Great location in Old town. Great service from friendly staff. Would definitely stay here again!
Maja
Maja,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Its ok
No elevator and they couldnt get us a room on a lower floor. We had a room on the 3rd floor and they did bring our luggage up. My boyfriend has a slight handicap so walking up was an issue. The person who checked us out did not want to bring our luggage down....he eventually did but with disdain. The room is very small. The bathroom did not have a vanity...just sink, toilet and shower...no where to set toiletries. The plus was unlimited free rum drinks and a bottle of wine.
Lorna
Lorna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Great location in Old San Juan. Would definitely stay here again.
Esmeralda
Esmeralda,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Great hotel in the middle of old San Juan
This was my second time at El Colonial. As the first time, it was great. Staff are fantastic and so friendly and helpful. I always feel very welcome. Sadly I always just stay one night. But it is definitely worth to make my way here from the airport. Hotel is in the midst of old San Juan and lots of restaurants and bars are just a short walk away. Very nice roof terrace for some drinks or just some peace and quiet. I will certainly stay again.
Oliver
Oliver,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Liza I.
Liza I.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great experience!
Perfect place to stay as a home base in old San Juan!
Heather
Heather,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Stephanie
Stephanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Jeremiah
Jeremiah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Staff were great, Open bar was excellent, superb location, and lovely old building.
Tim
Tim,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Brilliant hotel
We absolutely loved this hotel! The staff were incredibly kind and very friendly. The open bar was an added treat which we really enjoyed and made friends at the bar.
The building itself is beautiful, with lovely style and decor. The room was more on the basic side but that was fine as we spent more time exploring beautiful San Juan. The location was excellent.
We would 100% stay again, thank you
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Horrible. Don’t waste your money!
We have stayed here in the past, but this experience was horrible. The young man with long hair at checkout was rude. TVs didn’t work. No help with suitcases. Overall not a great experience for us for the price. Would not recommend
JESSICA
JESSICA,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Not worth it
Old towels, stuffy smell in bathroom, worn down rooms.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
George T
George T,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Harold W.
Harold W.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
luna
luna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Fabian
Fabian,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Lorinda
Lorinda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Nice staff but that’s it
Staff were very nice. The bed was comfortable but the room was very small and noisy and I was constantly woken up. The bathroom was terrible and the shower had no drainage so I was standing in a bath of water. When I checked in the staff said they upgraded my room…it was awful!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Perfect stay
The staff was excellent, the room was perfect, and the 24 hour bar with complimentary drinks was incredible. Next time I'm in Old San Juan I will definitely be staying at El Colonial.