Area and location was good. Hotel was a bit dated. Desk furniture was not to what I know as Marriott Bonvoy standards. Front desk staff were. Highly accommodating, friendly. Breakfast was fine. The one thing that will make me not come again was noise. Walls seem to have no insulation. From the second floor we could hear everything. I heard at 3 an when the person above our suite slid open their balcony door, heard taking in the halls, laughter with front desk. That was not something they can fix but irritating none the less.
Laura
2 晚家庭旅行
10/10
My overnight stay was great. No noise and a very clean room.
Robert
1 晚行程
10/10
Kimberly
1 晚行程
10/10
Awesome Trip and Wonderful stay
Lakeisha
2 晚行程
8/10
Jon
1 晚行程
10/10
The room was clean and cozy. Breakfast was tasteful and filling.
Stephen
1 晚行程
10/10
Carlos
1 晚行程
10/10
Everything was. Good. Mattress not the best. Should be replaced.
Room door lock has been damaged.
No conditioner.
Joseph
2 晚结伴旅行
8/10
Associates were very friendly, very clean, great breakfast. Convenient to downtown Charlotte.
Patty
2 晚家庭旅行
2/10
I was truly taken back by this hotel. I wasn't sure it was even a Sheraton Hotel. The hotel chain has truly took a swan dive compared to the laughty heights where it once soared in the days of old. Luxury and service quality and immaculate decor has given was to a sad, out dated in room appearance, with uncomfortable beds and rooms that can't even come close to Holiday Inn Express. This room was on par with Motel 6. My how the mighty have fallen. We will not stay there again, until the rooms are totally renovated and furnished adequately. The walls were paper thin and one's voice could be heard from our room down the other end of the corridor to the elevator, and that was an indoor voice. Such a disappointment....
Shonell
1 晚商务旅行
8/10
Monicah
2 晚行程
10/10
nubian
1 晚行程
8/10
The property was clean and while a efficiency level hotel, very neat. Unfortunately, overnight the parking lot had multiple break ins to vehicles. We escaped being a victim but were unable to sleep any longer for the remainder of the night, feeling unsafe to be in the area.
Teresa
1 晚家庭旅行
10/10
The space and staff was excellent!!
Infinite
2 晚行程
4/10
Leslie
1 晚家庭旅行
10/10
Very noisy place. Called front desk and told them our adjoining door room next door was extremely loud (both music and yelling). Front desk said they called them and they said it wasn’t them. Good detective work.
Ray
1 晚浪漫旅行
10/10
The location was secluded yet walking distance to mall, gas stations, and restaurants. And Literally had a walking trail outside the front door across the street. Clean, very spacious room was on 4th floor, quiet private my new local getaway for peace
Tanisha
1 晚行程
10/10
真实旅客
2 晚行程
10/10
Anthony
1 晚行程
10/10
Super friendly staff. Very welcoming at check in. Everywhere was spotlessly clean. The hotel is older and could use a little updating. But well maintained. Breakfast was very good lots of healthy varieties as well as usual suspects. Good location and restaurants close by. Would stay again