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Hotel Valencia Santana Row

4.0 star property
Mountain hotel with outdoor pool, near Santana Row Shopping Center

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Photo gallery for Hotel Valencia Santana Row

Relax on the patio surrounded by lush greenery and take in the serene views of the distant hills.
Experience the grandeur of our lobby, featuring a high ceiling, chandelier, and elegant reception area with sofas and a reception desk.
Experience the vibrant atmosphere of this unique hotel, set amidst a lively urban environment with a curved facade and balcony.
Relax by the serene pool surrounded by lush greenery and vibrant flowers.
Elevators framed by unique geometric patterns, set against a dark, patterned tile floor.
Experience the vibrant atmosphere of Santana Row at Hotel Valencia, where modern style meets upscale comfort. Unwind in the outdoor pool or rooftop terrace, and enjoy amenities like a gym and business center with in-room WiFi. With helpful staff and proximity to shopping hubs like Winchester Mystery House and Westfield Valley Fair Shopping Mall, this hotel is perfect for those seeking a lively retreat.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY2,061
CNY2,361 total
includes taxes & fees
Aug 22 - Aug 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area.

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area.

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Two single beds with white linens and decorative headboards, a desk with a telephone and lamp, and a red chair.

Traditional Double Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area.

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Relax in a spacious room with a large bed, desk, and seating area.

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Row Hotel, BW Signature Collection

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 375 reviews
The price is CNY1,070
CNY1,222 total
includes taxes & fees
Aug 21 - Aug 22
The Row Hotel, BW Signature Collection
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About the neighborhood

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.3 km
  • Winchester Mystery House - 7 min walk - 0.6 km
  • PayPal Park - 4 min drive - 4.4 km
  • SAP Center at San Jose - 6 min drive - 5.4 km
  • San Jose McEnery Convention Center - 6 min drive - 8.3 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Oakland Intl. Airport (OAK) - 41 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 50 min drive
  • San Jose College Park Station - 6 min drive
  • Tamien Station (Caltrain) - 8 min drive
  • Sunnyvale Lawrence Station - 9 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Lady M Cake Boutique - ‬8 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Yard House - ‬3 min walk

About this property

Hotel Valencia Santana Row

Hotel Valencia Santana Row features a rooftop terrace and puts you just steps from Santana Row Shopping Center. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a fitness center and a terrace. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 70 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (USD 59.54 per night; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Access to nearby health club
  • Golfing nearby
  • Winery tours nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 50-inch TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 for adults and USD 15 for children

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 59.54 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Is there a pool at Hotel Valencia Santana Row?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hotel Valencia Santana Row?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Valencia Santana Row?

Yes. Valet parking costs USD 59.54 per night.

What are the check-in and check-out times at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Valencia Santana Row?

No, this hotel doesn't have a casino, but Casino M8trix (8-min drive) is nearby.

What is there to do at Hotel Valencia Santana Row and nearby?

Hotel Valencia Santana Row has an outdoor pool and a fitness center, as well as access to a nearby health club.

Are there restaurants at or near Hotel Valencia Santana Row?

Yes, there's an onsite restaurant.

What's the area around Hotel Valencia Santana Row like?

Hotel Valencia Santana Row is a short 3-minute walk from Santana Row Shopping Center and 6 minutes' walk from Winchester Mystery House. Travelers love the hotel's prime location.

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Hotel Valencia Santana Row Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Bed
Store
Shopping
Food
Breakfast
Bar

What guests liked

  • The property is surrounded by many restaurants and shops within walking distance, offering a convenient dining experience. (16 reviews)
  • The pool area was described as very nice, clean, and relaxing with a great temperature and plenty of pool towels available. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay, good hotel, lovely pool area in the middle of lively area.
NIA, 1-night trip

8/10 Good

Ok hotel in great location
Mark, 2-night trip

10/10 Excellent

Absolutely love this hotel
Terrill, 1-night trip

10/10 Excellent

Beautiful hotel within walking distance to restaurants and shops.
connie, 2-night trip

10/10 Excellent

Great stay and lots to do didn’t need to drive anywhere everything you need is right at the location
ERIKA, 1-night trip

8/10 Good

Great shopping
Natalie, 1-night trip

10/10 Excellent

Love the proximity to everything
Liliya, 1-night trip

10/10 Excellent

The property was Amazing! Great location and staff was very helpful/friendly.
Maria, 1-night trip

10/10 Excellent

Love rhe location, dinner liesure
Robert, 1-night trip

10/10 Excellent

Nice location. Excellent front desk. Attentive staff. Clean.
Maria Luisa, 1-night trip

6/10 Okay

Fitness room is very weak. Staff great. Location great.
David, 2-night trip

10/10 Excellent

the smell when you walk into the lobby smells amazing. the valet was easy and quick. the room was spacious and clean.
Angela Marie, 1-night trip

10/10 Excellent

Always a great place to stay when we want to do a staycation
Leticia, 1-night trip

10/10 Excellent

Really fun and family friendly. Great for a weekend trip.
Roger, 2-night trip

10/10 Excellent

Love that it’s in the middle of Santana row and access to shops and restaurants
Jose, 1-night trip

10/10 Excellent

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.
cassandra, 1-night trip

10/10 Excellent

The location right on Santana Row.
Jose, 1-night trip

10/10 Excellent

Perfect overnight stay. Pool today was perfect.
1-night trip

10/10 Excellent

Staff is amazing, location is great
Terri, 1-night trip

2/10 Terrible

If you want to stay up all night this is the hotel for you. Horrible valet and parking is super far from hotel. Totally inconvenient. And super loud traffic noises all night.
Mario, 1-night trip

10/10 Excellent

Beautiful property lovely room but the bed could’ve been made more comfortable with a mattress topper or some other kind of padding.
Nancy, 1-night trip

8/10 Good

Great hotel.
patti, 2-night trip

10/10 Excellent

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !
Brian, 2-night trip

10/10 Excellent

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.
Judi, 1-night trip

10/10 Excellent

Staff should all be proud of themselves! Outstanding!
Judith, 3-night trip