In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Childcare
Parking available
Laundry facilities
Pet friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Bar/lounge
Room service
Room service
Babysitting
Business center
3 meeting rooms
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Feel at home (6)
Babysitting services
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Room options
View all photos for Superior Room, Balcony
Superior Room, Balcony
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for xxx Superior Single xxx
xxx Superior Single xxx
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Comfort Room, Mobility Accessible, Ground Floor
Comfort Room, Mobility Accessible, Ground Floor
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Grand Hotel Francais - ex. Best Western offers a great location, putting you within just a 10-minute walk of Rue Sainte-Catherine and Place de la Bourse. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This eco-certified hotel is also within a short drive of Cité du Vin and Bordeaux Exhibition Center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
35 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (EUR 20 per day; discounts available)
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Babysitting services
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Victorian architecture
Accessibility
Elevator
Elevator door width (inches): 90
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Office
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Grand Hotel Francais - ex. Best Western?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Francais - ex. Best Western?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Francais - ex. Best Western?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.
What's the area around Grand Hotel Francais - ex. Best Western like?
Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.
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Grand Hotel Francais - ex. Best Western Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Cities
Restaurant
Breakfast
Bar
Store
Bed
Bathroom
What guests liked
Breakfast was consistently described as excellent, good, and delicious by multiple guests. (14 reviews)
The property staff provided great recommendations on local restaurants and dining options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 25, 2025
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Aisling
Aisling, 2-night trip
10/10 Exceptional
Jun 19, 2025
Great stay in Bordeaux
Lovely hotel and staff. Warm welcome on arrival. Very helpful with restaurant recommendations and with arranging taxis. The hotel was very clean and very comfortable. The hotel bar was excellent. Location was superb - well situated in relation to attractions. Additionally it was very quiet
Richard
Richard, 3-night trip
10/10 Exceptional
Jun 6, 2025
Such a wonderful location, a quiet street and still an easy walk to everything. The room was lovely and the staff was very kind and helpful since we had extra time before check-in and a late train the following day. Will definitely be back!
Robert
Robert, 1-night trip
8/10 Very good
Jun 4, 2025
Fantastic location - everything is within walking distance! Very friendly and service-minded staff. Superior room with balcony was nice but a bit on the small side. Ok breakfast.
Hilde B
Hilde B, 3-night trip
10/10 Exceptional
May 14, 2025
Vacation in Bordeaux.
We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Cherilyn
Cherilyn, 6-night trip
10/10 Exceptional
May 5, 2025
Fine hotel
Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
William
William, 1-night trip
10/10 Exceptional
Mar 24, 2025
Hotel is really beautiful outside. We booked last minute and could not complain.
Staff were nice too and great location for going out
Rosalind
Rosalind, 1-night trip
10/10 Exceptional
Mar 23, 2025
Excellent staff very friendly with our dog. Well done
christopher
christopher, 2-night trip
10/10 Exceptional
Jan 17, 2025
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Becky
Becky, 2-night trip
10/10 Exceptional
Feb 6, 2025
Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stefan
Stefan, 3-night trip
10/10 Exceptional
Mar 27, 2025
We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Walter
Walter, 4-night trip
8/10 Very good
Oct 27, 2024
Great place
Lev
Lev, 3-night trip
8/10 Very good
Feb 2, 2025
The frendlieness
Hannah
Hannah, 3-night trip
8/10 Very good
Sep 9, 2024
Great location
Great location, nice room but quite small, great shower
R
R, 2-night trip
10/10 Exceptional
Oct 29, 2024
Very central clean and welcoming
marc moshe
marc moshe, 1-night trip
10/10 Exceptional
Nov 12, 2024
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast.
Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Harvey
Harvey, 3-night trip
10/10 Exceptional
Sep 20, 2024
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Leanne
Leanne, 3-night trip
10/10 Exceptional
Nov 26, 2023
Great hotel and location.
Svetlana
Svetlana, 3-night trip
10/10 Exceptional
May 13, 2024
Great location and cocktail bar
Mark
Mark, 3-night trip
10/10 Exceptional
Aug 7, 2024
location and service very good.
STEFFENDANIEL
STEFFENDANIEL, 2-night trip
6/10 Good
Oct 7, 2024
The comfort room is small but fine for a short stay.
Central location tram tickets can be bought at the hotel with reductions available for local attractions.
Lots of restaurants in the area.
Janet
Janet, 3-night trip
10/10 Exceptional
Jun 1, 2024
Beautiful hotel tucked away on a quiet street in a bustling part of town. Has a great hotel bar.
Tonya
Tonya, 4-night trip
10/10 Exceptional
Jul 1, 2024
Weekend in Bordeaux
Great location and friendly staff.
Lovely cocktail bar.