Very disappointed with this hotel, I was there for 9 days, they don’t clean your room, that’s fine but I asked for fresh towels twice and did not receive them. I asked for coffee for the room did not get any. The staff were very rud, especially the morning worker. I did speak with one staff member that was very nice. The other two staff members that I saw every morning and evening were horrible to deal with. I called down to the front desk and was hung up on. They don’t wear uniforms, the morning staff, the worst person I’ve had to deal with, had his music playing on his phone, would not answer any questions and constantly started in an aggressive way. I spoke with other people staying there and they all had similar experiences with him. Overall my worst experience at a Best Western. Unfortunately other hotels near by were all booked up otherwise I would have switched hotels.