Nestled near a train station, Best Western Gateway Adirondack Inn offers modern comfort. Fuel up with a breakfast buffet and stay connected with WiFi in public areas. Guests rave about the helpful staff and appreciate amenities like laundry facilities, gym, RV parking, gift shop.
North Utica Shopping Center - 13 min walk - 1.1 km
Utica Children's Museum - 16 min walk - 1.4 km
Utica Memorial Auditorium - 5 min drive - 4.7 km
Saranac Brewery - 6 min drive - 5.4 km
Stanley Theater - 7 min drive - 5.8 km
Getting around
Rome, NY (RME-Griffiss Intl.) - 17 min drive
Hancock Intl. Airport (SYR) - 54 min drive
Utica Station - 15 min walk
Rome Station - 18 min drive
Restaurants
McDonald's - 2 min walk
Dunkin' - 6 min walk
Utica Coffee Roasting - 15 min walk
Burger King - 18 min walk
O'Scugnizzo Pizzeria - 2 min drive
About this property
Best Western Gateway Adirondack Inn
Located near a train station, Best Western Gateway Adirondack Inn is a great choice for a stay in Utica. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
88 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
2 buildings/towers
ATM/banking
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: USD 200 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica
Frequently asked questions
Are pets allowed at Best Western Gateway Adirondack Inn?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Gateway Adirondack Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Gateway Adirondack Inn?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at Best Western Gateway Adirondack Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Gateway Adirondack Inn like?
Best Western Gateway Adirondack Inn is a short 7-minute walk from Erie Canal and 15 minutes' walk from North Utica Shopping Center.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.6
Location
8.2
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bed
Shower
Location
Coffee
Refrigerator
Microwave
Reviews
Verified
10/10 Exceptional
Mar 23, 2026
Was only there one night, but the room was clean, the staff was polite the breakfast was good
Cathleen
Cathleen, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Hotel was comfortable and clean staff was friendly
will
will, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Clean. Great breakfast. Great people at the BW.
Christopher
Christopher, 2-night trip
Verified
8/10 Very good
Feb 10, 2026
Room was clean staff was nice. Only 4 star because it took some time to check in because system difficulties, and room was freezing cold and had to crank the heat just to be comfortable
Sherilyn
Sherilyn, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
Joseph
Joseph, 2-night trip
Verified
8/10 Very good
Feb 9, 2026
It was nice...got a late check out! That was awesome.
TV sounds was weird and the tub was filling up.
Clean room and nice people to work with.
Jennifer
Jennifer, 3-night trip
Verified
6/10 Good
Jan 2, 2026
The room was freezing and took quite a bit of time to warm up, we had to place a towel along the bottom of the door to help stop the draft. The beds were very loud because the frames were made of thin metal sheet material. The room was clean and the staff were nice. Overall it was an ok place to stay as it was close to everything.
Debbie
Debbie, 2-night trip
Verified
6/10 Good
Oct 20, 2025
Older property. Nicely upgraded.beds were comfortable. The morning lady was very nice.
Diane
Diane, 1-night trip
Verified
6/10 Good
Nov 5, 2025
The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2023
The hotel was clean quiet and staff was amazing
Rita
Rita, 1-night trip
Verified
6/10 Good
Nov 16, 2025
Room was pretty comfortable. We spilled something on the floor and when we wiped it up we saw that the floor was quite dirty.
Steffi
Steffi, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2023
Great location, reasonably priced, comfortable and clean.
Kathleen
Kathleen, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2024
Clean rooms, comfortable bed.
Candy
Candy, 1-night trip
Verified
6/10 Good
Nov 4, 2024
Decent enough hotel. Staff was very, very nice and accommodating.
LaLanna
LaLanna, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Staff was very helpful.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2024
It’s a good place to stop for the night when traveling through the area.
Christine
Christine, 1-night trip
Verified
8/10 Very good
Oct 15, 2023
Staff were very friendly & accommodating & helpful
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Alexa
Alexa, 1-night trip
Verified
8/10 Very good
Jul 5, 2024
I liked because it was around all different types of food
Chimene
Chimene, 3-night trip
Verified
8/10 Very good
Aug 25, 2024
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable!
Breakfast staffs are amazing!!
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 24, 2025
Usually stay at another hotel when I pass through but they were full so came here. Check in desk was friendly and easy. Directed me to wine store and showed me where room was in map. Although an older hotel, it was clean and had everything I needed. Felt safe there, very quiet and bed was comfortable. Slept well then in morning had a nice continental breakfast including biscuits and gravy,(which surprised me being NY state)sausage, scrambled eggs and yogurts, even waffles. Staff were friendly.
Bethany
Bethany, 1-night trip
Verified
8/10 Very good
Aug 28, 2023
Housekeeping staff were excellent .. very kind helpful and friendly ……and the young lady at the front desk on evening shift was very friendly and helpful to everyone ….
Susan
Susan, 8-night trip
Verified
8/10 Very good
Aug 9, 2024
Clean and well maintained.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2024
Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.