4/10 尚可
2025 年 7 月 30 日
Nothing works
Ive stayed at the hotwl before but this time.it was completely horrible. I booked a smoking room with 2 beds for 300 Canadian dollars ..... when we cchecked in we oaid almoat 400 CDN DOLLARS, and was given a room with 1 king sozd bed ro share with my friend. I had to complain and notifiy thwm this is not what i booked and requwst a room wirh 2 beds. We were given a room with 2 beds and 1 wifi code which stated that it would bw good for 3 days after 2 hrs the code didnt work nor did the TV we stayed for 2 days and over the course off the 2 days the only thing that worked was the AC UNIT, the pillow cadrs were dirty as.well and we notified and called for someone to come and check the tv after 24 hrs they got it to work or 10 mins after that the tv wouldnt stay connected to the wifi long enough to even watch a commercial. After i took to Hotels.com and launched a complainant and i was told due to paying at the property there was nothing they could do to help with the stay i wvwn tried to complain on 1 morning and i was told to come back Hotels.com said they were also told to call back. Not happy at all will never stay at Tobys again !!!!!




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