Garner Hotel Frankfurt Palmengarten by IHG

Property class: 3
City-center hotel within easy reach of Alte Oper

Choose dates to view prices

Garner Hotel Frankfurt Palmengarten by IHG puts you just a 5-minute drive from Alte Oper and Congress Center Messe Frankfurt. Also, Frankfurt Trade Fair and MyZeil are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Bockenheimer Warte Tram Station is 4 minutes and Juliusstraße Tram Stop is 4 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • TV in a common area

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Pets allowed
The current price is CNY493
CNY558 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a large bed, a smaller bed, a nightstand with a lamp, and artwork on the wall.

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed

A room with a bed, a blue armchair, a floor lamp, and a window with a view of the sky.

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
Oct 1 - Oct 2
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About the neighborhood

Map
Sophienstrasse 40, Frankfurt, HE, 60487

What's nearby

  • Leipziger Strasse - 1 min walk - 0.0 km
  • Palmengarten - 2 min walk - 0.2 km
  • Goethe University Frankfurt Campus Bockenheim - 4 min walk - 0.4 km
  • Frankfurt Trade Fair - 15 min walk - 1.3 km
  • Congress Center Messe Frankfurt - 15 min walk - 1.3 km

Getting around

  • Frankfurt Airport (FRA) - 22 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt am Main West Station - 12 min walk
  • Güterplatz Frankfurt a.M. Station - 25 min walk
  • Dubliner Straße Bus Stop - 26 min walk
  • Bockenheimer Warte Tram Station - 4 min walk
  • Juliusstraße Tram Stop - 4 min walk
  • Bockenheimer Warte Station - 5 min walk

Restaurants

  • ‪Kish Restaurant - ‬4 min walk
  • ‪Villa Leonhardi im Palmengarten - ‬8 min walk
  • ‪Brühmarkt - ‬5 min walk
  • ‪Pasta E Panini Manifattura - ‬6 min walk
  • ‪Hama Sushi - ‬6 min walk

About this property

Garner Hotel Frankfurt Palmengarten by IHG

  • Garner Hotel Frankfurt Palmengarten by IHG puts you just a 5-minute drive from Alte Oper and Congress Center Messe Frankfurt. Also, Frankfurt Trade Fair and MyZeil are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Bockenheimer Warte Tram Station is 4 minutes and Juliusstraße Tram Stop is 4 minutes.

At a glance

Hotel size

    • 68 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 17.50 per day)
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Elevator door width (inches): 51

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.00 per person
  • Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per accommodation, per day (maximum EUR 45 per stay)

Parking

  • Self parking costs EUR 17.50 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Frequently asked questions

Does Garner Hotel Frankfurt Palmengarten by IHG offer free cancellation for a full refund?

Yes, Garner Hotel Frankfurt Palmengarten by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Garner Hotel Frankfurt Palmengarten by IHG?

Yes, pets are welcome. There's a charge of EUR 25 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Garner Hotel Frankfurt Palmengarten by IHG?

Yes. Self parking costs EUR 17.50 per day. Parking spots may be limited.

What are the check-in and check-out times at Garner Hotel Frankfurt Palmengarten by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).

Is there an onsite casino at Garner Hotel Frankfurt Palmengarten by IHG?

No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.

What's the area around Garner Hotel Frankfurt Palmengarten by IHG like?

Garner Hotel Frankfurt Palmengarten by IHG is in Bockenheim, a short 4-minute walk from Bockenheimer Warte Tram Station and 16 minutes' walk from Congress Center Messe Frankfurt.

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Reviews

Garner Hotel Frankfurt Palmengarten by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Amenities

8.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, good, plentiful, and fantastic with perfect coffee. (33 reviews)
  • The hotel is close to many restaurants and offers a good breakfast. (4 reviews)
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Popular mentions

Room
Service staff
Breakfast
Location
Store
Cities
Supermarkets
Bed
Air conditioning

Reviews

Verified review

10/10 Exceptional

A great hotel in an excellent location. The breakfast is simple but tasty, plentiful, and offers good value for money. The staff are very friendly and welcoming. There is also free parking available on the road directly in front of the hotel. Overall, a very pleasant stay and highly recommended.
Verified review

10/10 Exceptional

Primary benefit was quiet ,friendly, inexpensive, not far from restaurants, good room, window we could open a bit for fresh air. Very helpful and friendly front desk.
Verified review

10/10 Exceptional

Service and breakfast was awesome
Verified review

10/10 Exceptional

Excellent hotel, very nice room, nice breakfast every morning. Great location, only 1 1/2 blocks from the U Train into the center of the City. The hotel staff was very friendly and helpful. One night we had a problem with the TV, and the hotel manager came up to the room to fix it. This was the best hotel we stayed in our German trip
Verified review

6/10 Good

Decent room, a little dark and no tea/coffee or bottled water. Couldn’t check in 30 mins early. It was ok and decent value for the amount I paid with shops you need within 5 mins walk away
Verified review

10/10 Exceptional

Amazing Hotel and great service!
Verified review

10/10 Exceptional

Convenient to walk to train station clean grocery store nearby.
Verified review

8/10 Very good

Strategic position very close to the exhibition area
Verified review

10/10 Exceptional

Great property-loved the area. We had to move to room next door because of plugged shower. Staff at desk very nice and helpful.
Verified review

4/10 Fair

Check-in is very very slow. Breakfast price apparently depends on the day. The hotel itself is quite good and clean. The breakfast is quite basic but okay.
Verified review

10/10 Exceptional

Very much delicious!
Verified review

10/10 Exceptional

Clean

Na
Verified review

4/10 Fair

Terrible experience due to poor responsiveness and unprepared service staff. The problems started before we even arrived. I wanted to postpone my reservation by one week, so I contacted the hotel both through the Hotels.com app and via the email address they provided themselves. Unfortunately, I never received a response to either message. As a result, I had to pay for an extra night's stay unnecessarily. During our stay, the shower hose became detached from the shower head. I reported the issue to the reception, and the staff assured me it would be fixed. However nothing ever was repaired during our stay. We ended up having to improvise and use the broken shower. Overall, the lack of responsiveness and failure to resolve even a simple maintenance issue made for a very disappointing experience.
Verified review

4/10 Fair

The room was so noisy that we couldn't sleep at all the first night and we had to work the next day. We requested to be moved and they moved us to the 6th floor which was better but it was not graciously given to us. The room was also so hot and we could not turn off the heat. We couldn't open the window because of the noise and the room was overly hot. There are no phones in the rooms so if you have an issue you must go downstairs to the front desk which s a total pain. We also did not like that out of 3 nights 4 days, we only got clean room and towels twice!!! The breakfast was decent but we missed it because we did not sleep and ended up sleeping past it. I would not recommend this hotel.
Verified review

8/10 Very good

Rent och fräscht / stiligt rum / hotell. Bra dusch med badkar. Nära till allt och transport. Enda negativa var at AC aircondition var riktigt riktigt usel och svag plus att man ej kunde öppna fönstret i 34+ hetta.
Verified review

8/10 Very good

Rent og greit rom med
Verified review

10/10 Exceptional

Alles toll, leckeres Frühstück, alles sauber. Einziger Nachteil, es gibt nur 5 eigene Parkplätze bei 40 Zimmern. Das sollte man vorher wissen, wenn man spät anreist
Verified review

8/10 Very good

Kävelymatkan päässä metro-ja ratikkapysäkeistä sekä kaupoista. Toimiva ilmastointi.
Verified review

8/10 Very good

Good value for money
Verified review

8/10 Very good

Zahnpasta, Zahnbürste und ähnliche Artikel sollten automatisch im Zimmer bereitgestellt werden, anstatt dass die Gäste lange suchen, feststellen, dass sie nicht vorhanden sind, und sie dann an der Rezeption anfordern müssen.
Verified review

8/10 Very good

Eu esperava 1 quarto menor, por ser cama de solteiro. O tamanho foi uma surpresa boa. Só não gostei do atendimento do recepcionista. Ele estava encerrando o expediente e foi pouco cortês. Liberou a acomodação para outros hóspedes que chegaram no mesmo horário e mandou-me esperar sentada, sem explicar o motivo. Pensei que o quarto estivesse em limpeza. Achei que ele tivesse feito meu check-in, pois olhou meu passaporte e computador. Mas não fez. Saí para almoçar nas redondezas e ao voltar e perguntar se quarto estava disponível, o novo Recepcionista disse que eu precisava fazer check-in. O outro não tinha feito!
Verified review

10/10 Exceptional

transporte fácil para ir para o hotel e excelente café da manhã
Verified review

10/10 Exceptional

Gute Lage, sauber, unkompliziert, gutes Frühstück, alle was man braucht!
Verified review

6/10 Good

Das Zimmer war leider nicht sauber , in den Toiletten roch es nach Urin und es waren überall Haare, auch die Betten hatten einen merkwürdigen Geruch. Das Personal war nur da, auf Fragen wie ; bis wann ist das Frühstück und wo ? Hieß es : davon steht’s angeschrieben, können Sie es lesen… und auch so beim vorbei laufen, wenn man gegrüßt hat kam nur ein komischer Blick. Die Fleischsorten im Buffet waren nicht angeschrieben, wenn man gefragt hat kam dann mit Mühe und Not immer eine kurze Erläuterung. Also für den Preis absolut nicht gerechtfertigt, Max 1-2 Sterne
Verified review

8/10 Very good

Freundliches Ein und Auschecken. Kurzfristig Parkplatz im Hof bekommen