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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

2 outdoor pools, pool umbrellas, sun loungers
Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, iron/ironing board
Property grounds
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • 2 outdoor pools
  • Free beach shuttle
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Beach bar
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is CNY1,019
CNY1,223 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Bed

Superior King Bed | 1 bedroom, down comforters, in-room safe, iron/ironing board

Superior King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard King

8.0 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | 1 bedroom, down comforters, in-room safe, iron/ironing board

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Triple Room - with a double bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive
  • Free beach shuttle

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

At Hacienda Buenaventura Hotel & Mexican Charm, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Bay of Banderas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology, and mani/pedis. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Free beach shuttle
  • Beach access
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Spa access is available for an extra charge of MXN 3000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?

Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.

What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.

What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there are 3 onsite restaurants, featuring Mexican cuisine and garden views.

What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?

Hacienda Buenaventura Hotel & Mexican Charm is located near Hotel Zone Beach in Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Drinks
Buffets
Bar
Air conditioning
Location

Reviews

10/10 Excellent

Very good place to stay
Sergio, 3-night trip

10/10 Excellent

Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Ismini, 4-night trip

10/10 Excellent

Hacienda is our home away from home! The staff are always friendly. We truly value our time there.
Sarah Jane, 7-night trip

10/10 Excellent

Very nice boutique resort
Teresa, 5-night trip

10/10 Excellent

The front desk staff was amazing. Lara and Jezicka were very helpful and nice. When we had a small issue they took care of us which made a huge impact on our stay. The bell hops were very helpful with taxis and reconditions for things to see and do. Overall is was a wonderful experience.
Michael, 5-night trip

10/10 Excellent

Excellent service, food is good, property is nice, great value.
judith, 1-night trip

10/10 Excellent

Food and staff were wonderful
stacy, 4-night trip

10/10 Excellent

Loved it!
Kinnedy Lynn Guter, 3-night trip

10/10 Excellent

When on a solo trip and first time here everyone was friendly when I arrived. Nice location and everyone was nice, the food was good. Loved how the pool is open til 8pm. Loved everyone and bartenders drinks and service was good. The room was nice had a nice King bed with a small balcony. Loved my stay here and would go back again.
Stephanie, 3-night trip

10/10 Excellent

We had a very wonderful experience with Hacienda Buenaventura. As first timers in Mexico we had an authentic Mexican experience during our stay. The staff are all friendly and very helpful. The food is phenomenal with lots of varieties. The whole surrounding is clean. The hotel’s location is close to everything. The only downside is the slow wifi but its nothing compared to the overall experience! Highly recommended! We can’t wait to go back1
Edman Jamarolin, 4-night trip

8/10 Good

Second time staying here, great place for the price.
Sara m, 5-night trip

10/10 Excellent

Small homie feeling. Everyone very attentive. Resort was very clean.
Alberto Rogelio, 4-night trip

4/10 Poor

Larissa, 4-night trip

10/10 Excellent

I loved the authentic feel of the resort. It felt like a little town. The staff are amazing! I also liked that it wasnt crazy party vibes and much more mellow. More families and locals. The area around the resort doesnt look the nicest but still safe and convenient with lots of shopping near by. It was nice to have beach access as well. The big sell on this place is the staff and local buffet food which i loved. Will visit again!!
Jeremy, 7-night trip

2/10 Terrible

The hotel is located in a great area but the rooms itself need some updating and remodeling I understand the concept of keep it rustic looking but it needs some work done broken tiles in the bathroom, mold in the shower area, damage furniture, room door with a huge gap where it doesn’t close right makes you think someone can open the door with a hard push. Food was not good they don’t have a big enough buffet service was not great either and they have waiters couple of times had to request my own utensils and drink refills and I just don’t want to keep going.
Mold in the shower door
Broken tiles in the shower
Broken tiles in the sink
Mold in the tiles
Eleazar Luis, 3-night trip

2/10 Terrible

The property is in a good location however it doesn't have a beach access which is very inconvenient and the facility looks cheap for that reason I decided to move to a different hotel immediately.
Maria Venegas, 6-night trip

10/10 Excellent

Great location close to all the tours pickup spots...
Alfonso Gonzalo, 5-night trip

8/10 Good

Beautiful property wonderful staff
Lastiwka Norah, 7-night trip

10/10 Excellent

Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Rachel, 7-night trip

2/10 Terrible

They never cleaned are sheets from are room. They throw are prying book in the trash!!!😠 And front desk lady was rude and laughed at us and was sarcastic!!!
Joel, 5-night trip

8/10 Good

a little dated but outstanding service and friendly peoplw
Dan, 3-night trip

10/10 Excellent

A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Mike, 8-night trip

4/10 Poor

The rooms are really old, the bathroom was falling apart, the staff and service was good most of the time, I won’t come back to this hotel there’s better options for the same price but still not a bad hotel it just needs renovations and at least a mini fridge in the room
Mauricio, 3-night trip

10/10 Excellent

i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
callie anna rose, 7-night trip

8/10 Good

Nice
GUISELA, 1-night trip