In the heart of Santa Cruz do Sul Centro, Hotel Santa Cruz offers a warm welcome with a cooked-to-order breakfast and peaceful garden. Unwind on the sunny terrace or catch up on news in the lobby while enjoying multilingual staff assistance.
R. Ramiro Barcelos 1122, Santa Cruz do Sul, RS, 96810-054
What's nearby
Catedral de São João Batista - 3 min walk - 0.3 km
Colegio Maua Museum - 4 min walk - 0.4 km
Monument of the Immigrant - 13 min walk - 1.1 km
Max Shopping Center - 14 min walk - 1.3 km
Cave of Indians - 6 min drive - 2.3 km
Getting around
Santa Cruz do Sul (CSU) - 19 min drive
Rio Pardo Station - 55 min drive
Restaurants
McDonald's - 7 min walk
Quiosque da Praça - 3 min walk
Samurai Café - 4 min walk
Dog Center - 1 min walk
Quiero Café - 5 min walk
About this property
Hotel Santa Cruz
When you stay at Hotel Santa Cruz, you'll be just a 5-minute drive from Catedral de São João Batista and Cave of Indians. Free perks include WiFi and cooked-to-order breakfast on weekdays between 6:30 AM and 9:00 AM. A terrace and a garden are other highlights.
At a glance
DONE
Hotel size
26 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets stay free (dogs and cats only, 2 total, up to 55 lbs per pet)
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (BRL 20.00 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast on weekday mornings 6:30 AM–9:00 AM
Traveling with children
Children stay free (see details)
Baby bath
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1927
Garden
Terrace
Television in common areas
Communal living room
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Uses some LED lighting
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Self parking costs BRL 20.00 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses some solar energy.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Cashless transactions are available.
Also known as
Hotel Santa Cruz Hotel
Hotel Santa Cruz Santa Cruz do Sul
Hotel Santa Cruz Hotel Santa Cruz do Sul
Frequently asked questions
Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Cruz?
Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 55 lbs per pet. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Santa Cruz?
Yes. Self parking costs BRL 20.00 per night.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santa Cruz and nearby?
Hotel Santa Cruz has a garden.
What's the area around Hotel Santa Cruz like?
Hotel Santa Cruz is in Santa Cruz do Sul Centro, a short 3-minute walk from Catedral de São João Batista and 18 minutes' walk from Shopping Santa Cruz.
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Reviews
Hotel Santa Cruz Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious, well-stocked, and carefully prepared by the staff. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Nov 5, 2025
Excelente
Aline M
Aline M, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Excellent!
LEONARDO
LEONARDO, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Ok
Rafael M
Rafael M, 1-night trip
Verified
10/10 Exceptional
May 18, 2026
Impecável. Tudo perfeito.
Luciano
Luciano, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2026
Cordialidade dos funcionários, limpeza e café da manhã caseiro são pontos fundamentais.
Se eu pudesse daria nota 1000.
Robson
Robson, 3-night trip
Verified
10/10 Exceptional
Mar 7, 2026
extremamente bem localizado
Micael
Micael, 2-night trip
Verified
8/10 Very good
Mar 2, 2026
Muito bom
Giordanna
Giordanna, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Limpeza, conforto, café da manhã e equipe de recepção maravilhosos!!!
Carla
Carla, 1-night trip
Verified
8/10 Very good
Dec 24, 2025
Hotel todo reformado, quartos confortáveis, chuveiro e cama de boa qualidade , atendimento excelente
Raquel
Raquel, 2-night trip
Verified
8/10 Very good
Dec 16, 2025
O hotel é bem simples, sem academia, piscina ou outro adicional na sua estrutura. Quarto super básico, limpo e cama boa. Sem secador de cabelo e amenities somente shampoo e sabonetinho.Não sei se tem estacionamento e não nos foi oferecido ou se tem..o fato é que quando chegamos o recepcionista disse que poderíamos deixar o carro na rua mesmo. Café da manhã básico també, saboroso mas nada demais. Equipe do café super atenciosa. Tduo super limpo e organizado.
ANA CRISTINA C
ANA CRISTINA C, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2025
ótimo atendimento
EDNEI
EDNEI, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Atendimento cordial e eficiente.
Café da manhã excelente e quartos limpos.
Robson
Robson, 2-night trip
Verified
10/10 Exceptional
Aug 16, 2025
Um hotel maravilhoso. Atendimento nota 10 e excelência em tudo.
Alan
Alan, 1-night trip
Verified
8/10 Very good
Jun 30, 2025
Hotel Santa Cruz
Já e a segunda vez que me hospedo no hotel, e sempre sou muito bem atendido e as instalação são muito boas.
Jairo
Jairo, 2-night trip
Verified
8/10 Very good
Jun 15, 2025
Hotel renovado com boas instalações e decoração clean. Banheiro bem pequeno e colchão muito mole para meu gosto. Para quem vai só para dormir e tomar um bom café da manhã atende perfeitamente.
Octavio
Octavio, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2025
localizacao privilegiada
Excelente localização, 1 quadra da praça principal, perto de restaurantes, super seguro de se deslocar a pé, estacionamento fácil de manobrar, prédio renovado, tudo novinho, café da manhã merece destaque especial, muito caprichado pela Sra Sil, dá gosto de olhar e degustar. A única ressalva é o barulho de carros da rua (janelas de pvc e vidro duplo resolveriam, quem sabe numa proxima reforma?), peça um quarto de fundos e não terá nenhum problema.
Ana
Ana, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2024
Excelente Hotel
Excelente hotel... simples, sem nada de mais, mas com tudo exigido para ter noites boas de sono. Pequenos detalhes no hotel fazem a diferença, como o tratamento quase que personalizado para o cliente. Muito bom mesmo.
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2024
Hotel muito arrumado, silencioso e com equipe muito simpática e prestativa. Café da manhã caprichado.
Paulo Marcelo
Paulo Marcelo, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Otima opcao em Santa Cruz do Sul
Muiro boa experiência, hotel linpo, totalmente reformado recentemente, conserva algimas carcterisristicas do predio historico. Pessoal muito atencioso.
Raquel
Raquel, 2-night trip
Verified
6/10 Good
Jul 18, 2024
O atendimento foi impecável, porem no quarto a agua quente não se mantinha ligada, e o controle da tv estava sem pilha
Cristian
Cristian, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2024
Excelente
Excelente sitio, atención
Siempre amables
Volveré
Jhon Alexander
Jhon Alexander, 5-night trip
Verified
10/10 Exceptional
Dec 20, 2023
muito limpo
muito bom hotel
julio
julio, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2023
Excelente opção em SCS
Excelente atendimento de todos! Tudo extremamente limpo. Banho excelente. Ótimo café da manhã. Hotel muito bem localizado. Com certeza, voltaremos.
Rafael
Rafael, 1-night trip
Verified
2/10 Poor
Jun 7, 2023
Muito triste com a situação
Não sei o motivo, nem me hospedei no hotel.
Recebi uma mensagem automática do hotel, porém gostaria de esclarecer que não efetuei o check-in nem me hospedei em suas instalações. É lamentável constatar que tanto A gerência do Hotel Santa Cruz, quanto a plataforma Hotéis.com me deixaram na mão novamente. A equipe da Hotéis.com nunca demonstra flexibilidade diante das necessidades dos hóspedes.
Atenciosamente,
Cesar
Cesar
Cesar, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2023
Ótimo hotel
Fomos muito bem recebidos! Check-in rápido, check-out também! O quarto é pequeno, porém, limpo e bem decorado. O chuveiro é ótimo, toalhas brancas e cheirosas. Café da manhã muito bom.