10/10 绝佳
2026 年 4 月 7 日
Our cruise through Ha Long Bay was a memorable and largely wonderful experience, made especially special by the incredible staff onboard. Hien and the manager, Bell, truly stood out—they were warm, attentive, and consistently went above and beyond to make sure every guest felt comfortable and cared for. Their genuine hospitality added a personal touch that elevated the entire trip.
I also appreciated the cruise’s efforts toward environmental sustainability, particularly the use of refillable glass water bottles. It’s a thoughtful and impactful step in reducing waste, and one that didn’t go unnoticed.
That said, there’s still room for improvement. I was surprised and honestly disheartened by how much garbage is visible in Ha Long Bay itself. Given that reality, it feels even more important for cruise operators to lead by example. Eliminating single-use plastics entirely—such as the plastic-wrapped slippers provided in cabins—would be a meaningful step forward. These items seem unnecessary and out of alignment with the otherwise positive sustainability efforts.
Overall, this was a beautiful and relaxing experience, enhanced by outstanding service. With a stronger commitment to minimizing plastic waste, the cruise could truly set a standard for environmentally responsible tourism in such a stunning natural setting.
Ryan
Ryan，1 晚行程
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