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Mercure Hotel Hamburg Mitte

4.0 star property
Hotel with restaurant, near Hamburg Messe and Congress

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Photo gallery for Mercure Hotel Hamburg Mitte

Experience the vibrant cityscape from the tower's observation deck, offering panoramic views of the urban landscape.
Relax in a serene outdoor space surrounded by lush greenery and trees, with wicker sofas and tables under a shaded area.
Relax in our welcoming lobby, featuring a central reception desk, comfortable seating, and a staircase to additional rooms.
Two single beds with white linens and red accent pillows, a city map, and a small table with a chair and lamp.
Enjoy a stylish kitchen and bar area with an espresso machine and coffee station.
In the heart of Eimsbuettel, Mercure Hotel Hamburg Mitte offers a stylish retreat. Enjoy lunch or dinner at RELAX, the on-site restaurant, then unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7, guests praise this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pet friendly
  • Parking available
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY691
CNY739 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

Relax in comfort with a large bed, city map, and desk workspace.

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Relax in a spacious room with a large bed, desk, and comfortable chair, perfect for work or rest.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Experience the essence of travel with a vintage map as the focal point, complemented by a comfortable bed and convenient amenities.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Two single beds with white linens and red accent pillows, a desk lamp, large mirror, TV, and wardrobe.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with King Size Bed, Courtyard Location

Relax in a spacious room with a large bed, sofa area, and flat-screen TV.

Privilege Room with King Size Bed, Courtyard Location

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Explore the city from the comfort of your room, with a detailed map of the urban layout on the wall.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
The price is CNY902
CNY965 total
includes taxes & fees
Aug 10 - Aug 11
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Schroederstiftstr. 3, Hamburg, HH, 20146

What's nearby

  • Hamburg Messe and Congress - 4 min walk - 0.4 km
  • Reeperbahn - 3 min drive - 2.6 km
  • Hamburg City Hall - 4 min drive - 3.3 km
  • Miniatur Wunderland - 5 min drive - 3.6 km
  • Elbe Philharmonic Hall - 5 min drive - 3.5 km

Getting around

  • Hamburg Airport (HAM) - 12 min drive
  • Sternschanze Station - 10 min walk
  • Hamburg Dammtor Station - 13 min walk
  • Michaeliskirche Hamburg Station - 25 min walk
  • Sternschanze U-Bahn - 7 min walk
  • Schlump U-Bahn - 7 min walk
  • Messehallen U-Bahn - 9 min walk

Restaurants

  • ‪Cafe Seepavillon - ‬5 min walk
  • ‪Mövenpick Restaurant Hamburg - ‬6 min walk
  • ‪Down Under - ‬6 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Roxie - ‬5 min walk

About this property

Mercure Hotel Hamburg Mitte

Mercure Hotel Hamburg Mitte puts you just a 5-minute drive from Hamburg Messe and Congress and St. Pauli Piers. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also just a 5-minute drive from Reeperbahn and Hamburg City Hall. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.

Languages

Danish, English, German, Polish, Russian, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 24 per night; includes in/out privileges)
    • Covered onsite extended parking (EUR 24 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • 5 meeting rooms
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (inches): 35
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

RELAX - Onsite bar.
Restaurant - This restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Covered self parking costs EUR 24 per night with in/out privileges
  • Covered extended parking costs EUR 24 per night
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?

Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hamburg Mitte?

Yes, cats and dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Hamburg Mitte?

Yes. Self parking costs EUR 24 per night. Extended parking costs EUR 24 per night.

What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Mercure Hotel Hamburg Mitte?

No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.

What is there to do at Mercure Hotel Hamburg Mitte and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Mercure Hotel Hamburg Mitte?

Yes, there's an onsite restaurant, RELAX.

What's the area around Mercure Hotel Hamburg Mitte like?

Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.

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Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Value

What guests liked

  • Breakfast was consistently described as good or very good with a solid choice of options. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Friendly staff. Nice atmosphere in bar. Room was great.
Katherine, 1-night trip

10/10 Excellent

The hotel was super clean and welcoming. The staff is super attentive and wonderful.
Mariam, 2-night trip

8/10 Good

Sss
Takunda, 1-night trip

8/10 Good

It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.
David, 3-night trip

8/10 Good

Close to Messe Congress
Vijay, 7-night trip

6/10 Okay

The air-condition in Our room was too loud. Though in Our second room it was okay. Tube stops just 5 min away. Parking lot at Hamburg fair also 5min away.
Frank, 1-night trip

10/10 Excellent

.
Lars, 3-night trip

6/10 Okay

For what it offered, it was a really nice hotel. We booked the queen room for two people, but really struggled with the space, it was just too small for us. Whoever sleeps on the right side of the bed, needs to disturb the person on the left to use the bathroom which just isn't ideal. We also found that our bedsheets and pillowcases had red patches on them. I won't say the word in-cass this review is suppressed, but it made us very uncomfortable. This was just our room though. If you're looking for a nice central place in London, this is it. Just be very mindful about the amount of space you actually have in the room when you book a queen, or consider booking something larger.
Sam, 3-night trip

8/10 Good

All went well and my met my needs for the visit
6-night trip

10/10 Excellent

Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Simon, 2-night trip

10/10 Excellent

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Christopher, 5-night trip

8/10 Good

Great hotel near the Hamburg Mitte!

We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Mark, 1-night trip

6/10 Okay

The hotel is an excellent location for access to the Messe and is 750 m from a S and U Bahn station. Staff and check in were excellent. Breakfast was very good with a broad selection breads, pastries, cheeses, cereals, scrambled eggs, bacon, and sausages. The rooms were modern and clean with 2 types of pillows offered and both were of good quality. The mattress and bedding was pleasant. That is the good. The two notable not so good issues were parking and air conditioning. The underground garage is very tight to get around. I would not want to try to take anything larger than a small SUV into the garage. Two cars damaged their bodywork navigating the garage. Regarding the air conditioning, it was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32c. The room at check in was 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still 30. We turned on the AC, all it did was blow hot air. Front desk explained the compressors don’t run when the outside air is 25 or below. The only relief offered was for us to crack the window – the room looks out over a major road and was very noisy most of the night (police and firefighter sirens, buses, and truck traffic) – that only marginally cooled the very hot room. We were forced to sleep in a noisy sauna that never cooled over the course of the evening. Cooling should be based on room temperature and occupancy, not outside temperature.
Nathan, 2-night trip

10/10 Excellent

Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Paul, 2-night trip

6/10 Okay

Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Moritz, 1-night trip

8/10 Good

Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Andrew, 4-night trip

4/10 Poor

Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Andrea, 5-night trip

4/10 Poor

Ingen shampoo eller sæbe,måtte selv hente i receptionen. Beskidte vægge manglende rengøring.
jimmy, 3-night trip

10/10 Excellent

Schönes sauberes Hotel, reichhaltiges Frühstück, guter Service, sehr freundliches Personal
Monika, 2-night trip

10/10 Excellent

Alles prima für ein Wochenendaufenthalt.
Anja, 2-night trip

8/10 Good

Hébergement et literie de qualité; confort et bonne utilisation de l’espace. Le parking est une option pratique mais il est difficile d’y circuler (largeur rampes). Nos chambres, très propres, sentaient cependant l’une la fumée, l’autre le renfermé à l’arrivée.
Liliane, 2-night trip

10/10 Excellent

Unkompliziert schnell eingecheckt, freundliches Personal. Betten super. 600 m nächste U Bahn Station. Alles super!!
Kerstin, 3-night trip

8/10 Good

Hotel war etwas abgelegen aber sehr gut
Mona, 4-night trip

10/10 Excellent

Die Nähe zur Sternschanze und zur Messe ist super. In der Straße parallel zur Bahnstrecke kann man hervorragend parken. Guter Ausgangspunkt für eine Stadterkundung.
Michael, 2-night trip

8/10 Good

Silke, 1-night trip