Great stay. The lady that checked us in was very nice. Rooms were nice .
Victor
3 晚行程
4/10
真实旅客
2 晚行程
4/10
Through the night the fan in a bathroom of a different room was on and created and uncomfortable noise in our room.
Jennifer
1 晚行程
2/10
Carol
1 晚家庭旅行
6/10
The bed away from the window was very uncomfortable. You sit at the headboard and it is really not stable feeling. The room was clean could be updated. But it was clean. It worked for my one night stay.
Rhonda
1 晚家庭旅行
2/10
Booked this hotel over a month in advance. Even called the hotel a couple days before to confirm my reservation. Upon arriving to the hotel to check in was told they over sold the hotel and no longer had a room for us. Front desk attendant couldn’t care less that we didn’t have a place to stay and this was on Memorial Day weekend so most hotels were very expensive or sold out. We asked to speak to the manager and the front desk refused to give us a business number to contact the manager. Super unprofessional and probably the worst customer service I’ve experienced at a hotel. Do not book your stay here if you are relying on a place to stay for your trip.
Erin
2 晚行程
10/10
Craig
2 晚行程
10/10
It was an amazing place,nice clean rooms and friendly people there, l would recommend it a million times
Melody
2 晚行程
2/10
My stay was cancelled last minute without previous noticed. Horrible experience. Never again…
BLANCA
2 晚行程
2/10
Larissa
2 晚行程
2/10
The police were outside the locked office this morning.The office hours stated it opened at 7 a.m. The photo listed on Hotels.com looks NOTHING like the office. Completely false advertising. The place is dilapidated.
真实旅客
2 晚行程
2/10
I arrived got my reservation only to be told they cancelled it. They did not even call me they wait until I showed up and said they were overbooked and needed to cancel reservations and mine was one of them. This place is the oldRamada Inn with a new name.
Nancy
1 晚行程
2/10
We arrived at the hotel to find our reservation had been canceled due to overbooking. Hotels . Com has now failed the last 2 times i have used it. They have also canceled my next trip for some reason. This company sucks!!!!!!
Tyler
1 晚家庭旅行
2/10
We had a reservation for a room, booked well in advance online. When we got there it was explained to us that we no longer had a room because management had sold it out from under us earlier that day, and that no more rooms were available. In all my years of traveling, I've never seen something like this.
Steven
1 晚家庭旅行
2/10
When we arrived we were told that there was a problem with overbooking and that there was not a room available for us.
The desk clerk was surly, indifferent and unwilling to help us find a room. I will NEVER, EVER stay at that brand of hotel again and will tell everyone I know to stay away from them.Also I will use another website to book my next room. I demand a full refund plus extra funds for the distress and hassle of finding a room at the last minute, on MEMORIAL DAY WEEKEND.
Chris
1 晚家庭旅行
10/10
Great property! Very nice rooms and facilities! Even the food was good!
Kelly
1 晚行程
10/10
Javier
1 晚家庭旅行
2/10
Naymen
4 晚家庭旅行
2/10
Booked a room over 2 months in advanced and showed up and they didn’t ask for my name or confirmation number just said they weren’t sure if they had rooms available and we had to wait almost 2+ hours to see if we had a chance among 40 other reservations
Erika
1 晚行程
2/10
I didn’t stay. When I arrived at 3p to check in, I was told they didn’t have any rooms available. The lady at the desk blamed the third-party booking sites. She then when on to say that there’s a chance that she might have a room available later, after she was able to walk around and see if any room was “clean enough”. I can’t fully blame the hotel, if it’s indeed a problem with the booking sites, but to be told maybe a room would be “clean enough” left me speechless. I guess there’s a reason it’s cheap. Luckily, I was able to find a room last minute at a different hotel.
Daniel
1 晚家庭旅行
2/10
Over booked hotel
Even though i had pre paid for it they had
No rooms available