomy and spacious.. Great breakfast!
Lindsay
Lindsay, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2024
Great staff, very clean, close to so much!
Ryan
Ryan, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
The food was good but the milk was spoiled. They corrected this when I brought it to their attention.
Gregory
Gregory, 2-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2023
Great area for a road trip stop. Comfortable beds, clean rooms, friendly staff!
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2023
Helpful safe, convenient location, clean and quiet rooms
Janeen
Janeen, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2024
Very nice staff and clean room!
Parker
Parker, 2-night trip
Verified
8/10 Very good
Sep 2, 2025
The staff is friendly and attentive and the lobby is beautiful. Our room was ok. The shower didn’t drain, so we were standing in about 3 inches of water everytime we showered.
Jillian
Jillian, 2-night trip
Verified
8/10 Very good
Nov 2, 2024
Clean with spacious room and good amenities.
Sonali Shanbhag
Sonali Shanbhag, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.