Our stay was fairly average. The room was clean enough and all the of the team members at the hotel were friendly and welcoming. The elevator was having issues and the carpeting in the stairways really needed to be cleaned better or replaced. Hallways were loud and being on the second floor the people above us were loud pretty late. Overall it was adequate for what we needed.
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
The pool had so much chlorine in it you could smell from the outside doors. It made my eyes burn just sitting in the pool area for 5 minutes. Ended up leaving it was so bad.
The elevator was needing work a sign said, good thing I had some visitors because I have a bad back and have issues with stairs. I was on the 3rd Fl. My guest had to go get me food and bring it up. It was inconvenient for them. I was in my room for the night. They just said they’d help me with my bags in the morning if it wasn’t fix, someone was coming. He asked if I could change rooms. She didn’t say anything back just about helping with bags.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
Horrible service
I was kicked out because my one year old was walking on the floor and the employee at the desk claimed that he was making too much noise and that the person below me made a noise complaint when I went down stairs no one was below me the front door where the lobby is was directly below my room the woman at the front desk was ride and disrespectful and discriminatory towards my child. Also the employee at the desk had me wait u til she finished her personal phone call before she checked me in. She refused to giver her name so that I could properly make a report about my experience.
Alexis
Alexis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
There always room for improvement such as someone covering the front desk at all times. Nice to have free laundry available but the dryers takes about three times to dry your cloths. Hot tub was nice, pool was cool. Staff was friendly.
Kenneth R
Kenneth R,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Antonio
Antonio,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Iglesia
Iglesia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
William
William,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Jerell
Jerell,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Anuar Salim
Anuar Salim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Alexis
Alexis,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 6 日
Anthony
Anthony,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Leslie
Leslie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Nice location near the Eastern States Exposition
Nice place to stay. Several good eateries and other shopping within a few miles, not far from Holyoke mall (one of the areas largest). Minutes from the Big "E" (Eastern States Exposition) grounds. Only real complaint: the room's two rolling desk chairs are extremely uncomfortable for sitting more than a few minutes at a time.
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Hotel was clean. Room had all the amenities needed for a lengthy stay.
Gerald
Gerald,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
my stays at Candlewood are always great
Kelly
Kelly,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 11 日
Edward
Edward,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
the people at the desk were very nice and accommodating and the room was very clean and quiet I love when I go to the West Springfield Candlewood
Kelly
Kelly,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 9 日
IT WAS CLEAN AND STAFF WAS GREAT
Shaun
Shaun,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
the facility is clean, convenient, and the stuff i