Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.
At Hacienda Buenaventura Hotel & Mexican Charm, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Bay of Banderas. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and reflexology, and the outdoor pool provides a splash of fun. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues
Entertainment
Theme parties
At a glance
DONE
Hotel size
155 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Free beach shuttle
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Free beach shuttle
Beach sun loungers
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 1950
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Massage/treatment rooms
Colonial architecture
Accessibility
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Dining
La Troje - This restaurant overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting).
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Spa access is available for an extra charge of MXN 3000 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta
Frequently asked questions
Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?
No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?
Hacienda Buenaventura Hotel & Mexican Charm has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.
What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?
Hacienda Buenaventura Hotel & Mexican Charm is a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hacienda Buenaventura Hotel & Mexican Charm Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Drinks
Restaurant
Buffets
Bar
Air conditioning
Breakfast
Reviews
10/10 Exceptional
Aug 18, 2025
Muy buena atención y cómida recomendable
Muy buena atención del personal y comida rica! Podria mejorar los aires acondicionados que enfrien mas, lo demas muy bien todos muy serviciales en la playa y restaurantes
Georgina
Georgina, 5-night trip
10/10 Exceptional
Jul 8, 2025
Excelente,.la comida y la atención fue muy buena
Elia
Elia, 3-night trip
10/10 Exceptional
Jun 22, 2025
Very nice boutique resort
Teresa
Teresa, 5-night trip
10/10 Exceptional
Jun 9, 2025
Excellent service, food is good, property is nice, great value.
judith
judith, 1-night trip
10/10 Exceptional
Sep 21, 2025
No cuenta con elevador el único inconveniente
Nataly
Nataly, 4-night trip
8/10 Very good
Jun 22, 2025
Excelente atencion, el personal muy amable y atento, los alimentos muy bien, sin duda alguna sera la primera opcion en un regreso.
Luis Fernando
Luis Fernando, 3-night trip
10/10 Exceptional
Apr 19, 2025
Excelente lugar para hospedarse.
Gabriela
Gabriela, 4-night trip
10/10 Exceptional
May 23, 2025
Food and staff were wonderful
stacy
stacy, 4-night trip
8/10 Very good
Aug 8, 2025
En general excelente excepto el aire acondicionado
En general fue una estancia agradable, alimentos y bebidas buenos… Empleados muy amables .. servicio excelente..
El único problema que presentamos, fue que el aire acondicionado no daba abasto para enfriar la habitación!
Obed
Obed, 3-night trip
8/10 Very good
Apr 28, 2025
Second time staying here, great place for the price.
Sara m
Sara m, 5-night trip
8/10 Very good
Jun 4, 2025
Muy buena opción, solo el bufet de la comida es algo limitado, pero en general es excelente opción
Alma del Rocio Bravo
Alma del Rocio Bravo, 4-night trip
8/10 Very good
Apr 26, 2025
Très bon hôtel
Gaetane
Gaetane, 7-night trip
10/10 Exceptional
May 2, 2025
A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Mike
Mike, 8-night trip
10/10 Exceptional
Apr 28, 2025
Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Rachel
Rachel, 7-night trip
6/10 Good
May 31, 2025
Small,cozy,min away from Airport,service was good BUT food was not.
Verenice
Verenice, 4-night trip
10/10 Exceptional
Apr 18, 2025
Buen trato y la comida es buena
Jesus
Jesus, 3-night trip
10/10 Exceptional
May 5, 2025
Sería ideal si estuviera a pie de playa, pero todos son muy amables en este lugar.
Jennifer Dora
Jennifer Dora, 3-night trip
10/10 Exceptional
Apr 6, 2025
Very quiet, which was perfect for a restful vacation
Sara
Sara, 7-night trip
8/10 Very good
Jun 10, 2025
Nice
GUISELA
GUISELA, 1-night trip
10/10 Exceptional
Apr 18, 2025
Great location close to all the tours pickup spots...
Alfonso Gonzalo
Alfonso Gonzalo, 5-night trip
10/10 Exceptional
Apr 18, 2025
Good place staff was good
Douglas
Douglas, 8-night trip
8/10 Very good
Jun 6, 2025
Nos encantó la comida, la gente muy amable lo único que le podría es que si pudieran mejorar la calefacción de las habitaciones ya que no servía
Liliana
Liliana, 3-night trip
10/10 Exceptional
Apr 15, 2025
Es un hotel con las 3 b muy recomendable
Walter Rodrigo
Walter Rodrigo, 4-night trip
10/10 Exceptional
May 10, 2025
i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
callie anna rose
callie anna rose, 7-night trip
10/10 Exceptional
Jun 18, 2025
Small homie feeling. Everyone very attentive. Resort was very clean.