In the heart of Lucca, Best Western Grand Hotel Guinigi offers a warm and welcoming atmosphere. Families can enjoy the playground, gym, and on-site restaurant while taking advantage of dry cleaning services. With free self parking and high-speed WiFi, guests praise the helpful staff.
At Best Western Grand Hotel Guinigi, you'll be just a 5-minute drive from Walls of Lucca and Piazza dell'Anfiteatro. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
167 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
Electrical adapters/chargers
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - This restaurant serves breakfast and dinner. Reservations are required.
Onsite venue #2 - cocktail bar. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Children & extra beds
Cribs/infant beds are available for EUR 12.0 per day
Rollaway beds are available for EUR 30 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT046017A1RN5L686W
National rating
This property has received its official star rating from the local rating authority.
Also known as
Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
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Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
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Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca
Frequently asked questions
Are pets allowed at Best Western Grand Hotel Guinigi?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Grand Hotel Guinigi?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Grand Hotel Guinigi?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Best Western Grand Hotel Guinigi and nearby?
Best Western Grand Hotel Guinigi has a fitness center and a garden.
Are there restaurants at or near Best Western Grand Hotel Guinigi?
Yes, there's an onsite restaurant.
What's the area around Best Western Grand Hotel Guinigi like?
Best Western Grand Hotel Guinigi is located a short 16-minute walk from Sanctuary of Santa Gemma.
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Reviews
Best Western Grand Hotel Guinigi Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
7.6
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as hearty, good, excellent, well-served, and had a great selection of options. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Parking
Spacious room
Location
Reviews
Verified
10/10 Exceptional
Feb 8, 2026
Big, spacious clean room, very comfortable stay
Meow Yin
Meow Yin, 2-night trip
Verified
8/10 Very good
Jan 29, 2026
Great location. Reasonable price. Clean
Leon
Leon, 10-night trip
Verified
8/10 Very good
Oct 18, 2024
Very good accommodation and excellent restaurant.
John Richard
John Richard, 5-night trip
Verified
8/10 Very good
Oct 24, 2025
Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby.
Monica
Monica, 2-night trip
Verified
8/10 Very good
Jul 28, 2025
Nice modern hotel in downtown Lucca
A very good and spacious hotel, huge rooms (we had a family suite) and very clean and comfy.
Lots of closet space and very fresh.
Luljeta
Luljeta, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Great hotel with stunning views from the rooms!
Giulia
Giulia, 1-night trip
Verified
8/10 Very good
May 6, 2025
Lucca for chilling
Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Lewis
Lewis, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
Raffaella
Raffaella, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2023
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
patrick
patrick, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2023
Best Western grand hotel Guiniji
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Linda
Linda, 1-night trip
Verified
6/10 Good
Aug 5, 2024
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Virgil
Virgil, 2-night trip
Verified
10/10 Exceptional
May 4, 2026
Breakfast was big and lots of options! Rooms were very comfortable, modern and clean!
Faye
Faye, 3-night trip
Verified
8/10 Very good
Jan 21, 2026
Bad wifi and mobile acces
Mats
Mats, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2023
Great place to stay!
Krassimira
Krassimira, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2023
Good parking, nice location, and good breakfast!
Sug Hyung
Sug Hyung, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2023
Great staff, super clean, excellent restaurant, easy parking.
Cristiano
Cristiano, 1-night trip
Verified
6/10 Good
Aug 23, 2025
Wifi wasnt very good. Lovely staff.
Piero
Piero, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2022
Hotel Magnífico!!!
Fernando Raul
Fernando Raul, 2-night trip
Verified
10/10 Exceptional
Jun 1, 2023
Very good service, we loved it
boaz
boaz, 1-night trip
Verified
10/10 Exceptional
May 9, 2023
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Dwayne
Dwayne, 2-night trip
Verified
8/10 Very good
Apr 28, 2023
Good location
Nice location. Friendly staff. Clean.
Maria Lisa
Maria Lisa, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2024
Good
Good one stay before travelling g on to airport
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2023
Excellent!
renate
renate, 3-night trip
Verified
10/10 Exceptional
Jan 9, 2023
Excellent
Enrique
Verified
10/10 Exceptional
Aug 6, 2022
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.