Does Flamingo Hotel offer free cancellation for a full refund?

Yes, Flamingo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Flamingo Hotel?

Yes, cats and dogs are welcome. There's a charge of MXN 275 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Flamingo Hotel?

Sorry, there's no onsite parking at Flamingo Hotel.

What are the check-in and check-out times at Flamingo Hotel?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 11:30 AM.

What is there to do at Flamingo Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden and access to a nearby health club.

What's the area around Flamingo Hotel like?

Flamingo Hotel is in Colonia Centro, a short 5-minute drive from Cozumel Intl. Airport (CZM) and 14 minutes' walk from Punta Langosta Pier.

Flamingo Hotel, Cozumel: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 5, 2025

It was a very comfortable stay with a great rooftop view of the water. Tom the host gave great advice for snorkeling companies and car rentals. We wish we had had spent another night there.

Martin, 1-night trip

10/10 Exceptional

May 16, 2023

great stay

Manuel, 3-night trip

8/10 Very good

Feb 26, 2025

We loved the size of the hotel. The location was great and the pool is not big, but sufficient. The staffing was a bit sparce, but luckily we did not need much, so it really did not pose a problem. I will definitely stay here again.It is very close to the heart of San Miguel where you can do the touristy thing or go to the restaurants more visited by the locals.

Janette, 5-night trip

8/10 Very good

Apr 3, 2024

Cute clean hotel in the heart of Cozumel At a reasonable price. Very good complimentary breakfadt

Patricia, 2-night trip

10/10 Exceptional

Mar 24, 2025

Thebpeople who worked there were FANTASTIC , helpful and kind. Facility itself was nicely appointed. Had an issue with A/C, and they switched rooms for us when the tech wasn't able to come that day. It's really quiet, but also super close to Centro. Easily walkable to shopping, dining, taxi stand, everything you want!

Melissa, 16-night trip

10/10 Exceptional

Feb 4, 2025

We had a fantastic stay at the Flamingo Hotel in Cozumel! The staff (Thomas/Oscar/others) were incredibly friendly and welcoming, making us feel right at home. Our room was clean, comfortable, and had a charming touch that added to the relaxing island vibe. The location was perfect—just a short walk to the waterfront and inside the Centro area. We especially enjoyed the rooftop terrace and delicious breakfast each morning. Overall, a wonderful experience, and we would definitely stay here again (joe &sato)

Joseph, 5-night trip

10/10 Exceptional

Jan 12, 2025

Our host could not be any more accommodating during the check inn process.

Brian, 1-night trip

10/10 Exceptional

Feb 22, 2025

The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon!

DRAGOS NICOLAE, 7-night trip

10/10 Exceptional

Apr 19, 2024

This is the third time we've stayed at Flamingo in the last 12-18 months. The rooms are beautiful. The location is spectacular and the staff is amazing! We love that they remember us and we always feel like family.

Corey, 8-night trip

8/10 Very good

Feb 15, 2024

This boutique hotel is fabulous and we’d stay again for sure. Beautiful quiet rooms (even during Carnival!), the best location and great staff. Walking distance from the ferry and all the top tourist spots. It would get a 5/5 if the rooftop pool area was completed (under renos).

Chris, 3-night trip

10/10 Exceptional

Mar 2, 2024

We enjoy the location right in the heart of the city close to many great restaurants. Breakfast is very good with lots of options. Oscar was very friendly with many good ideas on activities and places to eat. Will come back!

Steve, 7-night trip

6/10 Good

Mar 9, 2025

No hot water for shower, no tv, bar not open

Lisa, 3-night trip

10/10 Exceptional

May 4, 2024

Everything was excellent!!! Congratulations

JULIO CESAR, 1-night trip

6/10 Good

Aug 2, 2024

it's ok

wifi only works at the room door, if you need to work, forget it or do it outside of your room. location is realy good. room and breakfast are simple and just ok, if you don't expect too much, you'll be fine.

1-night trip

8/10 Very good

Feb 17, 2024

Excellent location. Nice property conditions. Quiet. Excellent breakfast, which is included. One staff member could not guide us of where to go and what to do, while the other one did. Both staff members were really nice. Could have better beach towels.

Gabriela, 2-night trip

10/10 Exceptional

Apr 5, 2024

We love this property! Everything.The overall construction with the roof top pool and sunset view, unique rooms (no Motel 6 here), staff (especially Oscar!), the surrounding neighborhood and bars/restaurant's, the courtyard breakfast, bar and bartender……really everything. Did l mention the staff?!!👍 The owner,Tom, lives close to us in California and is often on property which makes it feel even more like an inn than a hotel. We dive with a group that comes every year and we wouldn’t think of staying anywhere else.👍👍🙂

JOHN, 5-night trip

4/10 Fair

Jan 26, 2024

We were really disappointed in our stay here. Aside from during breakfast, we could not find any staff at all to answer a question after 2pm. Especially at night. The front door is left unlocked and there was no staff (we tried everything to find someone). I did not feel safe here.

8/10 Very good

Jan 4, 2024

Good overall, but opportunities for improvement

We had a nice stay. The facility was comfortable and the proprietor is friendly. When booking the room, the website claimed that our room had a kitchenette, but that was not the case when we arrived. The proprietor said that they plan to add the kitchenette in the future, and the plumbing is there to do so, but they’ve not done so yet. We would’ve had breakfast there more often, but the coffee wasn’t up to our expectations, and the oatmeal was very watery, which caused us to take our breakfasts out. There are lots of nice places to eat close by, where both the coffee and oatmeal are good.

Mark, 14-night trip

4/10 Fair

Feb 18, 2025

Staff is super nice but the place is very misrepresented online. When I asked ahead of time about parking I was told there is parking “right across street” not the case. 15 min walk to parking. Says it has “common area TV….it does by the TV hasn’t worked in months. The room has 3 ceiling fans, two of which do not have blades in them….open wires sticking out of ceiling. Takes 10 minutes of running the water to get any hot water….and it’s not hot. Never felt unsafe but the place is just not that great. WIFI constantly kicked me offline which made it impossible for me to work. Lots of potential but the owner appears to be unwilling to invest into making it nicer.

Randy, 5-night trip

8/10 Very good

Jun 22, 2025

Pro’s- this property is in an amazing location, close to restaurants, shopping, the water and bars. Rooms were very clean and appearance of the hotel is very nice! Complimentary breakfast was very good! Oscar was amazing- super friendly! Con’s- lobby bar is “open” from 7am- to I think 10pm but there was never anyone behind the bar to order a drink. Rooftop pool is nice, amazing views but a bit rundown. Needs a deck refurbish and new patio/lounge chairs. A/C works well in the rooms but only works if room key has it activated- can’t run it while you are gone so coming back from a long hot day you have to wait until the room cools down again. We got used to it but a little much in the beginning of our trip. Overall we will definitely stay at this hotel again!

Tasha, 7-night trip

10/10 Exceptional

May 24, 2025

Comfortable at-home stay 3-min walk from ferry!

My second time choosing to stay here. It’s now my “go-to” when I come to Cozumel! The front desk reception guy is so friendly and helpful the place has a nice “I’m at home” vibe! The rooms are comfortable— the beds are especially cozy and nice. The cleaning lady asked if the room needed refresh and was pleasant to organize a good time with us. Our terrace had an ocean view to the side, as does the roof deck with a palapa and some chairs and a pool—It was all ours when there with a panoramic ocean view. And the location cannot be beat! It’s a 3-mile walk to the ferry, and flanked by two awesome restaurants “Jolly Cafe” for late breakfast and great coffee and the “Maplehouse” for great baked goods, sandwiches, salads and more. There are convenience stores and a ton of other restaurants, bars and clubs in walking distance. The place and location are worth the stay and you can eat and drink there too when bar/restaurant onsite is operating. I liove it! We feel at home here!

Dena, 2-night trip

4/10 Fair

May 2, 2025

Hotel fantasma y malo

En la información del hotel indicaban que era self check in después de las 8, llegué a las 6 y no había nadie, el lobby se une al bar, el cual supuestamente este estaba abierto hasta las 11, nunca hubo nadie tampoco, por lo que estuve como 15 min. esperando, el 1800 tampoco funciona, hasta que encontré mis documentos y me retiré a mi habitación. había restos de material de electricidad en el cuarto, el ventilador no funcionaba, ( el AA si funcionaba). El lugar donde tomas el desayuno apesta a caño. El segundo día tampoco había nadie en la recepción y olvide mi llave en el cuarto, solo porque la ventana que da al pasillo estaba abierta, pude entrar a mi habitación ya que no había nadie que me ayudara y los teléfonos no contestaban. Fue así como me di cuenta de que a mi ventana no se le podía poner seguro por lo que, si salía tenía que cargar con todo lo que sea de valor para no dejarlo en la habitación, ya que en el lobby tampoco había nadie y la puerta estaba abierta. Las camas están duras, el cuarto no cuenta con TV (lo cual luego me di cuenta de que eso si lo indican), y el internet es malísimo. Invitada a no regresar

Monica, 3-night trip

10/10 Exceptional

Apr 30, 2025

En general bien. El hotel está cómodo para descansar. No tiene personal el dueño vive en la azotea por si ocupan algo.

Antonio, 2-night trip

2/10 Poor

Apr 27, 2025

Scary Place - stay away

we booked last minute - nobody was there after over an hour of sitting in the lobby - looked nasty broken windows - we just left

Mark, 1-night trip

10/10 Exceptional

Apr 20, 2025

Muy bien en general

jorge luis, 4-night trip

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Does Flamingo Hotel offer free cancellation for a full refund?

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Flamingo Hotel Reviews

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