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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants, near Polynesian Spa

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Photo gallery for Prince's Gate Hotel

Enjoy a romantic dinner for two by the fireplace, with a beautifully set table and a festive atmosphere.
Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Experience the charm of a classic building with ornate railings and detailed carvings, offering a unique view of the surrounding area.
Designer Room | 1 bedroom, premium bedding, minibar, in-room safe
Classic design meets grandeur in this elegant space, featuring a grand staircase, ornate details, and a seating area perfect for meetings or social gatherings.
Located in the heart of the business district, Prince's Gate Hotel offers a serene oasis with 3 outdoor pools and an indoor pool. Soak up relaxation at one of four hot springs or unwind with al fresco dining at one of two restaurants. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Breakfast available
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is CNY636
CNY732 total
includes taxes & fees
Aug 20 - Aug 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.8 out of 10
Excellent
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
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8.2 out of 10, Very Good, 1,006 reviews
The price is CNY550
CNY633 total
includes taxes & fees
Aug 11 - Aug 12
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About the neighborhood

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

At Prince's Gate Hotel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, Hindi

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
    • Free offsite parking nearby
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 3 outdoor pools
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Dining

Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 30 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel offer free cancellation for a full refund?

Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Prince's Gate Hotel?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Prince's Gate Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Prince's Gate Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Check-out time is 10 AM.

What is there to do at Prince's Gate Hotel and nearby?

Onsite recreation at Prince's Gate Hotel includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Prince's Gate Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views.

What's the area around Prince's Gate Hotel like?

Prince's Gate Hotel is in Inner City, a short 6-minute walk from Polynesian Spa and 3 minutes' walk from Tamaki Maori Village. Travelers say the area is walkable and good for shopping.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
Breakfast
Bed
Bar
Building
Food

What guests liked

  • Breakfast was presented nicely, tasty, and offered many choices. (14 reviews)
  • The property's hot pools and geothermal pools were a highlight, providing a relaxing and enjoyable experience for guests. (19 reviews)
  • The property's hot tubs and pools were a delightful and wonderful experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful ambience. Had a great stay.
Ross, 3-night trip

8/10 Good

The hotel is in a great location and the staff is very friendly!
Pofen, 1-night trip

10/10 Excellent

Great location & beautiful rooms
Rebecca, 3-night trip

8/10 Good

Indulge in a piece of history in this lovely old building
John, 1-night trip

10/10 Excellent

Beautiful hotel with Victorian decor. Staff was extremely friendly and helpful. Off-season rate was an excellent value. Highly recommended!
Glenn, 1-night trip

10/10 Excellent

The a la carte menu whilst not extensive is top quality and reasonably priced.
Annie, 3-night trip

8/10 Good

The opportunities to improve was some of the cooking. Meats especially..Pork and pork crackling overcooked as was the Chicken in the Pot pie Breakfast bacon and cinnamon pastry rolls under cooked This cooking affected my rating the staff as 'excellent' Would definitely stay again
Paula L R, 1-night trip

10/10 Excellent

Unique antique style boutique hotel . Good for the soul with olde worldly elegance . Superb service all around.
Ruellyn, 2-night trip

10/10 Excellent

For an older hotel is well maintained. Room was immaculately clean. Bed was comfy. It was a small room but all we needed as we didn’t spend much time there.
Kaidee, 1-night trip

10/10 Excellent

Had a great one night stay at Prince’s Gate. Awesome location, and a nice historic feel to the rooms and facilities. Even got a room upgrade which added to the stay. The pool was closed, but they remedied this by sending us to Polynesian spa free of charge which was a thoughtful touch.
Kanlin, 1-night trip

8/10 Good

Good experience, specious rooms, nice and clean, breakfast was for vegetarian and non veg. But the Thermal pools were under maintenance.
Raman, 1-night trip

10/10 Excellent

We had a great stay with a short walk to anything in town
Daniel, 2-night trip

8/10 Good

Great old hotel, nice meal in restaurant.
Paul, 1-night trip

8/10 Good

I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Mark, 1-night trip

8/10 Good

This is a historic property and hence a bit old. The location is pretty good - very close to the tourism centre and also a few minutes walk from Eat Streat. The staff are also nice and friendly. The room is spacious.
Teddy, 1-night trip

8/10 Good

Historical architecture
Kirk, 1-night trip

10/10 Excellent

Lovely very well maintained historic hotel. Great geothermal pool.
Tamara, 2-night trip

10/10 Excellent

We enjoyed sitting out on the veranda in the evening with a pre- dinner drink. Good size and comfortable room.
Phillipa, 3-night trip

10/10 Excellent

Quirky wonderful gem of a hotel
Timothy, 1-night trip

6/10 Okay

Stayed here before and very nice place in excellent location. Spacious and comfy room. Disappointed that the hot pools were out of order due to maintenance. This was not mentioned on their website and one of the main reasons for booking here. They said I could go to Polynesian Spa and get a 20% discount…not okay since I had already paid the hotel and expected to use their pools.
Karen, 1-night trip

10/10 Excellent

All round great - nice breakfast
Stephen, 1-night trip

6/10 Okay

They are in the middle of a renovation of the pool and carpark area. They are not available during this time.
Kathleen Audrey, 6-night trip

10/10 Excellent

Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
christopher, 2-night trip

8/10 Good

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Robert, 1-night trip

8/10 Good

Friendly staff!
Anne, 1-night trip