In the heart of Douglas, Inn And Suites welcomes you with a warm continental breakfast and convenient amenities. Stay connected with in-room WiFi, get moving at the gym or take advantage of dry cleaning/laundry services - all while enjoying helpful staff and a great location.
Cleveland State Community College - 11 min walk - 0.9 km
Tinsley Park - 4 min drive - 3.0 km
Lee University - 4 min drive - 3.8 km
Bradley Square Mall - 4 min drive - 5.4 km
North Cleveland Church of God - 6 min drive - 4.9 km
Getting around
Chattanooga Metropolitan Airport (CHA) - 26 min drive
McGhee Tyson Airport (TYS) - 76 min drive
Restaurants
McDonald's - 6 min walk
McDonald's - 3 min drive
Cracker Barrel - 2 min walk
Cookout - 1 min drive
Sonic Drive-In - 7 min walk
About this property
Douglas Inn And Suites
Douglas Inn And Suites is a great choice for a stay in Cleveland. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers love the helpful staff and location.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
No alcohol served onsite
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Water skiing nearby
Ziplining nearby
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Television in common areas
Fitness center
Mediterranean architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Well-lit path to entrance
ROOM
Room amenities
Be entertained
40-inch TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 35.00 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 13 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland
HELP_OUTLINE
Frequently asked questions
Does Douglas Inn And Suites offer free cancellation for a full refund?
Yes, Douglas Inn And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Douglas Inn And Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Douglas Inn And Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Douglas Inn And Suites?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. There's a charge of USD 35.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Douglas Inn And Suites and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Douglas Inn And Suites also has a fitness center.
What's the area around Douglas Inn And Suites like?
Douglas Inn And Suites is located a short 16-minute walk from Cleveland State Community College. Travelers love the motel's prime location.
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Douglas Inn And Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Shower
Location
Bathroom
Trip
Lobby
Restaurant
What guests liked
The property is conveniently located near several good dining options. (3 reviews)
Pet access was warmly welcomed and a major selling point for guests. (4 reviews)
Parking was convenient and easily accessible, with some rooms even having parking right outside the door. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 27, 2025
Been staying here on and off for 5 years while travelling for vacation, just a great place to get some shut eye.
William
William, 1-night trip
8/10 Good
Jun 27, 2025
Always a nice place to stay when im traveling in the area.
Morrisa
Morrisa, 3-night trip
10/10 Excellent
Jul 20, 2025
We have stayed here several times when whitewater rafting. The renovations are beautiful and we will definitely stay again.
Lori
Lori, 1-night trip
8/10 Good
Jul 27, 2025
Needed a hotel while traveling, chose this property due to the reviews. Easy access to highway, renovated room and bathroom. Deluxe room was spacious. Would recommend if in the area
Mike
Mike, 1-night trip
10/10 Excellent
Jul 2, 2025
Very clean, staff very friendly. Beds were comfortable.
Marty
Marty, 1-night trip
8/10 Good
Jul 20, 2025
Tile walkin shower was nice
Price was good
Jack
Jack, 1-night trip
10/10 Excellent
Jun 27, 2025
Rooms were nice. The lady who checked me in was very nice.. nice down home feel. Would go again!!
Allen
Allen, 1-night trip
8/10 Good
Jul 24, 2025
Showing it’s age, but inside was clean and a/c works.
Melvin
Melvin, 1-night trip
10/10 Excellent
Jul 13, 2025
Staff was polite and cheerful when I walked in. Room was clean with a newer/modern bathroom.
Brandon
Brandon, 2-night trip
10/10 Excellent
Jul 19, 2025
Updated nicely and very clean
Vickie
Vickie, 1-night trip
6/10 Okay
Jul 30, 2025
The front desk lady, Paula, is very nice and welcoming. Very helpful.
Didnt like the housekeepers making so much noise 7am or before.
April Denise
April Denise, 3-night trip
10/10 Excellent
Apr 25, 2025
The stay was really good at a great price.
Karen
Karen, 3-night trip
8/10 Good
Jul 17, 2025
The room was extremely clean, not even a speck on the floors, and you could tell that it had been renovated. It looks like they really try to keep the property up-to-date.
Jennifer
Jennifer, 1-night trip
6/10 Okay
Jul 3, 2025
It was adequate for a single night stay. Bare bones but at the price point that is expected
Mike
Mike, 1-night trip
8/10 Good
Jun 19, 2025
Pleasant stay for a tired traveler. Great location. Room spotless. Only recommendation, please invest in new sheets.
Lisa
Lisa, 1-night trip
10/10 Excellent
Jun 18, 2025
Great breakfast. Very friendly staff. The room did need a deep cleaning though.
Olena
Olena, 3-night trip
8/10 Good
Jun 10, 2025
Room was clean and staff were helpful and friendly. Loved the upgraded lighting in the room. Conveniently located right off the interstate. Lots of good dining options nearby.
Robert
Robert, 4-night trip
8/10 Good
Jul 7, 2025
Pleasantly surprised. Would return.
David
David, 1-night trip
10/10 Excellent
May 28, 2025
Great location. Clean. Friendly staff.
Sharon
Sharon, 1-night trip
8/10 Good
Jul 18, 2025
They need to up their breakfast game. Its rather blah and not enough choices. Not everyone eats biscuits and gravy and eggs. We need fruit, yogurt, pastries. Other than that, clean comfortable rooms and quiet surroundings.
Beverly
Beverly, 2-night trip
10/10 Excellent
Mar 9, 2025
Great stay for the price!
Dawn
Dawn, 1-night trip
6/10 Okay
Jul 24, 2025
Once you get in the room, it’s ok! The room itself is fine. My AC unit dripped and someone put a bowl underneath to catch the drips, but for one night, that was ok. The shower handle popped off, but no big deal, I just put it back on and it worked fine. Overall, for the price, this place was fine. The staff were very friendly, the room was clean. For the price, it was ok.
John
John, 1-night trip
10/10 Excellent
Apr 8, 2025
Clean, great rate, front desk was super friendly and helpful, would absolutely stay here again if I’m in the area!
Lorie
Lorie, 1-night trip
10/10 Excellent
Jun 2, 2025
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Linda F
Linda F, 1-night trip
6/10 Okay
Jun 30, 2025
Staff was friendly but the room had an unpleasant smell, the bathroom door would not close.