all are hand wash, even the one near the bath tub. and cant open the window cause of broke handle, ask for help from staff, really not helpful! wait at the lobby for 25mins, finally willing to change another room for me! really cant stay a room without oxygen over night
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 11 日
Lai Man Decca
Lai Man Decca,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 2 月 12 日
The area underneath the bed cover is very dirty, and the shower tools are not in good condition. It is difficult to control the temperature of the warm water. However, the overall space is good.
Ka Yee
Ka Yee,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
Use some improvement
The bed itsself was ok however there was only 2 pillows for 2 people whoch are very thin when i went to reception to ask for more i waa told they will be brought up. I had to call down 1hr later to see where they were and when someone came up they said they could only find 1.
It was a hot day so was happy when i saw a fan however only had 1 plug socket for 1 thing. Have had a fan 2 phones and other things to change so could only pick 1 thing.
Could also do with some cups in there as we was having to use the cup given for tea/coffee and cold drinks.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 10 日
Never Again
Never again. Been there numerous times before, but standards have dropped and no longer felt safe there.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
loud
Not a particularly well equipped room. Booked a triple family room, a grand total of 4 pillows between 3 beds. 1 Coffee cup between the three of us. Air con motor was quite loud. The train line is very noisy, there is little / no insulation to this. If I stay again, I will ask for a room the other side as it woke us all up in the night
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
Disappointing average stay.
Considering that this is a well known chain of hotels, i would consider this one to be average.
The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up.
The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that.
The breakfast food was warm at best, the toast and coffee was the hottest items available.
The evening meals however where GREAT really nice and well worth the money.
Just all in all sadly average.
A
A,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Krzysztof
Krzysztof,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Hell, better off sleeping in the back of a van
Not enough staff, staff having to run bar and reception so kept people waiting. Filthy all the way throughout the hotel. Strong smell of smoke and weed in the room and corridors. Bathroom was mouldy and smelly. Dust everywhere. One available socket for charging phone. Faulty thermostat, the room got too hot which made the smell worse. Extremely rude housekeeping staff that was speaking aggressively towards us but in another language waving and huffing at us.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Shaun
Shaun,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Rani
Rani,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
Great disappointment 😞
Over the years i had the chance to use this hotel several times. From when it used to be Days inn. The standards have gone right down. The hotel room are run down and dirty, te carpets are filthy and full of marks and sticky. Poor amenities, no extra cushions, no milk, no plugs, faulty aur con, noisy but above all filthy. One of the reception staff was extremely condescending and presumptuous. Not a pleasant stay at all. Not going to use this place any longer.
Victor
Victor,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Steven
Steven,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Kaushik
Kaushik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Derek
Derek,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Deogratius
Deogratius,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
GRAHAM
GRAHAM,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Olli
Olli,7 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Hygiëne was niet in orde
Het was niet schoon kamer was niet goed schoongemaakt
Mishaeel
Mishaeel,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
Dont be deceived by pics.
Very unhygienic room. Faulty shower. Things were sorted but but after 2 nights and several complaints. No refund was given for this poor experience. Hotels.com isnt very supportive.
Nehal
Nehal,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 18 日
Air Con & Shower Issues
The air con didn’t work so the room was sweltering hot.