I work in customer service and can vouch that a smile goes a long way. I received none of that from the hotel check-in person. She was not very friendly, helpful, and was somewhat dismissive when I questioned the rate (Hotel rate not Hotels.com rate). Even though there was no one in line, she asked me to leave the desk area and check online rates somewhere else. She was neither helpful or friendly. I will probably use another hotel when I go back to Seal Beach.
Connie
1 晚家庭旅行
10/10
Tina
1 晚行程
10/10
Great hotel! Clean and spacious!
Denise
1 晚家庭旅行
10/10
Jody
2 晚家庭旅行
10/10
Vicky
1 晚行程
10/10
Ryan
1 晚行程
10/10
Heather
1 晚家庭旅行
10/10
Adrian
1 晚行程
10/10
真实旅客
1 晚行程
10/10
Jeanette
2 晚行程
10/10
Our stay was excellent. Pro pt friendly service. Bed was a bit soft for my liking. But overall quite satisfied
Christina
1 晚家庭旅行
10/10
Beautiful hotel with gorgeous art in lobby. Comfortable, spacious, and quiet rooms.
Steven
1 晚行程
10/10
The stay was perfect for our honeymoon weekend! Although the pillows were not the best, everything else was convenient, clean, and accessible.
Luz
2 晚行程
10/10
Gregory
4 晚行程
8/10
Susan
2 晚家庭旅行
10/10
Isabel
1 晚家庭旅行
10/10
Mike and Sheryl
2 晚行程
10/10
Angela
2 晚行程
10/10
Amarbold
1 晚家庭旅行
8/10
Room was great. Bed was soft. Sweet rolls and muffins were gone by 9 am. Seating for breakfast inside was limited.
Dorothy
1 晚行程
10/10
The hotel is great. Close to the freeway, quaint, good breakfast, and friendly staff. In a great location as well.
Hotels.com, on the other hand, has gone downhill fast since the acquisition. I would book using another app.
timothy
2 晚商务旅行
10/10
Switched hotels at the last minute I’m glad I did. This hotel checked all the boxes. Location, cleanliness and comfort. Good breakfast. Will definitely be staying here again when I come back to visit.