Grand Universe Lucca, Autograph Collection

Property class: 4
Hotel with restaurant, near Piazza Napoleone

Choose dates to view prices

You'll be in a fantastic location at Grand Universe Lucca, Autograph Collection, just a 5-minute walk from Piazza Napoleone and Teatro del Giglio. Guests can visit the fitness center for a workout or grab a bite to eat at Legacy Restaurant, which serves local cuisine. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,642
CNY1,874 total
includes taxes & fees
Nov 4 - Nov 5

Why we love this property

Culinary adventures
A restaurant, cafe, and bar create diverse dining experiences. Local cuisine awaits at the restaurant, with buffet breakfast and vegan options available.
Cloud-like comfort
Wrap up in soft bathrobes after indulging from the in-room minibar. Premium bedding transforms each night into a rejuvenating experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a headboard, a window with curtains, a small trash bin, and a wall-mounted artwork.

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a wardrobe, a desk, and a bathroom.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

A courtyard with buildings, a bell tower, and a clear sky.

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

APARTMENT ANNEX

  • Sleeps 10

DOUBLE CITY VIEW KING BED

  • Sleeps 4

DOUBLE GUEST ROOM KING BED

  • Sleeps 4

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About the neighborhood

Map
Piazza Del Giglio 1, Lucca, LU, 55100

What's nearby

  • Piazza Napoleone - 1 min walk - 0.1 km
  • Piazza San Michele - 2 min walk - 0.2 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km

Getting around

  • Galileo Galilei Airport (PSA) - 39 min drive
  • Florence Airport, Peretola (FLR) - 60 min drive
  • Lucca Station - 8 min walk
  • San Giuliano Terme Ripafratta Station - 9 min drive
  • Nozzano Station - 13 min drive

Restaurants

  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Fuori di Piazza - ‬1 min walk
  • ‪Caffe Casali - ‬3 min walk
  • ‪Da Ciacco - ‬1 min walk
  • ‪Undici Undici - ‬3 min walk

About this property

Grand Universe Lucca, Autograph Collection

  • You'll be in a fantastic location at Grand Universe Lucca, Autograph Collection, just a 5-minute walk from Piazza Napoleone and Teatro del Giglio. Guests can visit the fitness center for a workout or grab a bite to eat at Legacy Restaurant, which serves local cuisine. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 55 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Private winery tours
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Legacy Restaurant - This restaurant specializes in local cuisine. Reservations are required. Open daily.
Legacy Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person

Children & extra beds

  • Rollaway beds are available for EUR 45 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT046017A1RRKYNMHI

Property class

This property has received its official star rating from the local rating authority.

Also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

Does Grand Universe Lucca, Autograph Collection offer free cancellation for a full refund?

Yes, Grand Universe Lucca, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Universe Lucca, Autograph Collection?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 35 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Grand Universe Lucca, Autograph Collection?

Sorry, there's no onsite parking at Grand Universe Lucca, Autograph Collection.

What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Grand Universe Lucca, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy amenities like a fitness center and a garden.

Are there restaurants at or near Grand Universe Lucca, Autograph Collection?

Yes, Legacy Restaurant offers local cuisine.

What's the area around Grand Universe Lucca, Autograph Collection like?

Grand Universe Lucca, Autograph Collection is in Lucca Historical Center, a short 8-minute walk from Lucca Station and 2 minutes' walk from Piazza San Michele.

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Reviews

Grand Universe Lucca, Autograph Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was high quality with many options and fresh items. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location

Reviews

Verified review

8/10 Very good

Prime location, friendly staff, modern hotel! Only thing to mention is that there were a lot of dust on laps and such in the room. Price was quite high for the value your getting…
Verified review

10/10 Exceptional

Amazing stay, clean trendy and great restaurant right in the center of town!
Verified review

10/10 Exceptional

I would love to thank the staff, especially staff on the desk! They were so lovely, welcoming and helpful. My stay was absolutely amazing and I have been recommending it to everyone I’ve spoken to since returning home. I will definitely be coming back again. The attention to detail was wonderful and I highly recommend anyone to book a stay, especially to visit during Lucca’s summer festival! Thank you again so much!
Verified review

10/10 Exceptional

Absolutely a fabulous property, wonderful staff and location
Verified review

10/10 Exceptional

It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Verified review

8/10 Very good

Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed.
Verified review

6/10 Good

The facilities were very nice. This is my first trip to Italy. I thought the rooms were very small but that may just be the way it is in this country. The shower however, was actually dangerous. The water poured from the shower to nearly the door. No matter what we tried we could not get that to stop. We had two rooms and both rooms had the same issue. Rooftop was absolutely lovely.
Verified review

10/10 Exceptional

The location is great and the staff was super friendly and competent! Will come back!
Verified review

10/10 Exceptional

The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Verified review

10/10 Exceptional

Great staff, extremely comfortable room, no notes
Verified review

8/10 Very good

Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Verified review

10/10 Exceptional

Great Hotel in Lucca

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.
Verified review

8/10 Very good

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Verified review

4/10 Fair

super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Verified review

10/10 Exceptional

Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Verified review

10/10 Exceptional

The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Verified review

10/10 Exceptional

Best
Verified review

10/10 Exceptional

The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Verified review

10/10 Exceptional

❤️‍🔥
Verified review

8/10 Very good

Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view. The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Verified review

8/10 Very good

Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Verified review

8/10 Very good

Chambre minuscule mais les services étaient bien. L’hôtel était complet mais bon..
Verified review

10/10 Exceptional

La chambre était un peu petite, mais c’était la dernière qui restait. Le personnel a été très agréable. J’ai pu faire mon Checkout à 15h. Très gentil très serviable très propre très joli.
Verified review

8/10 Very good

Camera piccola ma confortevole, con un personale cortese e molto disponibile. L'hotel è situato in perfetto centro, distante 10 minuti dalla stazione a piedi. Vicinissimo ai monumenti più belli di Lucca, a bar ristoranti ecc.
Verified review

10/10 Exceptional

Lekker dichtbij het centrum, super handig en praktisch. Schone kamer, goede desserts en een zeer bijzonder koffiezetapparaat waaruit heerlijke koffie kwam