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Candlewood Suites West Springfield by IHG

2.5 star property
West Springfield hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Big E is a haven for rest and relaxation in the business district. Unwind in the spa tub, recharge at the 24-hour gym, or explore nearby Candlewood Suites West Springfield with free WiFi to guide you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY603
CNY690 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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7.0 out of 10, Good, 1,012 reviews
The price is CNY610
CNY699 total
includes taxes & fees
Jul 2 - Jul 3
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About the neighborhood

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Q Pin 2's - 8 min walk - 0.7 km
  • Cinemark West Springfield 15 - 8 min walk - 0.7 km
  • Riverdale Shops - 14 min walk - 1.2 km
  • Big E - 16 min walk - 1.4 km
  • Majestic Theatre - 2 min drive - 1.8 km

Getting around

  • Springfield Union Station (ZSF) - 11 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 29 min drive
  • Springfield Union Station - 11 min drive
  • Holyoke Station - 16 min drive
  • Northampton Station - 19 min drive

Restaurants

  • ‪Cumberland Farms - ‬2 min drive
  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Pride - ‬3 min drive

About this property

Candlewood Suites West Springfield by IHG

  • Candlewood Suites West Springfield by IHG puts you just a 5-minute drive from MGM Springfield and Naismith Memorial Basketball Hall of Fame. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Pitbull dog breeds are not permitted.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Lockers available
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0000503250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield by IHG offer free cancellation for a full refund?

Yes, Candlewood Suites West Springfield by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Candlewood Suites West Springfield by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Candlewood Suites West Springfield by IHG?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Candlewood Suites West Springfield by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Candlewood Suites West Springfield by IHG?

No, this hotel doesn't have a casino, but MGM Springfield (5-min drive) is nearby.

What is there to do at Candlewood Suites West Springfield by IHG and nearby?

Candlewood Suites West Springfield by IHG has an indoor pool and a 24-hour fitness center, as well as a hot tub and a picnic area.

Does Candlewood Suites West Springfield by IHG have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and an ice maker.

What's the area around Candlewood Suites West Springfield by IHG like?

Candlewood Suites West Springfield by IHG is a short 9-minute walk from Connecticut River and 15 minutes' walk from Big E.

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Reviews

Candlewood Suites West Springfield by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tub and pool were clean, relaxing, and a great relief after a day of travel and work. (12 reviews)
  • The pool and hot tub were a great relief and a big plus for guests, with many enjoying the pet-friendly hotel's pool area. (17 reviews)
  • The property is pet friendly and welcoming to pets. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Hot Tub
Kitchen
Location
Bathroom
Kitchenette
Restaurant
Furniture

Reviews

Verified

10/10 Exceptional

We stay here several times a year. Staff is always great. Great location. For the price, accommodations are perfect
Bruce, 2-night trip
Verified

10/10 Exceptional

The rooms were beautiful and very clean. Staff was amazing.
Shyravia, 2-night trip
Verified

10/10 Exceptional

Very nice room
William, 1-night trip
Verified

10/10 Exceptional

The room the staff everything was perfect
Aiisha, 2-night trip
Verified

8/10 Very good

Room was clean and staff was nice
Monique, 1-night trip
Verified

10/10 Exceptional

The room was clean and staff was friendly.
Brian, 1-night trip
Verified

8/10 Very good

Clean room
Tasha, 1-night trip
Verified

10/10 Exceptional

Everything is clean
Aline, 2-night trip
Verified

8/10 Very good

Nice staff clean room
Damian, 1-night trip
Verified

10/10 Exceptional

Staff was amazing. Loved the jacuzzi.
Cynthia, 2-night trip
Verified

10/10 Exceptional

It was quiet & clean & nice room w/full kitchen
Lori, 1-night trip
Verified

10/10 Exceptional

Love going to candlewood staff are very friendly and the room is clean.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Room was clean and big. Check in was quick and staff was friendly.
Carlos J, 1-night trip
Verified

10/10 Exceptional

Best front desk staff ever!
Frederick, 2-night trip
Verified

10/10 Exceptional

We had a great experience here. Very nice staff, very clean room.
Sarah, 1-night trip
Verified

10/10 Exceptional

Nice, friendly staff, clean room and comfortable suite.. highly recommend
Christopher, 1-night trip
Verified

10/10 Exceptional

Staff was great. Room was clean. Good price. Great value.
Teresa, 1-night trip
Verified

10/10 Exceptional

Nice room, friendly staff
Marcella, 3-night trip
Verified

8/10 Very good

The room was clean and comfortable.
M-J, 1-night trip
Verified

10/10 Exceptional

Staff are awesome
Sherry, 1-night trip
Verified

10/10 Exceptional

staff was great! the borrow cabinet is an awesome feature and the pool and hot tub were amazing!
Kelly, 1-night trip
Verified

10/10 Exceptional

Enjoyed the stay, love the cleanness, I’m big on how clean all hotels are, THEY DIDNT DISAPPOINT
Cynthia, 1-night trip
Verified

6/10 Good

Very nice room
Garrett, 2-night trip
Verified

10/10 Exceptional

Friendly desk attendant at check in. Thoughtful details. Affordable rate thru Expedia. Kitchenette well appointed. Yes there could be some upgrades but over all I thought it felt safe, clean and worth what I paid
Melissa, 1-night trip
Verified

10/10 Exceptional

The beds were so comfortable and the room and bathroom was a good size.
Laura, 1-night trip