Escape to Mercure Grand Jebel Hafeet Al Ain Hotel, near Wadi Adventure and Al Ain Zoo. Enjoy shopping on site, unwind with a cocktail at the poolside bar or indulge in international cuisine at one of two restaurants. Relax with aromatherapy at the spa or play mini golf under the sun.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Bar
Pool
Electric vehicle charging point
Spa
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Free children's club
Health club
Children's pool
Pool bar
24-hour room service
2 coffee shops/cafes
In-room childcare
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom
Garden
The current price is CNY322
CNY322
CNY364 total
includes taxes & fees
Jul 28 - Jul 29
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
29 sq m
Mountain view
Sleeps 2
1 Queen Bed
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
29 sq m
City view
Sleeps 2
1 Twin Bed
View all photos for Executive Suite
Executive Suite
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
82 sq m
Mountain view
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room, City View
Superior Double Room, City View
Highlights
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
29 sq m
City view
Sleeps 2
1 Large Twin Bed
View all photos for Deluxe Twin Room, Balcony, Mountain View
Green Mubazzarah Hot Springs - 13 min drive - 7.3 km
Wadi Adventure - 22 min drive - 11.2 km
Al Ain Zoo - 23 min drive - 16.3 km
Bawadi Mall - 26 min drive - 27.5 km
Getting around
Al Ain (AAN) - 49 min drive
Restaurants
Saddle - 31 min drive
Tim Hortons - 32 min drive
تليغراف كافيه - 32 min drive
Sushi Library - 34 min drive
برجر كنج - 29 min drive
About this property
Oryx Grand Jebel Hafeet
Bring the kids when you stay at Oryx Grand Jebel Hafeet in Al Ain and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and LE BELVEDERE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the room service.
Languages
Arabic, English, Filipino, Hindi, Urdu
More about this property
VISIBILITY
At a glance
Hotel size
124 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children aged 5 and younger eat free breakfast
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Free onsite RV/bus/truck parking
Electric vehicle charging point on site
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 restaurants
2 coffee shops
Bar/lounge
Poolside bar
Barbecue grills
24-hour room service
Traveling with children
Free children's club
Children's pool
Mini golf
Playground
Childcare in room (surcharge)
What to do
Racquetball/squash
Mini golf
Hiking/biking trails
Shopping
Pool table
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
2 outdoor pools
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
ROOM
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
STAR_OUTLINE
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
LE BELVEDERE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
EDEN ROCK - This poolside restaurant specializes in Italian cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Al Khyama - Overlooking the garden, this café serves light fare only. Reservations are required. Open daily.
Orient Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lawrence Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 50 for adults and AED 25 for children
Late check-out can be arranged for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AED 150.0 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Property Registration Number CN-2239332
Also known as
Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain
HELP_OUTLINE
Frequently asked questions
Does Oryx Grand Jebel Hafeet offer free cancellation for a full refund?
Yes, Oryx Grand Jebel Hafeet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oryx Grand Jebel Hafeet?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Oryx Grand Jebel Hafeet?
Sorry, pets aren't allowed.
Is parking offered on site at Oryx Grand Jebel Hafeet?
Yes, there's free self and valet parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Oryx Grand Jebel Hafeet?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
What is there to do at Oryx Grand Jebel Hafeet and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Oryx Grand Jebel Hafeet also has a health club and a garden.
Are there restaurants at or near Oryx Grand Jebel Hafeet?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Oryx Grand Jebel Hafeet like?
Oryx Grand Jebel Hafeet is in the heart of Al Ain, a short 1-minute walk from Al Ain Park.
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Oryx Grand Jebel Hafeet Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Children
View
Mountain
Pool
Weather
Shower
Reviews
8/10 Very good
Oct 27, 2024
Nice place to staycation staff are very nice
Mohammed
Mohammed, 1-night trip
10/10 Exceptional
Feb 12, 2024
Great place to stay at
khaula
khaula, 1-night trip
10/10 Exceptional
Jan 16, 2025
I felt familiar; people were very friendly and courteous. Food was very delicious.
Gonzalo
Gonzalo, 5-night trip
8/10 Very good
Dec 30, 2022
Location is very nice
Jaime
10/10 Exceptional
May 5, 2024
Fine hotel with a nice vieuw
Azadkhan
Azadkhan, 4-night trip
10/10 Exceptional
Nov 28, 2023
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Raihan
Raihan, 1-night trip
8/10 Very good
Apr 10, 2024
Short stay on the mountain with friends
Larno
Larno, 1-night trip
10/10 Exceptional
Jan 27, 2024
What a location
We had a very nice and pleasant stay. Nice hotel and the most beautiful view....absolutely recommendable. Good restaurant and nice staff...
Leif
Leif, 1-night trip
6/10 Good
Sep 28, 2024
The property is dirty and needs refurbished fully
Ahmed
Ahmed, 1-night trip
8/10 Very good
Oct 24, 2024
Exceptional value for money, lots to do
What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share.
The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do.
Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Philip
Philip, 2-night trip
10/10 Exceptional
Sep 21, 2023
Perfect night away highly recommend
The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Ben
Ben, 1-night trip
10/10 Exceptional
Dec 19, 2023
Unique location on top of the mountain but it’s time for a “face lift” as it is starting to show signs of age.
Magnus
Magnus, 1-night trip
8/10 Very good
Dec 21, 2022
Good for families but showing its age
My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
Verified traveler
1-night trip
8/10 Very good
Oct 14, 2023
They should add robes, and hand towels in the room without making a request.
Jihad
Jihad, 1-night trip
6/10 Good
Aug 21, 2024
No wi fi access in the hotel, or the wi fi is very limited and weak
GHASSAN
GHASSAN, 1-night trip
10/10 Exceptional
Jan 18, 2025
Ihana, rauhallinen hotelli.
Ihanan rauhallinen hotelli. Hienot aktiviteetit lapsiperheille. Resortin puolella oli paljon lapsia ja nuoria.
Huoneet hieman vanhahkoja mutta muuten hienot puitteet.
Allasalue todella siisti ja rauhallinen.
Kati
Kati, 2-night trip
10/10 Exceptional
Jan 16, 2025
Lanjun
Lanjun, 1-night trip
10/10 Exceptional
Jan 16, 2025
Abdalah
Abdalah, 1-night trip
2/10 Poor
Dec 12, 2024
Very dated
Lukasz
Lukasz, 2-night trip
10/10 Exceptional
Oct 16, 2024
Osama
Osama, 1-night trip
10/10 Exceptional
Jul 25, 2024
The weather is much better over there, especially in the summer