The staff at this hotel are extremely unprofessional and rude.
Chelsey
Chelsey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
It had a clean bad and a nice pool!
Kerin
Kerin,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Booked a room with two queen sized beds and got two double beds went to the front desk and the lady said they were queen sized the beds are rock solid. The floor was oily the room smelled very strongly of paint fumes. The bathrooms was nasty couldn’t use the sink in my room because it kept clogging. The pool area isn’t kept up with the hot tub gets super foamy which comes from body oils etc. could simply be fixed with enzymes
Bryce
Bryce,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Merriah
Merriah,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Hugues
Hugues,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 27 日
Some problems with the room, refrigerator did not work at first, carpets cleaned all day, noisy, got locked in the gym and could not get out. Food on breakfast was good
Beverly
Beverly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
I was surprised by how much I loved this place and the value for what you get. I had a large king with an in-room jacuzzi, and it was so relaxing and wonderful. The pool/spa area was OK - it was always out of towels and in a high-traffic area. The gym could use some weights that actually match, which is something important to me. But with easy guest laundry, in-room relaxation, and free breakfast, I give this place 5 stars. I travel often to PA and I will definitely be back.
Doreen
Doreen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Check in time was 3 pm. Got there at 430, still had to wait 30 min to get into room.
John
John,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 23 日
The absolute worst. Avoid at all costs. Piles of dust in room. Broken tv and broken microwave. Very rude front desk that doesn’t know how to interact with people. A robot will be much better and replace his job soon
Marissa
Marissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Easy check-in/out. Clean room, clean rub, fireplace, comfortable bed. Kind stafd at front desk.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
Chyanne
Chyanne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Katlynn
Katlynn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
Hotel room was clean and comfortable; felt safe and convenient to Hershey. Grandchildren enjoyed the indoor pool and there was a decent breakfast other than the typical hotel eggs. Only complaint is the very thin, small bath towels.
Karen
Karen,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 21 日
Disappointed
The place was filthy. Not just our room but all throughout the hotel. Very disappointed for the amount of money we had to pay.
Deanna
Deanna,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 19 日
There was no hot water. I couldn't even have a shower. I was unable to contact the front desk using the telephone in my room. It apparently didn't work. I called on my cell phone and someone came to my room from the front desk but there was nothing he could other than confirm that there was no hot water. He said he would notify houskeeping at 9AM but I was gone by then.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
Warren
Warren,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 18 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Great place
Wonderful experience stayed to go to Ark Encounter.