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Homewood Suites Southwind - Hacks Cross

3.0 star property
Memphis hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Escape to the scenic Lakes of Forest Hill at Homewood Suites Southwind - Hacks Cross, where you can unwind with a to-go breakfast and free grocery shopping service. Enjoy the outdoor pool, lounge by the lobby fireplace, or play a game on the outdoor tennis court. With high-speed WiFi and an area shuttle at your disposal, previous guests rave about this hotel's attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Outdoor tennis court
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY661
CNY799 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

One-Bedroom Suite With 2 King Beds-408 Sq Feet-Non Smoking

  • Sleeps 5

King Studio With Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 7

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

2 Queen Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 5

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5

Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.4 out of 10, Very Good, 1,005 reviews
The price is CNY574
CNY656 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
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About the neighborhood

Map
3583 Hacks Cross Rd, Memphis, TN, 38125

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.4 km
  • Topgolf Memphis - 3 min drive - 2.9 km
  • TPC Southwind - 5 min drive - 3.6 km
  • Graceland - 21 min drive - 31.3 km
  • Beale Street - 24 min drive - 37.4 km

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 25 min drive
  • Free area shuttle

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Circle K - ‬4 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Homewood Suites Southwind - Hacks Cross is a great choice for a stay in Memphis. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. An outdoor tennis court and a terrace are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast on weekend mornings 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Free local shuttle

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross offer free cancellation for a full refund?

Yes, Homewood Suites Southwind - Hacks Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Homewood Suites Southwind - Hacks Cross?

Yes, there's an outdoor pool.

Are pets allowed at Homewood Suites Southwind - Hacks Cross?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites Southwind - Hacks Cross?

Yes, there's free self parking.

What are the check-in and check-out times at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Homewood Suites Southwind - Hacks Cross and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.

Does Homewood Suites Southwind - Hacks Cross have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

Does Homewood Suites Southwind - Hacks Cross have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Homewood Suites Southwind - Hacks Cross like?

Homewood Suites Southwind - Hacks Cross is in Lakes of Forest Hill, a short 6-minute walk from Shoppes At Hacks Cross.

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Reviews

Homewood Suites Southwind - Hacks Cross Reviews

7.4

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Shower
Air conditioning
Bathroom
Booking
Location
Water
Refrigerator

Reviews

Verified

4/10 Fair

Staff was great room had roaches in it ..kitchen and bathroom
Tanai, 2-night trip
Verified

10/10 Exceptional

Everything was great. Thank you
Yolanda, 2-night trip
Verified

8/10 Very good

Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
Konni, 1-night trip
Verified

10/10 Exceptional

Family vacation trip

The stat was wonderful spacious for me and my family we loved it
Michael, 2-night trip
Verified

10/10 Exceptional

Great stay
Lindsay, 1-night trip
Verified

4/10 Fair

This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid. Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
Stephanie, 3-night trip
Verified

10/10 Exceptional

This experience was great wonderful friendly staff and the housekeeping was up to par!
Anthony Kim Roberts, 5-night trip
Verified

2/10 Poor

We had to leave and want my money back because of how dirty it was as well not enough towels or no bathing soap
Donna, 3-night trip
Verified

10/10 Exceptional

The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Linwood, 5-night trip
Verified

10/10 Exceptional

Everything was good. No complaints. They have a whole kitchenette with dishes and fridge. Nice comfortable bed. The breakfast was good and hot.
LaMikka, 1-night trip
Verified

4/10 Fair

The staff was helpful and professional the hotel itself just needs some work. The toilet bowl was stained and didn’t appear clean, the tub was stained and the shower handle fixture was falling apart, the bathroom sink filled up and wouldn’t drain properly, and the second day I had to make up my own bed due to housekeeping not coming by to bring clean towels or make the bed, maybe housekeeping is upon request, that I did not check but nonetheless I made up my own bed and requested fresh towels. Upon making my bed I found a bug on the top sheet. The room also had an unpleasant odor. Unfortunately I won’t be staying here again.
Araminta, 2-night trip
Verified

2/10 Poor

Property dirty. Breakfast appeared gross. No soap or shampoo in room. Kitchen items were not clean.
Jeannie, 1-night trip
Verified

6/10 Good

The pet fee is pretty steep. Nothing is provided or offered - sheet of blanket to cover furniture, pet bowls, dog treat etc. All amenities my company offers routinely at small, boutique hotels. The room was clean. The property is a bit shabby and could use some maintenance. E.g. Exterior doors leak and bring moisture inside - on the floor and condensation on the door. There's a slight smell in the halls. The front desk staff could definitely use some training along with management. I booked through a third party booking engine and it had a certain rate for the pet fee. My reservation was partially based upon this information, and I had to fight to get them to honour it. Then, I was overcharged by $100. I didn't get a response quickly until multiple attempts including a phone call. To date I still haven't been provided a folio. But the extra fees finally got refunded. Overall I wouldn't stay there again. Too many hassles.
Kennedy, 1-night trip
Verified

2/10 Poor

Even though it was written as Non-Smoking floor. Whole floor was stinking. Fitness equipment was not working. Lifts were smelled Maruana. Vey bad experience.
Harikishan, 13-night trip
Verified

10/10 Exceptional

Quiet clean property
Freezell, 1-night trip
Verified

8/10 Very good

The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Steven, 1-night trip
Verified

8/10 Very good

My stay went well
Keosha, 2-night trip
Verified

10/10 Exceptional

The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Ty, 2-night trip
Verified

4/10 Fair

The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Antonio, 4-night trip
Verified

10/10 Exceptional

Comfy

Nice comfy place
Jeff, 1-night trip
Verified

10/10 Exceptional

Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Mark, 1-night trip
Verified

8/10 Very good

Excellent stay
Nancy, 1-night trip
Verified

10/10 Exceptional

Nice

Very nice and comfortable
Jeff, 1-night trip
Verified

10/10 Exceptional

Great and comfortable
NIKESHIA, 2-night trip
Verified

10/10 Exceptional

Room was nice and clean and staff was very friendly
Katrina, 3-night trip