Verified
2/10 Poor
Mar 16, 2026
Room 229 smelled distinctly of cat urine. When I returned to my room after a long day, my room key no longer worked, and I had to go to the front desk twice to gain entry to my room. The front desk staff had 2 children with her, and she was yelling at them and talking to them while helping me gain access to my room. Both coffee dispensers in the lobby were empty in the morning. Both electrical outlet receptacles in the bathroom were stripped, so nothing would stay plugged in. The side entrance to the hotel did not lock after entry/exit, so the premises were not secure. This was a disappointing experience.
Catherine
Catherine, 2-night trip
















