Experience the vibrant city life at Crowne Plaza ANA Kushiro, an IHG Hotel. Unwind in a luxurious spa treatment or enjoy Japanese cuisine at one of the 3 on-site restaurants. Connect to WiFi, stay fit with gym access and appreciate helpful services like dry cleaning/laundry and porter assistance.
Kushiro Children's Museum Kodomo Yugakukan - 6 min walk - 0.6 km
Kushiro Art Museum - 9 min walk - 0.8 km
Getting around
Kushiro Airport (KUH) - 40 min drive
Restaurants
魚政 - 2 min walk
釧路 霧のビール園 - 2 min walk
Tully's Coffee - 6 min walk
SUBWAY - 4 min walk
トップオブクシロ - 4 min walk
About this property
Crowne Plaza ANA Kushiro by IHG
When you stay at Crowne Plaza ANA Kushiro by IHG, you'll be in a fantastic location, just a 5-minute walk from Kushiro Harbour and Kushiro Fishermen's Wharf. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant Del Nord, which is one of 3 restaurants and serves lunch and dinner. Also, Nusamai Bridge and Kushiro Children's Museum Kodomo Yugakukan are within just a 10-minute walk. Fellow travelers like the overall property condition.
At a glance
DONE
Hotel size
179 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1000 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
3 restaurants
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike storage
Facilities
Safe-deposit box at front desk
24-hour fitness center
Bicycle parking
Renewable energy used
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Fan
Electric kettle
Slippers
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Del Nord - This restaurant serves lunch, dinner, and light fare.
Cafe de H - This café serves light fare only. Open daily.
Fuji - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
The Kushiro Sky - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, dinner, and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1650 for children
Parking
Self parking costs JPY 1000 per day
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel
Crowne Plaza ANA Kushiro an IHG Hotel
Crowne Plaza ANA Kushiro by IHG Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel Kushiro
Frequently asked questions
Does Crowne Plaza ANA Kushiro by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza ANA Kushiro by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza ANA Kushiro by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza ANA Kushiro by IHG?
Yes. Self parking costs JPY 1000 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza ANA Kushiro by IHG?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Crowne Plaza ANA Kushiro by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza ANA Kushiro by IHG?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine and ocean views.
What's the area around Crowne Plaza ANA Kushiro by IHG like?
Crowne Plaza ANA Kushiro by IHG is in the heart of Kushiro, a short 2-minute walk from Kushiro Harbour and 2 minutes' walk from Kushiro Fishermen's Wharf.
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Reviews
Crowne Plaza ANA Kushiro by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a variety of options, including both Japanese and Western items, and was considered excellent. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Restaurant
Room
Breakfast
Service staff
Reviews
Verified
10/10 Exceptional
Feb 17, 2026
Nice room, breakfast was excellent.
Tracey
Tracey, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Comfort bed, spacious room size
Jolene
Jolene, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2023
Great Place to Stay.
Watching fireworks from room window facing river. Wonderful experience.
LIU
LIU, 3-night trip
Verified
8/10 Very good
Jan 1, 2024
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant.
Hotel car park is full and we need to park somewhere outside.
Ka Man
Ka Man, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Two nights stay in Kushiro
The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Excellent experience in this hotel!
This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
Rulian
Rulian, 3-night trip
Verified
10/10 Exceptional
Aug 10, 2024
A delightful stay in Kushiro
Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Mark
Mark, 1-night trip
Verified
6/10 Good
Oct 28, 2023
The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international.
Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale.
There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Alice
Alice, 4-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Everything was great.
Yuji
Yuji, 4-night trip
Verified
10/10 Exceptional
Jun 23, 2023
Nice hotel in depressing area
Raymond
Raymond, 2-night trip
Verified
6/10 Good
Aug 15, 2025
Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.
Yun
Yun, 2-night trip
Verified
10/10 Exceptional
May 18, 2023
Ok for one night
Michael
Michael, 1-night trip
Verified
8/10 Very good
Feb 28, 2023
Review of one night stay at Crowne Plaza ANA Kushi
I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Leng Seow
Leng Seow, 1-night trip
Verified
4/10 Fair
Sep 24, 2024
I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
SHIH-CHEN
SHIH-CHEN, 3-night trip
Verified
6/10 Good
Jun 14, 2023
ok
chung hei kenneth
chung hei kenneth, 1-night trip
Verified
8/10 Very good
Oct 4, 2022
Did not like the breakfast, Japanese buffet style. Food I did get was not hot.
Did not like the mattress.
I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again.
Thank You, Gerald Overson
Gerald
Gerald, 1-night trip
Verified
10/10 Exceptional
May 23, 2026
朝食がとても美味しく満足しました。スムージーが特に良かったです。眺めも最高です
SAWANO
SAWANO, 1-night trip
Verified
10/10 Exceptional
May 14, 2026
Très bien servie tout le long du séjour.
Nourriture excellente