Located in the heart of Plano's business district, SureStay Plus Hotel by Best Western Plano offers a tranquil retreat. Begin your day with free self-serve breakfast and stay connected with high-speed WiFi. The spa tub is perfect for relaxation, while the 24-hour gym keeps you energized.
Dallas-Fort Worth Intl. Airport (DFW) - 36 min drive
Dallas Union Station - 21 min drive
Dallas Medical-Market Center Station - 24 min drive
Parker Road Station - 12 min walk
Downtown Plano Station - 18 min walk
12th Street Silver Line Station - 26 min walk
Restaurants
In-N-Out Burger - 13 min walk
King Buffet - 4 min walk
Seapot - 3 min walk
Taqueria El Torito - 8 min walk
Dairy Queen - 11 min walk
About this property
Comfort Suites Plano East - Richardson
When you stay at Comfort Suites Plano East - Richardson, you'll be within a 10-minute drive of University of Texas at Dallas and Allen Premium Outlets. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers. The property is just a short walk to public transportation: Parker Road Station is 12 minutes away.
At a glance
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Hotel size
84 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
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Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–10:00 AM
Coffee shop
Coffee/tea in a common area
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Computer station
Conference space (581 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Multilingual staff
Pool loungers
Facilities
1 building/tower
Picnic area
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Hot tub
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
43-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Refundable deposits
Deposit: USD 50 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Is there a pool at Comfort Suites Plano East - Richardson?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Comfort Suites Plano East - Richardson?
Yes, pets are welcome. A pet fee will be charged. Service animals are exempt from fees.
What are the check-in and check-out times at Comfort Suites Plano East - Richardson?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Comfort Suites Plano East - Richardson and nearby?
Comfort Suites Plano East - Richardson has a spa and an outdoor pool, as well as a 24-hour fitness center and a picnic area.
Does Comfort Suites Plano East - Richardson have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Reviews
Comfort Suites Plano East - Richardson Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.2
Amenities
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Elevator
Lobby
Air conditioning
Children
Location
Bathroom
Reviews
Verified
10/10 Exceptional
Mar 5, 2026
Clean rooms, friendly and profecional staff
Nixon
Nixon, 1-night trip
Verified
6/10 Good
Mar 3, 2026
Rooms and breakfast weren’t really up to par but the staff was really helpful and friendly.
Imani
Imani, 3-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Clean room, friendly staff
Brandee
Brandee, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2026
The room was spotless and the breakfast was delicious.
Riley
Riley, 4-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Staff was so nice and the hotel was very clean,will definitely be back and I definitely recommend this hotel to anyone!
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Love this place so clean and staff is so friendly
Adam
Adam, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Very comfortable bed.
Denzell
Denzell, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
The room was clean and it was a very good stay!
John
John, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Staff was amazing and room was great!!!
adan
adan, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Great hotel! Stayed here before, staff always nice and accommodating.
Claude
Claude, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Totally surprised how clean and well maintained this hotel was!! Definitely would stay again when in this area.
Claude
Claude, 1-night trip
Verified
4/10 Fair
Apr 2, 2026
Room have some smell due to the carpet or air condition.
Requested house keeping to clean room and they forgot.
Requested to change room with one of the staff, but the manager had to triple check even with the video recording to make the room change. Breakfast was just OK. Wouldn’t recommend if stay more then one night. Staff not well trained. All requests must go to the manager who has most often the worse attitude. Making your stay very unpleasant.
First floor are for pets owners and elder people which is great. But if these are the main customers, doesn’t mean the hotel can have negative attitude toward any request from the customers.
So sorry to have this staff running the business in such a good location.
Tzonghan
Tzonghan, 3-night trip
Verified
10/10 Exceptional
Oct 17, 2025
The staff is extremely pleasant and helpful, especially Gopi!
Denzell
Denzell, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Very comfortable bet and superb staff.
Denzell
Denzell, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Staff always remembers me, they are friendly & helpful. When I am in Plano this is the only hotel I stay at.
Eldon
Eldon, 1-night trip
Verified
6/10 Good
Nov 3, 2025
Multiple Front desk Staff not the kindest. Breakfast staff and cleaning crew were very warm and welcoming.
Meagan
Meagan, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Our family booked several rooms for a funeral. We spent a lot of time out at the pool/hot tub area. The room was comfortable and the breakfast was good. There was an attendent constantly refilling breakfast options and wiping things down. Very clean and friendly staff.
Tiffany
Tiffany, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Awesome!
Wonderful place. Clean, comfortable and affordable! Highly recommend
Brandon
Brandon, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Clean room
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2025
nice convenient place to stay. Clean and comfortable.
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
It was quiet and comfortable
Christine
Christine, 2-night trip
Verified
8/10 Very good
Jul 30, 2025
I think its renovate not long ago and everything looks good. The staff is very friendly, the room is clean and breakfast was included. Worth for the money
Freeman
Freeman, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Love the front desk staff and very family friendly
Natasha
Natasha, 5-night trip
Verified
8/10 Very good
Jun 8, 2025
Room was comfortable.
Joe
Joe, 1-night trip
Verified
8/10 Very good
Aug 1, 2025
The staff was very nice, hotel was clean, breakfast was typical. The hot tub didn’t work and they wanted a deposit that you weren’t told about until you arrived.