The property was well-maintained, clean, and comfortable. My only complaint has to do with being understaffed at the valet station and in the onsite restaurant. We were in town to attend a concert and decided to have an early supper at the restaurant before heading to the venue. We were
told to seat ourselves and someone would be right over to take our order. Twenty-five minutes later someone from behind the bar came and took our drink order. Twenty minutes after that, we were brought menus and were able to order. Our entire experience in the restaurant spanned an hour and a half which made us late for the concert. The bar was full as were several tables of diners. There was only one waitress trying her very best to serve everyone. She was working as hard and efficiently as she could, but she was overwhelmed. Similarly, there was only one valet attendant to bring cars to guests (in the pouring rain) the next morning. He was working as hard as he could, but he too was overwhelmed. Each of these employees handled their jobs as well as they could under the circumstances, but it could have been smoother experience for employees and guests if the hotel
was not understaffed.