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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Mountain resort in La Palmeria with spa and outdoor pool

Choose dates to view prices

Perched in the mountains, Hotel El Tucano Resort & Thermal Spa offers a serene escape. Soak up the sun on the lazy river or indulge in hydrotherapy and massage treatments at The Spa. With free WiFi, mini golf, and al fresco dining at La Foresta restaurant, this resort has left a lasting impression on guests who praise its helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
The current price is CNY642
CNY726 total
includes taxes & fees
Jun 12 - Jun 13

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Triple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Master Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Basic Room

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for ESTANDAR SUPERIOR

ESTANDAR SUPERIOR | Hypo-allergenic bedding, in-room safe, desk, free WiFi

ESTANDAR SUPERIOR

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed
  • Free WiFi

ESTANDAR PLUS

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Interior
Tilajari Hotel Resort
Florencia
  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.0 out of 10, Wonderful, 418 reviews
The price is CNY613
CNY692 total
includes taxes & fees
Jun 19 - Jun 20
Tilajari Hotel Resort
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About the neighborhood

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 6 min drive - 2.5 km
  • Quesada City Park - 15 min drive - 12.6 km
  • Camara de Ganaderos de San Carlos - 42 min drive - 41.7 km
  • Laguna Río Cuarto - 48 min drive - 31.5 km
  • Costa Rica Nature Pavilion - 52 min drive - 50.3 km

Getting around

  • La Fortuna (FON-Arenal) - 60 min drive
  • Juan Santamaria Intl. Airport (SJO) - 127 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪La Cevichera de Yali - ‬7 min drive
  • ‪Quecos Steak House - ‬3 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Francis - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

When visiting La Palmeria, Hotel El Tucano Resort & Thermal Spa is a great choice to consider. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and La Foresta serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a lazy river, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 87 units
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Lazy river
  • Children's menu

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa offer free cancellation for a full refund?

Yes, Hotel El Tucano Resort & Thermal Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel El Tucano Resort & Thermal Spa?

Yes, there's an outdoor pool.

Are pets allowed at Hotel El Tucano Resort & Thermal Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel El Tucano Resort & Thermal Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel El Tucano Resort & Thermal Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel El Tucano Resort & Thermal Spa and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel El Tucano Resort & Thermal Spa also has a lazy river, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Hotel El Tucano Resort & Thermal Spa?

Yes, La Foresta offers alfresco dining and garden views.

What's the area around Hotel El Tucano Resort & Thermal Spa like?

Hotel El Tucano Resort & Thermal Spa is located a short 19-minute walk from Juan Castro Blanco National Park.

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Reviews

Hotel El Tucano Resort & Thermal Spa Reviews

7.4

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Air conditioning
Breakfast
Shower
Food
Nature
Restaurant
Location
Bathroom

Reviews

Verified

10/10 Exceptional

Great location
Ramakant, 2-night trip
Verified

6/10 Good

Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.
D, 1-night trip
Verified

10/10 Exceptional

Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.
Pratik, 2-night trip
Verified

10/10 Exceptional

We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Rohn Thomas, 3-night trip
Verified

10/10 Exceptional

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Jaishiri, 3-night trip
Verified

10/10 Exceptional

Great pools and sauna
jeff, 1-night trip
Verified

8/10 Very good

The river and pools was the best part.
Maria, 2-night trip
Verified

8/10 Very good

Staff was very friendly and always eager to help
Ravi, 4-night trip
Verified

10/10 Exceptional

Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Venkataramana, 2-night trip
Verified

8/10 Very good

The nature arrond the place.
gustavo, 4-night trip
Verified

6/10 Good

Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Daniel, 1-night trip
Verified

10/10 Exceptional

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.
Gustavo, 2-night trip
Verified

8/10 Very good

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Dennis, 3-night trip
Verified

8/10 Very good

Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.
Verified

2/10 Poor

There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Naveen, 3-night trip
Verified

6/10 Good

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
David, 8-night trip
Verified

2/10 Poor

Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Anna, 3-night trip
Verified

6/10 Good

Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Brian, 3-night trip
Verified

10/10 Exceptional

The spa was relaxing. Everything was excellent
Deyanira, 2-night trip
Verified

8/10 Very good

Staff was courteous.
jeffrey, 3-night trip
Verified

10/10 Exceptional

Great place to stay.
Sharla, 1-night trip
Verified

2/10 Poor

The toilets dont work most of the time so maintenance has to be called atleast once a day to get the water running. Breakfast is free but EVERYDAY it is Horrible eggs, sausage plantains, and rice...location is far away from most attractions. Rooms were dirty however housekeeping states they come everyday. 2 towels for a family of 4. Absolute NIGHTMARE!!!
jobi, 5-night trip
Verified

10/10 Exceptional

There were very nice and courteous people. I would suggest that they should keep the place better, clean the areas from debris, making repairs from areas were the people are walking and watching the nature. There is an area around the river where there are a lot garbage and old objects that could be thrown away and the area would be cleaned and looked better.
Martha, 4-night trip
Verified

10/10 Exceptional

The local food was excellent
Timothy, 2-night trip
Verified

6/10 Good

Not as expected
PRASANNA, 4-night trip