In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Air conditioning
Gym
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station
Lobby fireplace
For families (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is CNY629
CNY629
CNY673 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Food for every taste
The hotel bar complements a diverse buffet breakfast. Both vegetarian dining options and a vegetarian breakfast cater to dietary needs.
Sweet dreams retreat
Luxurious down comforters and personalized pillow menus enhance sleep. Blackout drapes ensure perfect rest. Minibars offer nighttime treats.
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
‪Afiyet - ‬3 min walk
‪Öz Urfa Kebap Salonu - ‬4 min walk
‪La Famiglia - ‬3 min walk
‪Böckmann’s - ‬1 min walk
‪Saray Köz Restaurant - ‬3 min walk
About this property
Best Western Plus Hotel St. Raphael
When you stay at Best Western Plus Hotel St. Raphael, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
At a glance
DONE
Hotel size
118 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 15 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Bicycle parking
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Onsite venue #2 - bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in DEHOGA Umweltcheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self parking costs EUR 15 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Best Western Plus Hotel St. Raphael also has a fitness center.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 9 minutes' walk from Moenckebergstrasse.
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Reviews
Best Western Plus Hotel St. Raphael Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
7.6
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, well-stocked, and fantastic with a good choice for all diets. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Train station
Breakfast
Store
Walking
Reviews
Verified
10/10 Exceptional
Dec 1, 2025
our room was very clean, the staff were very helpful, we really enjoyed our stay
Haydn
Haydn, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The room was quiet, comfy and clean and the staff were very helpful
Lee
Lee, 3-night trip
Verified
8/10 Very good
Jun 8, 2025
Great and fiendly hotel, breakfast is fantastic
Niels Wann
Niels Wann, 3-night trip
Verified
8/10 Very good
Oct 12, 2025
Breakfast was great as usual
Niels Wann
Niels Wann, 2-night trip
Verified
10/10 Exceptional
May 1, 2025
Wonderful staff friendly, location very convenient for train travel
Derek
Derek, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Good, clean, friendly place
Audrone
Audrone, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Very clean room
Niels
Niels, 3-night trip
Verified
8/10 Very good
Dec 7, 2025
Super fitness center
Jens Jørgen
Jens Jørgen, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2025
Great Hotel In The Center Of The City
My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Ivory
Ivory, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2024
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Cynthia
Cynthia, 1-night trip
Verified
10/10 Exceptional
May 7, 2025
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
John
John, 3-night trip
Verified
8/10 Very good
May 14, 2025
The service was good
melisa
melisa, 1-night trip
Verified
8/10 Very good
Oct 15, 2025
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Dominic
Dominic, 1-night trip
Verified
10/10 Exceptional
May 3, 2024
Staff very helpful
WILLIAM
WILLIAM, 4-night trip
Verified
10/10 Exceptional
Mar 5, 2024
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Ivory
Ivory, 6-night trip
Verified
10/10 Exceptional
Dec 13, 2024
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking.
Fantastic breakfast
Costa bar
Lene Østerby
Lene Østerby, 3-night trip
Verified
10/10 Exceptional
Mar 6, 2025
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance.
My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets.
I would happily stay there again.
Declan
Declan, 2-night trip
Verified
8/10 Very good
Apr 7, 2025
Always a good experience
Hotel St. Raphael, is alway great
Comfortable beds, fantastic breakfast
This time we were not allowed to choose the table ourselves, i like to do that?
Niels Wann
Niels Wann, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2024
Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Olof
Olof, 1-night trip
Verified
8/10 Very good
Sep 20, 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip
Verified
10/10 Exceptional
Sep 13, 2024
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Allan Øder
Allan Øder, 3-night trip
Verified
8/10 Very good
Mar 25, 2024
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Verified traveler
2-night trip
Verified
8/10 Very good
Sep 27, 2024
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport!
My room was big and comfortable.
Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Isabelle
Isabelle, 3-night trip
Verified
8/10 Very good
Dec 1, 2024
Weekens in Hamburg
Located really close to the central station (10 min walk). The rooms are more like a classic/old fashioned style but clean the ok comfortable. There is parking available but remember to book directly with the reception since the booking through Hotels does not cover it. The parking has a few chargers for electric cars but the charging fee is a bit on the high side. Breakfast was really good with a nice selection.
Diogo
Diogo, 2-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!