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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury beachfront resort with spa, near La Isla Shopping Mall

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Photo gallery for JW Marriott Cancun Resort & Spa

Relax in a shaded beachside lounge with comfortable seating and a refreshing ocean view.
Experience relaxation in our serene spa area, featuring two massage tables and a tranquil atmosphere.
Guests can enjoy a tranquil ocean view from the resort's outdoor dining area, overlooking the well-maintained lawn and beach.
Relax by the pool with ocean views, surrounded by lounge chairs and umbrellas.
Enjoy communal dining in this cozy space with a large dining table and thatched ceiling.
Near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a serene escape with 3 outdoor pools and an indoor pool, where you can unwind at the swim-up bar or indulge in Ayurvedic treatments at the onsite spa. Enjoy delicious meals from 4 on-site restaurants and stay active with yoga classes or Pilates classes at the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The current price is CNY1,659
CNY2,389 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Relax in a serene space with a large bed, wooden headboard, and matching bench.

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 274 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Relax in a spacious room with a large bed, flat-screen TV, and balcony offering a view of the sea.

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Enjoy ocean views from the balcony, featuring a comfortable bed, sofa, and TV.

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
  • 125 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Premium Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Relax in a spacious room with a large bed, flat-screen TV, and balcony offering a view of the sea.

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony

Relax in a spacious room with a large bed, flat-screen TV, and balcony offering a sea view.

Luxury Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

Relax in a spacious room with a large bed, desk, and comfortable armchair, offering a view of the ocean.

Premium Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Relax in a spacious room with a large bed, desk, and comfortable armchair, offering a view of the ocean.

Deluxe Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(69 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Enjoy ocean views from the balcony, featuring a comfortable bed, sofa, and TV.

Grand Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Relax in a spacious room with a large bed, desk, and comfortable armchair, offering a view of the ocean.

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Property amenity

InterContinental Presidente Cancun Resort by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 1,301 reviews
The price is CNY1,260
CNY1,641 total
includes taxes & fees
Aug 13 - Aug 14
InterContinental Presidente Cancun Resort by IHG
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About the neighborhood

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 447 units
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 5 percent
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
HELP_OUTLINE

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 onsite restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 18 minutes' walk from Oasis Arena.

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JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Family friendly
Amenities

What guests liked

  • The pool area was described as beautiful, lovely, and divine with excellent condition and abundant chaise lounge chairs. (50 reviews)
  • The beach was consistently described as beautiful, clean, and accessible with excellent water quality. (38 reviews)
  • The property offers a variety of dining options with delicious food and excellent service. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We loved our stay! Great location.
Katie, 1-night trip

10/10 Excellent

Excelente hotel
IRAM, 7-night trip

10/10 Excellent

Nice Hotel
Henry, 8-night trip

10/10 Excellent

Amazing staff and amenities
Jose, 1-night trip

10/10 Excellent

Beautiful and comfortable hotel.
Dolkar, 6-night trip

10/10 Excellent

My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing.
Leah, 3-night trip

10/10 Excellent

Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
Adult pool
Shelley, 4-night trip

10/10 Excellent

Fantastic location! Super friendly staff!
Tina, 6-night trip

10/10 Excellent

The hotel is so fancy and that includes everything.
Tamer, 6-night trip

10/10 Excellent

Service was great we’ll be visiting again
Angel, 5-night trip

10/10 Excellent

Nice, clean & great location
Jennifer, 4-night trip

10/10 Excellent

nice property
Georgetth, 3-night trip

10/10 Excellent

Everything was great from the moment we arrived until our departure. Everyone at the hotel was very professional and with outstanding customer service. The restaurants, bar and pool were amazing. My son and wife loved it. We will definitely stay here on our next trip back.
Jose, 4-night trip

10/10 Excellent

Excelent place
Boris Enrique, 3-night trip

8/10 Good

Great place Beds a little small Wifi service not good
Anayazing DE LA, 7-night trip

10/10 Excellent

Excellent service :)
ENRIQUE, 5-night trip

10/10 Excellent

This is my second time at the property and I absolutely loved it just like the 1st visit. Great friendly service definitely recommend this property. It’s definitely family friendly .
Patrice, 4-night trip

10/10 Excellent

Best service in Cancun
Rodrigo, 4-night trip

10/10 Excellent

Great resort, on par with some luxury resorts in Las Vegas. Only downside was the food options, but didnt have to walk far for more options
Kara, 6-night trip

10/10 Excellent

Nice resort, great pool. Great food and good service
Nickolas, 5-night trip

10/10 Excellent

Great food, great service, great facility
James, 3-night trip

10/10 Excellent

the property looks and feels luxurious!
Lawrence Diokno, 3-night trip

8/10 Good

Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
Pierre, 7-night trip

10/10 Excellent

I was there for 4 days with my little family and we had a great time. The food was excellent, I really liked the cleanliness and everyone is super friendly. I love this hotel for its safety. I recommend it 100 percent.
Christian, 5-night trip

2/10 Terrible

Over priced for everything
Arthel, 4-night trip