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Best Western Pontypool Metro Hotel

3.0 star property
City-center Pontypool hotel with bar/lounge

Choose dates to view prices

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Exterior
Daily continental breakfast (GBP 8.50 per person)
Family Room, 1 Double Bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Standard Room, 2 Twin Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • Garden
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking
The current price is CNY434
CNY521 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Sofa bed - double
Private bathroom
Eco-friendly toiletries
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
Jul 13 - Jul 14
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About the neighborhood

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 11 min walk - 1.0 km
  • Llanfrechfa Grange Hospital - 6 min drive - 7.8 km
  • Celtic Manor Resort Golf Club - 13 min drive - 19.3 km
  • International Convention Centre Wales - 13 min drive - 19.3 km
  • Big Pit National Coal Museum - 18 min drive - 14.0 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's Pontypool - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Subway - ‬1 min walk
  • ‪The Open Hearth - ‬5 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 53 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - Onsite coffee shop.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This property has received its official star rating from Visit Wales.

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Pontypool Metro Hotel?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Best Western Pontypool Metro Hotel and nearby?

Best Western Pontypool Metro Hotel has a garden.

What's the area around Best Western Pontypool Metro Hotel like?

Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

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Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Value
Location
Bed
Lobby
Bar
Food
Bathroom

What guests liked

  • Breakfast was consistently described as good, tasty, and plentiful with a varied choice. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Superb reception staff.
1-night trip

10/10

Fabulous best Western Hotel did exactly what it said on the tin, very clean good breakfast friendly staff, great location.
1-night trip

10/10

Lovely hotel with bar and in nice area to visit places
1-night trip

10/10

Lovely hotel, clean and the receptionist when checking in was very helpful and friendly.
1-night trip

8/10

We had a good stay at the hotel. We were put into one of the accessible rooms which was a little tired but comfortable. Breakfast was great and the service was good too.
2-night trip

10/10

Good stay
1-night trip

10/10

Really lovely Hotel stay!
2-night trip

10/10

Excellent base for exploring the area. Friendly staff and the room was quiet even facing the road. Shower in the bathroom was great after a day out.
1-night trip

10/10

Very helpful, friendly staff and rooms were of a very high standard. Would stay again if in the area.
1-night trip

10/10

Excellent stay even if it was just for one night. Room was very nice and beds very comfortable. Will definitely stay there again. Thanks for providing a wonderful service 😊
1-night trip

10/10

Great stay , lovely place
2-night trip

10/10

It’s a nice stay indeed and I am happy. The room and the single beds are slightly small but I understand. The surrounding is wonderful and better than I expected.
1-night trip

8/10

Would recommend to other travelers
2-night trip

10/10

Great quiet spot for the rugby weekend, train station close by although the lack of a footpath makes it a longer walk. Staff were nice and the place is clean and tidy, couldn’t ask for more.
3-night trip

10/10

Lovely stay
1-night trip

8/10

Nice hotel for the money
2-night trip

8/10

friendly and straightforward
2-night trip

10/10

Simple easy check-in , the carpark was secure and well lit which is a bonus The room was clean and tidy bed was comfy
1-night trip

10/10

Nice relaxing nights stay.. Quiet room.... Good parking.. Very pleasant check in staff...
1-night trip

8/10

No evening meals served but fast food options on the complex
2-night trip

10/10

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow
1-night trip

10/10

Well maintained and friendly hotel, perfect for our overnight stay, very comfy
1-night trip

10/10

Nice hotel, very quiet despite being on a main road. The room was warm and very clean, good tv and tea and coffee making facilities.
1-night trip

10/10

Conveniently close to M4 but without too much noise
3-night trip

10/10

Easy to find once we came off M4. This is our second visit here.
3-night trip