It was great. The staff, especially Natalia and Felix were absolutely amazing!!!
Billie
Billie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Carlos
Carlos,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Amazing location
Manuel
Manuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Camilo
Camilo,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 15 日
Not what you expect from a 9 rating.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
We had an amazing stay even if it was just for the night. The staff was very welcoming and accommodating, we were able to check in early. We asked for dinner recommendations and were given several. Centrally located in el Viejo San Juan definitely recommend staying here as we will again in the future.
Hunter
Hunter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Excellent service and an open bar
Second time staying at El Colonial and still excellent in every way. Great location, nice rooms, cool rooftop, and excellent service. Wish I was there right now!
Bradley
Bradley,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Perfect location!
Perfect location, open bar and comfy bed! Would definitely stay again.
Kristina
Kristina,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Good location for exploring Old San Juan.
There we no food options at the hotel but there are lots of restaurants around the hotel.
The bed was extremely comfortable.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Unforgettable trip
El Colonial was wonderful! I gave them 5 stars regardless of the water situation I experienced during my stay. I loved the open bar, my room and its view!! The staff was friendly! I'll definitely stay again!!
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Ana Celia
Ana Celia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
The staff her the MOST NICEST OF ALL!!!!!!!
Priscilla
Priscilla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Overall we enjoyed our stay. The location is great for Old San Juan and the staff was friendly and helpful. There are no elevators but we did not mind. The open bar was great as well.
Arislenia
Arislenia,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
It is a good hotel but can be much better
The hotel was clean in good location and friendly staff. The open bar is excellent.
The only issue we have is the instability of water pressure depending on the time of the day.
There was a day and half that there was no water at all that we have to buy gallons of water from the stores to bath and flush toilets. We were told it is problem with city water that they have no control over. Nevertheless it makes our stay thoses days to be very uncomfortable.
T
T,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
DOMINICK
DOMINICK,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Anniversary trip
We had an incredible stay and all of the staff were incredible. We typically do not leave any negative reviews, but the lady that was the night attendant when we checked in said was extremely rude and we did not feel welcomed. Other than that we loved it and would recommend!
Tommy
Tommy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
GREAT location! Clean rooms. FANTASTIC Customer service. Would definitely stay here again.