可以免费取消我在阿尔克酒店的预订并获得全额退款吗？

是的，阿尔克酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

阿尔克酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住。需要支付每只宠物每晚 USD 25.00 的宠物费。服务类动物免费。

何时可在阿尔克酒店办理入住和退房？

15:00 起可办理入住手续。退房时间为 11:00。

阿尔克酒店是否有内部娱乐场？

不，该酒店不设赌场，但科尔城卓豪太阳城赌场 (10-min drive)和切罗基赌场罗兰 (20-min drive)都在附近。

在阿尔克酒店及其附近有什么游览观光项目？

阿尔克酒店设有室内游泳池。

史密斯堡阿尔克酒店住宿优惠| Hotels.com 好订网

Q: 阿尔克酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住。需要支付 每只宠物每晚 USD 25.00 的宠物费。服务类动物免费。

Q: 在阿尔克酒店及其附近有什么游览观光项目？

阿尔克酒店设有室内游泳池。

4/10 尚可

2025 年 10 月 3 日

Can use some improvements

The bed was comfortable. We couldn’t get the tv to work, so staff had to reprogram it. The surface of the tub was slick & felt grimy, so we had to be very careful when showering. Friendly staff, decent breakfast.

Leonora，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 3 日

The room was very clean and comfortable. The staff were outstanding. Very friendly and accommodating. The parking lot was well lit, and very safe. The air conditioner worked exceptionally well. It was a great room for a great price. We will definitely stay here again.

Ronald，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 30 日

The desk clerk was friendly and upbeat. The room was spacious and the bed was comfortable. The shower had great water pressure but the frayed fabric shower curtain on the arc shaped rod could not keep the water in. The hair dryer didn't work, and there weren't enough accessible outlets to charge phones or make coffee. One of the window panes was completely blocked and needs replacement. They supposedly served free breakfast til 9 am. However when my husband went down at 8:45 they were pulling all the food and putting everything away without even asking if he wanted any of it. Even the salt & pepper shakers had been gathered up.

Rebecca，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 30 日

It wasn't

Tammy，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 30 日

They refused to let me stay there bc I over slept past check out, they didn't tell me until I booked again and they already even took my money off the card. Had to wait two weeks for refund, they could of just talked to me the day I overslept and offered me to pay a late check out fee or told me that day before I left not to come back

Tammy，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 29 日

Clayton，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 28 日

Great staff and room!

Sarah，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 21 日

No Hair products!

Didn't have any conditioner in the bathroom! My hair was a mess with none!

Danell，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Carolyn，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 21 日

Road Trip

Check in went quickly. The parking lot is well lit. We stayed on the third floor and never heard any other people. Breakfast was open before the scheduled time.

Marcia，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 20 日

Alvaro，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 20 日

Ashley，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 17 日

Really good

Everyone was friendly, the room was nice. To use the shower, pull the circle out of the spout where the water comes out 😉 Breakfast was a pretty good spread for a hotel. I was satisfied.

Erik，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 15 日

Great stay with a nice room and amenities. Premium Coffee maker and a wonderful breakfast bar.

Charles，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 12 日

Kristin，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 8 日

Not to bad!!! Quiet and safe location.

The price was great. The rooms were nice. The bed not so comfortable. I was here for 6 nights and the maid service was lacking. We left the do not disturb sign out 1 time. We got towels in a trash bag by the door one night and the trash was not emptied for 2 to 3 days. Got fresh towels 1 time. out of 6 night. I enjoyed the breakfast. There was choices. The coffee was hot and it was good. THe breakfast area was nice and clean. Overall a 3.5 out of 5.

Kristin，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 7 日

Not completely satisfied

My only complaint is that I smelled a strong weed smoke smell on our floor the whole time. We weren’t in the hotel for long though, because we were busy with family.

1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 5 日

Decent

Hotel appears nice. It has decent reviews. Hotels was clean, but room had the smell of being smoked in previously. Otherwise, hotel was nice.

Heather，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 5 日

1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 27 日

! DO NOT BOOK !

I booked this hotel through Hotels.com, and the experience was awful from start to finish. When I arrived, I discovered the sink wasn’t connected… water poured straight through the pipes onto the floor. Even worse, there was what looked like blood smeared near the door handle/lock. The room was unsafe, unsanitary, and completely unlivable. What made things worse was trying to resolve it. Hotels.com makes themselves nearly unreachable. I tried emailing (the addresses bounce back), calling (endless hold times), and even using the chat feature. Getting an actual human to help is almost impossible. For a company as big as Hotels.com, this lack of accountability is unacceptable and I’m still struggling to get a refund. I expected Hotels.com to at least stand behind their bookings and make the process easier, but instead I’ve been stuck chasing customer support with no results. If you’re considering this hotel — don’t. And if you’re booking through Hotels.com — be aware that if something goes wrong, you may be on your own.

Stephanie，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 27 日

Hotel is in state of a turn around from a chain. I am sure they are going to freshen it up as it was clean but a little worn on the edges. Bedding was fresh but the carpet was worn. Area seemed very safe.,

Laurence，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 25 日

The hotel was great! Very comfortable, staff was friendly, free breakfast buffet was excellent. I’ll be back!

Timothy，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 23 日

Just ok.

Very dated but ok.

Misty，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 22 日

Thurman，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 13 日

Descent Hotel for Money

Hot breakfast. Nice neighbourhood. Furniture a little worn out.

1 晚家庭旅行

Hotels.com真实住客点评

阿尔克酒店

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常见问题

可以免费取消我在阿尔克酒店的预订并获得全额退款吗？

阿尔克酒店有游泳池吗？

阿尔克酒店是否允许携带宠物入住？

阿尔克酒店是否有停车场？

何时可在阿尔克酒店办理入住和退房？

阿尔克酒店是否有内部娱乐场？

在阿尔克酒店及其附近有什么游览观光项目？

点评

关于阿尔克酒店的点评

很好

8.4

8.2

9.0