Room was dirty, trash in room, damaged floor and walls.
Chris
Chris,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
I enjoyed my stay. Service was excellent and the room was very comfortable. The only thing I found that needs to be improved was the strong chemical smell after the room was cleaned and it took awhile for the smell to clear. Perhaps adjusting the amount of chemicals used in the floor cleaning mixture would help
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
sebastien
sebastien,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 16 日
Erich
Erich,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Taylor
Taylor,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Lorna
Lorna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Amelia
Amelia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Nice hotel
The shower valve needs to be repaired, the water is literally scalding or freezing. The breakfast was good and the staff very helpful and nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Pool wasn’t up. No hot water. Shower drain didn’t drain
Magan
Magan,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 2 日
1. This place only became a Hilton a couple weeks ago and it shows. Pool- closed and a complete mess. There was NO fitness room or business center at all. Staff seemed…uninformed and generally uninterested.
2. We had a pet and in our booking it said pet fee was $30 per day. They charged us $75 per day! (To be fair, they said this was a mistake it was supposed to be $75 for the first 4 days and are refunded half of this charge but it is still not what was listed in our information)
This hotel definitely does not live up to Hilton standards at present moment. Let’s hope they continue to improve. It seems there’s nowhere to go but up.
Sarah
Sarah,2 晚浪漫旅行
CheapTickets真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Roger
Roger,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Darcie
Darcie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Rowland
Rowland,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 11 日
At Check-in, front desk attempted to collect for a prepaid room. The hallways had trash on the floor. Somebody had propped open the side door with a piece of concrete. When I tried to secure the door, I found it was broken and wouldn’t close all the way. When I came back later, someone had propped it open again. The stairs leading up from the side door we’re filthy. The linen room had linens and trash on the floor. The toilet in our room was broken and had a hard time refilling.
All in all, a very unpleasant experience. Hilton should be embarrassed to have its name on this property.
Peter
Peter,1 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 6 月 9 日
The difference from last year to this year was HUGE. The cleanliness was not there, pool was under renovation, the elevator didn’t work! Breakfast last year was awesome this year not even close.
Ines
Expedia真实住客点评
2/10 很差
2025 年 6 月 9 日
The difference from last year to this year was HUGE. The cleanliness was not there, pool was under renovation, the elevator didn’t work! Breakfast last year was awesome this year not even close.
Ines
Ines,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 8 日
The staff were amazing. I like the idea of the Spark hotels but this one had just opened and has some things to work out.
First-they were overdoing cleaning with Fabulosa and our room stunk so bad we had to change rooms-the staff was very accommodating when changing our room.
2-towels were brand new/never washed so when you dried off with the towels you had little white fuzzies all over your body.
3-the floors looked dirty but it was just sloppy construction grout that was caked on the tile floors; as well as construction dust in the corners and under cabinets. Rooms had sloppy finishes on tile work and floors.
4-first room the AC sounded like a jet engine all night/second room AC was fine
5-first room had a nice shower with hot water/ second room had warm/cold water even after letting it run for 10 minutes. I didn’t get to take a shower on Sunday morning-water was too cold and had very, very low pressure. My husband took a quick 3 minute shower with the cold water. Second room the shower curtain was 10” too short and the whole bathroom got wet after my husbands shower and my trying to get hot water.
6-continental breakfast was very sparse. I just stayed in a Spark in Fort Wayne 2 weeks ago and their breakfast was nice with many choices.
7-second room-stains on the white coverlet. Pillows went flat quickly. Both rooms only 1 roll of toilet paper-no back up. Only two large towels for two adults for weekend.