The hotel overall is a wonderful location and beautifully decorated.
Unfortunately, I had a gift bag that had been given to me and was in the room and the cleaning team threw it away. When I spoke to the front desk about it, they told me they would ship it to me at my expense if they found it and that they would call after looking for it. I waited for them to speak with staff and look for it and when I left the hotel, they told me they would call with an update. I never heard from them.
It’s shocking that a hotel of this stature with throw away your personal items and treat it as a small issue.
Lindsay
2 晚行程
10/10
Humberto
4 晚行程
10/10
Doug
3 晚家庭旅行
10/10
Beautiful boutique hotel, perfect location, love the hotel and plaza!
Frank
1 晚行程
10/10
Joshua
1 晚行程
10/10
Loved it! Beautiful hotel, great service and location to the Plaza!
Andrea
2 晚商务旅行
10/10
John
1 晚行程
10/10
Excellent in every way!
Thomas
2 晚家庭旅行
10/10
Marisa
1 晚行程
10/10
Elizabeth
1 晚行程
10/10
Beautiful hotel. Great staff at check-in. Room was wonderful!!
Elizabeth
1 晚行程
10/10
Historical landmark in the most beautiful part of KCMO. Loved everything about our stay here 10:10
ZeeAna Lynn
10/10
Ben
1 晚行程
10/10
Great location, clean, bur a little pricey.
Matthew
1 晚浪漫旅行
10/10
Todd
2 晚行程
10/10
Great renovated historic hotel with an AMAZING attached restaurant Chaz
Highly recommend.
Denise
2 晚浪漫旅行
8/10
真实旅客
4 晚家庭旅行
10/10
Great Hotel!
Brad
1 晚行程
10/10
Everything was great and the service was wonderful. The only things we thought were missing were, a microwave, exhaust fan and maybe 1 more trash bin.
Isabelle
1 晚结伴旅行
10/10
Really amazing place. Historic, great rooms, bar/restaurant amazing, staff friendly, great part of town.