We drove by The grand American and thought it was our hotel so we got a little disappointed coz the hotel is a few cottages on the outside, not particularly appealing. But the lobby is grand and the room is spacious, as shown in the photos. We love the double sinks.
Great hotel! Only suggestion is need to improve room service !
stacy
stacy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Mary
Mary,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Betty Sue
Betty Sue,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Everything was great. The only downside was when I called to verify the room that would be the closest to the pool two days before the visit they said to stay in the tower. It was $50 more to stay there vs the garden but for the pool we were okay with that as we were going with little kids. At check in we were informed that the pool was closed until the next day and had been for several days. I don't know why I wasn't told this at time of call and was a little frustrating.
Breanna
Breanna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Great downtown salt lake location. Close to multiple restaurants and City Creek mall, LDS Temple. Easy free parking/ valet. Underground parking available. 2 clean pools, kid friendly.
Our only issue for being such a great hotel were the beds, mattresses were very hard, not comfortable.
Tobi
Tobi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
This was an A+ place. Finally we found one in Salt Lake.!
Susie
Susie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Larry
Larry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Tried to turn the thermostat down for just a few hours while getting ready for a wedding and upon return getting ready for bed and it didn't really cool the room off any more. It was comfortable but not cool. We were in a tower room so the door opened to the hallway and not the outside.