In the heart of Eimsbuettel, Mercure Hotel Hamburg Mitte offers a stylish retreat. Enjoy lunch or dinner at RELAX, the on-site restaurant, then unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7, guests praise this hotel's attentive service.
Mercure Hotel Hamburg Mitte puts you just a 5-minute drive from Hamburg Messe and Congress and St. Pauli Piers. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also just a 5-minute drive from Reeperbahn and Hamburg City Hall. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.
At a glance
DONE
Hotel size
180 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 24 per night; includes in/out privileges)
Covered onsite extended parking (EUR 24 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
5 meeting rooms
Conference space (2045 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
RELAX - Onsite bar.
Restaurant - This restaurant serves breakfast only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Covered self parking costs EUR 24 per night with in/out privileges
Covered extended parking costs EUR 24 per night
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg
Frequently asked questions
Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?
Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hamburg Mitte?
Yes, cats and dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Hamburg Mitte?
Yes. Self parking costs EUR 24 per night. Extended parking costs EUR 24 per night.
What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Mercure Hotel Hamburg Mitte?
No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.
What is there to do at Mercure Hotel Hamburg Mitte and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Mercure Hotel Hamburg Mitte?
Yes, there's an onsite restaurant, RELAX.
What's the area around Mercure Hotel Hamburg Mitte like?
Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.
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Mercure Hotel Hamburg Mitte Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Value
What guests liked
Breakfast was consistently described as good or very good with a solid choice of options. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 12, 2025
Wonderful
Room was cleaned daily and im great condition, staff where super friendly and acomidating and the cleaning team where lovley to speak with.
Joshua
Joshua, 6-night trip
10/10 Exceptional
Sep 8, 2025
A sure thing
Always a solid choice. Close to the conference venue. Centrally located for easy exploring and getting around. Staff is exceptional.
Linda
Linda, 2-night trip
10/10 Exceptional
Jun 29, 2025
Schönes Zimmer, freundliches Personal und gute Lage
Sara
Sara, 2-night trip
8/10 Very good
Jun 16, 2025
Sehr schönes Hotel
Andreas
Andreas, 2-night trip
10/10 Exceptional
Jul 18, 2025
G
Super flot firestjernet hotel med super flot indretning. Flotte værelser med lækkert interiør. Flot indrettet loungeområde med bar og deli. Lækker morgenbuffet
Lilian Jelsbak
Lilian Jelsbak, 1-night trip
10/10 Exceptional
Aug 7, 2025
Great place to stay
Everything was perfect, aside from the cleaners waking me up two times by accident by opening the door in the morning. Recommended place to stay.
Jerry
Jerry, 1-night trip
10/10 Exceptional
Aug 3, 2025
Hotel besticht durch tollen Service der MA
Hervorragender Service, sehr freundlich (insbesondere Lobby, Hotelbar, Frühstück). Zimmer sind zweckmäßig eingerichtet. I-Bahn fußläufig erreichbar.
Würde ich jederzeit wieder buchen.
Anja
Anja, 2-night trip
8/10 Very good
Aug 18, 2025
Nice place and not as overpriced as other hotels
We only stayed here for one night and it was more affordable than other hotels around the centre while still quite a nice room. It is a business-like hotel—especially from the outside—and located near the Messe. It therefore feels a bit away from the centre while still in the centre. Especially the staff was very friendly and check-in went smooth.
Verified traveler
1-night trip
10/10 Exceptional
Jun 9, 2025
The hotel was super clean and welcoming. The staff is super attentive and wonderful.
Mariam
Mariam, 2-night trip
10/10 Exceptional
Jul 5, 2025
Alles top
Sauber trotz viel befahrener Straße kein Straßen Lärm
Frühstück gut Auswahl alles frisch
Daniel
Daniel, 2-night trip
8/10 Very good
Apr 24, 2025
Centralt
God central beliggenhed masser afxrestauranter og sjove butikker i gåafstand
Annette
Annette, 2-night trip
8/10 Very good
Jun 29, 2025
Vom Hotel aus ist die U-Bahn und S-Bahn gut zu erreichen.
Inge
Inge, 3-night trip
8/10 Very good
Jul 7, 2025
Rent, godt og billigst
Ena
Ena, 1-night trip
8/10 Very good
Mar 30, 2025
Sehr gute, saubere Unterkunft mit freundlichem Personal
Klaus
Klaus, 3-night trip
10/10 Exceptional
Apr 13, 2025
1A Hotel - sehr zentrale Lage - Gerne wieder
Bruckner
Bruckner, 5-night trip
10/10 Exceptional
Apr 1, 2025
Sehr schönes Hotel, zentral gelegen...vor allem zur Messe....sauber, freundliches Personal....gutes, reichliches Frühstück
Martin
Martin, 1-night trip
10/10 Exceptional
Apr 21, 2025
Modern, tolles Frühstück, sehr nette Mitarbeiter.
Wir haben uns sehr wohl gefühlt.
It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.
David
David, 3-night trip
10/10 Exceptional
Apr 20, 2025
Das Personal war sehr zuvorkommend und zugewandt. Ganz besonders hat uns der Chief beim Frühstück gefallen. Er strahlt und man sieht, dass er voll in seiner Arbeit aufgeht. Das Frühstücksbuffet war sehr gut und abwechslungsreich. Ich kann das Hotel nur empfehlen.
Karin Birgit
Karin Birgit, 2-night trip
10/10 Exceptional
May 15, 2025
Really helpful at check in as I arrived early, breakfast is great with a lot of fresh selection. If you want the window open it can be a bit noisy but that's about it for negative.
Derek
Derek, 3-night trip
10/10 Exceptional
Apr 21, 2025
L' hotel è a 5min a piedi dalla linea U3 fermata Schlump. La colazione è varia e buonissima. Il bar alla sera per l'ultimo drink è molto piacevole con bella musica. Il letto è comodo e la stanza è pulita. Lo raccomando!
SOPHIE
SOPHIE, 2-night trip
10/10 Exceptional
Jun 21, 2025
Der Aufenthalt im Hotel hat uns als Paar für eine Tagesreise sehr gut gefallen. Der Zustand des Hotels ist sehr gehoben und gepflegt. Das Personal ist sehr aufmerksam und freundlich. Wir würden jederzeit wiederkommen.
Das Frühstück ist unserem Empfinden nach nicht preisgerecht. Bei einer erneuten Buchung würden wir vermutlich darauf verzichten und in nahe gelegenen Cafe frühstücken.
Hier sollte über eine Preisanpassung nachgedacht werden oder das Sortiment dem beanspruchten Preis gerecht werden.
Tom
Tom, 1-night trip
10/10 Exceptional
Mar 31, 2025
Sehr freundliches Personal. Etwas laut bei offenem Fenster. Bequeme Betten. Saubere Zimmer. Tolles Frühstück. Ideale Lage für einen Messe Besuch